1 to 2 of 2 Apprenticeship Customer Service Jobs in Nottingham

join this team as a Level 3 Data Administration Apprentice. As part of this role, you'll be at the forefront of providing expert customer sales and service support across multiple channels, including telephone, email, and live chat. You'll have the opportunity to not only assist customers … but also identify and capitalise on additional sales opportunities. From coordinating quality control and service requests to reporting trends and escalations, you'll play a crucial role in ensuring customer satisfaction and operational efficiency. In addition to this, you'll enjoy a range of benefits, including an indoor … staff discount on accessories, and access to an onsite training zone. If you're ready to dive into the world of data administration and customer service, this apprenticeship opportunity is perfect for you! In this role, youll work towards your Level 3 Data Essentials Apprenticeship, delivered by our more »

As part of a team, the post holder is responsible for providing a front line technical support service to customers from all areas of the force and across the rank structure. The role will ensure that customers understand their IT to get the most benefit in their roles, gain … them there and then or recording the issues to help the investigation and diagnosis by other IS teams. Follow up on calls waiting for customer and waiting for authoriser to ensure they are completed within service targets. Follow up on Customer feedback on the closure of incidents … and stock checks for all technology assets, including the recovery of unused hardware or software assets. Administer asset records for devices, components and monitor service usage and billing working with service providers as required. To participate in the Force PDR process. Training Level Customer Service Specialist more »