1 to 4 of 4 Apprenticeship Technical Support Jobs in the Midlands

Services and Software to the Retail Industry, providing EPOS Solutions and Software to both small and large retailers is now looking for an IT Technical Support Apprentice to cover a host of duties. This is an excellent opportunity to begin an IT career and gain experience in a … wealth of disciplines. Role Daily duties will include: To Log Incoming Support Calls To assist the Senior Support Engineer(s) with Internal and External (Client) Support (Hardware & Software) To deal promptly with Support Calls and allocate to appropriate engineer in the absence of the Senior Support Engineer To input and update information onto the Maintenance Logging System To inform clients of Support Log Reference Numbers & update Clients as Required To undertake/assist with System installations – Internal and External To provide Out of Hours Support on a Rota Basis (after probation) Training ICT more »

Carebeans is looking for an enthusiastic individual to fill the position of an Apprentice Technical Customer Experience Hero – ensuring our customers have a great experience. Role A good understanding of technology PCs, phones and software products Testing new releases of the software, feeding back issues and working closely with … Is a problem solver and wants to take on some responsibility. aAbonus would be that they have worked in the social care sector. Some technical training or experience would be an advantage. Inputting new customers details onto our accounting system and generating invoices. Chasing up customers who haven’t … management software along with fully integrated mobile applications for the UK social care sector. We are also developing exciting new in home technologies to support independent living. We are a rewarding, customer-centric, supportive business and our goal is to expand the customer support team to meet the more »

is growing year on year! This Apprenticeship, will allow you to start your career in an industry that is constantly evolving. Role As a Technical support Apprentice, you will help onboard new customers to the platform and support existing customers with day to day technical queries … and system configuration issues. Should you be unable to support customers, you will refer to 2nd line technical developers who will support you in resolving these issues, but importantly it will be you who resolves these issues and liaises back to the customer. To undertake this role … you need to be responsive to customer enquiries and work as part of a small team of other support professionals as well as technical account managers. Assisting customers is usually carried out via telephone or web ex conference, however there may be occasions when you are asked to more »

The Polypipe apprenticeship programme allows apprentices to build a strong foundation of capability. As an Apprentice Technical Support Engineer, you will gain mechanical and electrical engineering knowledge, coupled specialist polymer training. We offer a starting a wage of £9.81 per hour, industry leading training and career development. Role … at our Horncastle site, learning and being mentored by our team of experts. Supported by your training and our team, your tasks will include: · Technical support to production teams - Machine setting/set-up procedures. · Adhere to Health and Safety and Company policy and procedure. · Carry out/… associated duties as required. Training Level 3 Maintenance and Operations Engineering Technician Level 3 BTEC Extended Diploma in Engineering A bespoke programme of practical, technical and vocational learning Functional Skills in maths and English (if applicable) The Polypipe Apprentice Programme provides a fantastic opportunity for apprentices to build a more »