Apprenticeship Support Engineer Jobs in the North of England

1 to 2 of 2 Apprenticeship Support Engineer Jobs in the North of England

Technical Support Engineer Apprentice

Unit 1 Oakfield Road, Cheadle Royal Business Park, Cheadle, Cheshire, England
SOLUTIONS PT LIMITED
escalation to more junior members of the team and much more. The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based, however occasional travel to customers’ sites in the UK and Ireland may be required. Flexibility on … working times is necessary, within our shift pattern and to satisfy customers’ needs. The purpose of this role is: Providing first-class technical support to customers on a wide range of industrial software, hardware and associated products Handling incoming customer problems relating to the Implementation and application of the … effectively and efficiently Providing an element of training and consultancy to customers Working with the Technical Services Manager in the introduction and maintenance of support procedures, including the escalation of issues in accordance with Company policy To be a trusted advisor for the products allocated, including certification on products more »
Employment Type: Degree Apprenticeship
Salary: £18,500.00
Posted:

1st Line Support Engineer Apprentice (IP Exchange)

Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
checks, and escalating tickets and calls to the relevant service team members; this will include but is not limited to mobile, hosted, connectivity & IT support (on the job training will be provided). Update customers according to IPEX SLAs by phone and our ticketing system - Freshdesk. Liaising with Suppliers … team to carry out relevant testing on any changes that have been implemented to ensure the systems and services are working as expected. Requesting support from other members of the service team in busy periods. Liaising with Account Managers regarding customer requests. Manage our mobile connectivity process. Including: data … hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role more »
Employment Type: Advanced Apprenticeship
Salary: £13,000.00
Posted:
Support Engineer
the North of England
10th Percentile
£22,750
25th Percentile
£25,750
Median
£30,000
75th Percentile
£35,000
90th Percentile
£45,000