1 to 25 of 42 Apprenticeship Customer Service Jobs in Somerset

A fantastic opportunity as First Line Customer Support for Digi Dog Tech has become available. Working with industry professionals in a brand newly re-furbished office, you will be providing a friendly and warm welcome to customers and clients, excelling in customer service and be fully supported … by the technical team. Role Providing excellent customer service in a professional and timely manner, your main duties and responsibilities will be: Answering incoming and outbound calls to new and existing customers. Responding to incoming emails, providing full customer service support Maintaining and establishing close working … a professional and timely manner Meet and greet new and existing customers in store providing a professional warm welcome Recording (raising a ticket) for customer service requests for issues in addition to faults, invoice queries, job quotes and any other query raised by a customer or potential more »

thirteen countries. Thanks to new investment we are recruiting to help support the company’s growth as well as maintain the high level of service that ASK4 is renowned for. The Client Service department is an essential part of ASK4s growth. The team are responsible for ensuring our … clients have the service they both expect and need. Dealing with a variety of different issues and working across multiple teams to find a fix and successfully resolve any issue, driving client confidence and retention. What you’ll be doing: The Client Service Apprentice role will be varied … the day to day of the role will include: Collecting data and making reports for clients Service Improvement Plans Client Escalation Management Preparing materials for presentations Training Your full role and responsibilities will be set out by your employer. ASK4 will provide you with all of the on-the more »

using MS Office and bespoke software, data entry, taking enquiries and some general office administration duties. Role Inputting bookings into a system Dealing with customer on telephone and face to face Emailing suppliers and dealing with shipping customer services Working with customers to resolve any issues Answer and … find solutions to complaints Give advice to other service providers General administration, to include emails, market research and Word/Excel packages Data entry Training Level 2 Customer Service Practitioner Apprenticeship Standard award Functional Skills maths and English (if required) All training will be on the job … and support will be in place via Juniper Skills coaches A full-time position is available upon timely completion of apprenticeship Apprenticeship Standard Customer service practitioner (level 2) Training Provider JUNIPER TRAINING LIMITED Working Week Monday - Friday, 9.00am - 5.00pm 1 hour (unpaid) for lunch. Expected Duration 12 Months more »

The apprentice will assist patients in accessing appropriate services or health professionals, delivering excellent customer service. They will provide friendly assistance to the practice team, patients and visitors in person, online and via telephone, and will maintain and implement clinical rotas and appointment configuration within EMIS Web. Role Process … urgent tasks are politely interrupted to pick up the call. Transferring calls or dealing with the callers request appropriately. Signpost patients to the correct service if appropriate. Initiating contact with and responding to, requests from patients, team members and external agencies Process mail (both internal and external) and manage … related documentation and attaching scanned documents to patient’s healthcare records Manage all queries (including administrative queries) efficiently and professionally maintaining high standards of customer service. Support all clinical staff with general tasks as requested. Complete opening and closing procedures in accordance with the duty rota. Maintain a clean more »

will be at the heart of our organization’s technology department. You will be required to help keep our IT operations maintained and provide customer service to our Castelan colleagues. Role The IT Technician works at the heart of the organisation's Technology Department. You will be required … to keep IT operations maintained and provide customer service to colleagues. Daily duties will include: Troubleshoot queries and enable colleagues to work seamlessly Set up the latest software and configure hardware components using cutting edge tools and devices Set up workstations with computers and the necessary peripherals Respond … to hardware and software break/fix service calls and ensure equipment is fixed within the agreed Service Levels, including any equipment located with field technicians. Ensure all customer requests for service are logged on the OTRS service desk system and the call progresses correctly. more »

appoint an enthusiastic hard hard-working and highly motivated Business administration assistant. To be responsible for providing efficient and effective administrative and/or customer service support to respond to service-specific needs Role To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: - Postal duties Undertaking reception duties Photocopying and collating documents Taking telephone messages Inputting data onto computer systems e.g. SIMS, Eduspot Using IT packages for word processing, spreadsheet and database applications Dealing with customer requirements in a courteous … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications Maths & English GCSE or equivalent, grade 4 and above (Desired) About the Employer St more »

Carebeans is looking for an enthusiastic individual to fill the position of an Apprentice Technical Customer Experience Hero – ensuring our customers have a great experience. Role A good understanding of technology PCs, phones and software products Testing new releases of the software, feeding back issues and working closely with … the development team Experience in customer service in software and technology. Has good communication skills and a desire to help. Is a problem solver and wants to take on some responsibility. aAbonus would be that they have worked in the social care sector. Some technical training or experience … system and generating invoices. Chasing up customers who haven’t paid. Managing customers' lockdown software on their devices. Assisting the financial controller. Provide top customer service and assist customers with their queries. Who would be the right person for this role. You may already have a care background more »

surrounding areas, fitting showroom displays and servicing our products in end users homes. Role Installation and inspection of displays in retailer showrooms, building on customer relationships Assess and repair damaged or faulty shower enclosures/screens in both customer homes and bathroom showrooms Carry out saleable services to … Telephone responses to aid and advise customers over the telephone - troubleshooting To be able to handle difficult conversations whilst remaining professional Liaise with the customer service team – updates to visits Maintaining recognised van stock To represent the company in a professional and competent manner Promote Lakes with every … service visit Training Full in house training provided towards the successful completion of the Level 2 Furniture Manufacturer standard qualification under the Fitted Furniture Installer pathway. Includes maths and English Functional Skills at Level 2 if applicable. Delivery method of training to be confirmed. Fully trained member of the more »

hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service skills Ability to work as part of a team and unsupervised … Answer telephone calls/emails professionally and promptly Full training to be provided by Baltic Apprenticeships and ITPS. Desired qualities, skills and knowledge: Excellent Customer Service Skills Interest in and some knowledge/exposure to IT such as building/owning PC or assisting family members or friends more »

our team. The ideal candidate should be smart, adaptable, and capable of handling pressure with a positive attitude. Role Answer incoming calls and address customer queries in a professional and courteous manner. Contact customers regarding stock shortages and provide suitable alternatives. Use a CRM system to manage enquiries and … maintain accurate customer information. Update and maintain spreadsheets for various administrative tasks. Training Data Technician Level 3 Apprenticeship Standard: Your training takes place away from your usual location of work and in one of NowSkills' city centre training venues. If this isn't convenient to you then NowSkills also … customers built into the foundation. Though not literally – that’d be pretty weird. Our humble printing company has found success through the idea that customer service and user experience are prioritised over all else; in fact we pride ourselves on the lengths we’ll go to for each more »

of the internal IT systems at Bloomberg and providing exceptional technical support to our employees. Our 21,000 employees generate more than 320,000 service requests each year through a ticketing system that drives both human and automated services—from software download to a Desktop dispatch. We handle approximately … more than 500,000 annual visitors in more than 170 offices around the world. We are a close-knit, hardworking team made up of: Service Specialists, Service + Desktop Support, Audio-Visual, and Mobile Technology Support. Our team forms Bloomberg's front line, providing level 1 & 2 technical … Closing Date Saturday, 15th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Initiative Qualifications Math and English GCSE or equivalent, grade 9 - 5 (Essential) About the Employer BLOOMBERG LP Bloomberg more »

lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone more »

lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone more »

demo’s of the system for the Solutions Expert. Role As part of Dashing’s drive to bring their transformational offer to a new customer base, the need has arisen for a dedicated New Business Sales person to support their sales activity. You will become an integral part of … leads to be passed on to the Solutions team. Answering potential customers' questions and coordinating additional information as required. Keeping up with product and service information and updates. Creating and maintaining the CRM with current and potential customers and opportunities. Producing sales documentation and reports as required. Market research … customer base for competitors). Assisting in the creation of new marketing content based on feedback of sales calls. Act in a positive and constructive way to help develop and maintain the company brand. Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to more »

the Dept of Education statutory census returns including other admin tasks. Role To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: Processing data from different systems and sources Inputting data onto computer systems Using … General office administration duties Servicing meetings and greeting visitors Assisting in organising and servicing events Using e-mail to distribute global messages Dealing with customer requirements in a courteous and professional manner, taking advice from the Line Manager when appropriate Support out of hours events with team members Attending … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications 5 GCSES's including Maths & English GCSE or equivalent, grade 4 and above (Essential more »

opportunities to be involved with other aspects of the business and cross-functional team projects are a regular occurrence. Role Ensuring ‘Best in Class’ customer service is provided to all internal and external customers. Supporting the QA department in the effective and timely resolution of customer complaints … and returns. Dealing directly with customer enquiries relating to outstanding investigations and product compliance. Processing the non-conformance reports and functioning the disposition of parts promptly. Liaising with suppliers on outstanding investigations and other quality-related requests. Liaising internally with relevant personnel, as appropriate. Generating and coordinating the completion more »

Looking for IT Repair Technician Apprentice, role involves working alongside the Managing Director in a fast paced environment to provide support with customer repairs. Role As a direct point of contact for our customers, you will be required to provide excellent customer service, sound advice, diagnose problems … MacBook’s & PC’s) Hardware upgrades for all devices Providing remote and on-site support for local business’ Software upgrades – Mac OS & Windows OS Customer Data Backup & Recovery Installation of basic software such as Office packages & Anti-Virus suites Basic fault finding Liaising with customers, logging and updating tickets … Closing Date Wednesday, 31st July 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Analytical skills Logical Team working Initiative Hardware skills - desirable Network skills - desirable Window/Mac OS Qualifications English and maths GCSE or equivalent more »

Closing Date Saturday, 15th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Qualifications Bachelor's degree in a numerate subject (minimum … a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. We are a truly global business with a truly diverse workforce. We pride ourselves on being open more »

across the whole school estate. Role Eduthing are a forward thinking, proactive and flexible company, that prides itself on providing the highest level of customer satisfaction. Supporting schools, academies, and multi-academy trusts in the primary, secondary, and independent sectors. They are confident that their services can transform IT … schools, and their growing reputation and customer base are a testament to this. Roles and responsibilities; Service desk support- diagnosis of IT issues and supporting users remotely using remote connection tools. Installation of new software and hardware Maintain and fix other computing equipment Assist in system upgrades and … system maintenance Assisted site visits to schools alongside field technicians, to support with issue resolutions Liaise with third party suppliers such as Internet Service Providers and vendors Support with technology asset management Support Technician Duties: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

Provide 1st level support for all business systems. To provide fantastic customer service during all aspects of technical support for the organisation. Provide support for related technical systems including printers, access control, mobile phones, audio visual equipment etc. Role Being friendly, patient and helpful in all dealings with … end users' technical requirements. Keeping the service desk tickets up-to-date. Respond to IT incidents, problems and requests resolving them in line with agreed levels of service and to the user’s satisfaction recording all information as required by local IT processes. Support users in using standard … Expected Duration 16 Months Positions Available 1 Closing Date Friday, 21st June 2024 Start Date Wednesday, 31st July 2024 Desired Skills Attention to detail Customer care skills Problem solving skills Team working Qualifications English GCSE or equivalent, grade Grade 4-9 or A*-C (Essential) Maths GCSE or equivalent more »

validate, store, protect, and model comprehensive financial data which is accessible to our clients across various Bloomberg platforms. Coupled with effective communication and a customer-forward outlook, these skills will allow you to effectively manage pipelines of financial data fostering into the Bloomberg Terminal, while developing relationships with internal … validate, store, protect, and model comprehensive financial data which is accessible to our clients across various Bloomberg platforms. Coupled with effective communication and a customer-forward outlook, these skills will allow you to effectively manage pipelines of financial data fostering into the Bloomberg Terminal, while developing relationships with internal … Closing Date Saturday, 15th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Qualifications Math and English GCSE or equivalent, grade more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

Bolton, Manchester, and the surrounding areas. Established in 2022 as a Family Business property specialist, our vision was clear: to elevate the standard of customer service in buying, selling, letting, and property management. Whether you're purchasing, selling, or renting your property or business through us, we guarantee … a first-class service with a personal touch. Our values of honesty, support, and trust are at the CORE of everything we do, delivered in a professional and approachable manner. With over 15 years of experience, we've meticulously refined our processes to ensure our clients are at the more »

sheets, making sure they are always kept up to date and relevant. Follow all IT Policies and Procedures. Other duties as directed by the Service Delivery Manager or Head of IT. Training During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly … Friday, 28th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Logical Team working Customer service experience Ability to work to deadlines Active listening Interpersonal skills Ability to prioritise workload Flexible approach to overtime Keen to begin IT more »