1 to 25 of 191 Apprenticeship Customer Service Jobs in the UK

apprenticeship role targeting midlevel and corporate markets You will be expected to self-generate leads, qualify all potential opportunities, manage and develop a growing customer base Achieve and deliver on all set targets and kpis Deliver high levels of customer service and professionalism at all times Consultative … Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough Business administrator, Level 3 (A level) understanding of existing and emerging technologies Firebrands course is delivered … world class vendor certifications in addition to the IT Technical Sales apprenticeship: Microsoft Certified Azure Fundamentals Microsoft Certified 365 Fundamentals Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Key areas covered are: Communication skills Customer service IT Infrastructures Effective more »

Eco Vape Ltd looking for an enthusiastic individual to join our Customer Service Administration team to complete a range of tasks. This will include interacting with customers, using administration and accounting software, and supporting the team with administration tasks. Role Directing customers to the online ordering system Checking … and monitoring live chat Using Xero accounts software Using HubSpot CRM Software Using the SumUp POS system Using ChatGPT where necessary Assisting with retail customer service in the shop General administration duties within the department Training Customer Service Practitioner Level 2 Apprenticeship Standard You will spend … a permanent position, you would have the potential to become a sales executive, media & marketing assistant, accounts administrator or retail sales assistant Apprenticeship Standard Customer service practitioner (level 2) Training Provider DCG Working Week Monday - Friday, 9.00am - 5.00pm 2x 15 minute breaks and 30 minute paid lunch break more »

configure relevant software and hardware as appropriate for example mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the rollout of upgrades … Closing Date Friday, 12th July 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »

and replacement equipment. Support the technical team with maintenance tasks and installations. Desired Skills and Attributes: Proficiency in IT Strong attention to detail Excellent customer service skills Good administrative abilities Ability to work well in a team Logical thinking and problem-solving skills Initiative and motivation Patience and … or above, including English and Maths. Additional Information: Job Types: Full-time, Apprenticeship Benefits: Company pension, On-site parking Experience: Preferred 1 year in customer service License/Certification: Driving Licence (preferred) Work Authorization: United Kingdom (required) Work Location: In person Ready to start your journey in IT more »

office environment. Get hands-on experience while undertaking an exciting array of administration duties. Role The role will involve: Answering telephones and providing excellent customer service Supporting with customer enquiries and ensuring prompt resolution Proofreading job adverts and descriptions for accuracy and professionalism Conducting copy typing and … store and organise digital files Sending emails and correspondence with professionalism and attention to detail Assisting with additional tasks and projects as needed Training Customer Service Practitioner Level 2. Teaching and learning the skills, knowledge and behaviours within Customer Services. Training schedule has yet to be agreed. … will be made available at a later date. The company is offering long term career progression on successful completion of this apprenticeship? Apprenticeship Standard Customer service practitioner (level 2) Training Provider THE NVQ TRAINING CENTRE LIMITED Working Week 9:00am to 5:30pm Monday to Friday Expected Duration more »

recruiting for an outgoing, confident and highly driven candidate to join their busy recruitment team in Chester. Ideally you will have previous business administration, customer service and sales experience. Excellent scope for progression. Role Assist in building and nurturing relationships with existing clients to understand their hiring needs … Closing Date Monday, 1st July 2024 Start Date Monday, 8th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Team working Initiative Motivate to meet targets Willingness to learn and grow Confident and … the start of our journey in 2013 we have continued to develop cutting edge recruitment practices that mean we continue to provide a great service to the companies we recruit for and the candidates that we place. more »

the following. Your duties and responsibilities in this role will consist of: · Our Internal CAD CAM modules. · Software Installation. · Solutions for questions, both direct customer engagement and offline through our support systems. · Researching and documenting solutions. · Creating and configuring machine parameters. Training Information communications technician Level 3 (A level … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. · Support the roll out of … Closing Date Friday, 12th July 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »

recruiting for an outgoing, confident and highly driven candidate to join their busy recruitment team in Chester. Ideally you will have previous business administration, customer service and sales experience. Excellent scope for progression. Role Assist in building and nurturing relationships with existing clients to understand their hiring needs … Closing Date Monday, 1st July 2024 Start Date Monday, 8th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Team working Initiative Motivate to meet targets Willingness to learn and grow Confident and … the start of our journey in 2013 we have continued to develop cutting edge recruitment practices that mean we continue to provide a great service to the companies we recruit for and the candidates that we place. more »

Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role Giving customers top-notch advice (as well as a warm welcome to … Duration 18 Months Positions Available 1 Closing Date Thursday, 11th July 2024 Start Date Tuesday, 30th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

fulfil client expectations and meet internal timelines. Maintain a professional and positive conduct when dealing with clients and colleagues alike, aiming to provide unparalleled customer service consistently. Training Level 3 IT Solutions Apprenticeship standard qualification Training schedule has yet to be agreed. Details will be made available at … Closing Date Sunday, 30th June 2024 Start Date Friday, 5th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Qualifications English GCSE or equivalent, grade A*-C/9-4 or Level 2 equivalent more »

2nd and 3rd line support teams in their projects. We're seeking confident professionals who can handle unfamiliar technologies and software while delivering exceptional customer service. Role As a Service Desk Technician, you'll work with cutting-edge hardware and software, ensuring minimal downtime for our clients. With … Construct, repair, and troubleshoot systems to maintain optimal performance. Collaborative Project Support: Assist 2nd and 3rd line technicians, fostering a cohesive team environment. Superior Customer Service: Deliver exceptional service, exceeding client expectations. Problem-Solving and Analysis: Identify and resolve issues using critical thinking and innovative solutions. Documentation … Duration 16 Months Positions Available 1 Closing Date Friday, 5th July 2024 Start Date Monday, 22nd July 2024 Desired Skills Communication skills IT skills Customer care skills Qualifications 3 of any subject GCSE or equivalent, grade 4+ (A* - C) (Essential) Maths & English GCSE or equivalent, grade 3+ (D or more »

technical expertise, and a deep understanding of Mazda products and services. This is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service. Role Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems Learn to perform routine maintenance tasks, including inspections, lubrication … upgrades under supervision Develop proficiency in using diagnostic tools and equipment to identify issues accurately Collaborate with team members to ensure timely completion of service requests and projects Follow safety protocols and guidelines to maintain a safe working environment Document service activities, including work performed, parts used, and … customer interactions Attend training sessions and workshops to enhance technical skills and product knowledge Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations Assist with inventory management, including tracking parts and supplies used during service operations Training Motor vehicle service and maintenance more »

Looking for IT Repair Technician Apprentice, role involves working alongside the Managing Director in a fast paced environment to provide support with customer repairs. Role As a direct point of contact for our customers, you will be required to provide excellent customer service, sound advice, diagnose problems … MacBook’s & PC’s) Hardware upgrades for all devices Providing remote and on-site support for local business’ Software upgrades – Mac OS & Windows OS Customer Data Backup & Recovery Installation of basic software such as Office packages & Anti-Virus suites Basic fault finding Liaising with customers, logging and updating tickets … Closing Date Wednesday, 31st July 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Analytical skills Logical Team working Initiative Hardware skills - desirable Network skills - desirable Window/Mac OS Qualifications English and maths GCSE or equivalent more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer service specialist Level 3: Sales qualification, (City and Guilds Level 2 certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia product knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The more »

GCSE or equivalent, grade A*-C/9-4 or equivalent (Desired) About the Employer VALOR MEDIA LIMITED Point Blank Digital is a full-service digital marketing agency. Our main services being Search engine optimisation & Web Development. At Point Blank Digital we are a friendly and professional team of … able to build a great long-lasting relationship with our clients. We set up Point Blank Digital with the primary aim of delivering fantastic customer service and ensuring that you get the best results possible. We offer a personalised and individual service for each and every client. more »

As an ICT Technician apprentice, you’ll be learning how to provide top class ICT support, all whilst demonstrating awesome customer service to colleagues who use the ICT systems and services here at Beyond Housing. Role This is a great opportunity to experience a variety of ICT aspects … within many business settings - you’ll be getting involved in all sorts of tasks such as: Responding to ICT incidents, problems and service requests Taking calls, logging ICT support requests and providing resolutions Carrying out day-to-day maintenance of our core systems Developing appropriate guidance notes and user … manuals Assisting with ICT and Business Systems Development projects Attending meetings and collaborating with colleagues across the organisation Assisting with providing a customer focused ICT service to all users Assisting with day-to-day work of the ICT and Business Systems Development teams You’ll also be receiving more »

BT, ITV, and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. Youll work towards your Level 2 Customer Service Practitioner qualification, have 1-2-1 Monthly Sessions(via Teams)with your Tutor, and spend 6 hours a week on apprenticeship work … e.g., assignments, study, training etc. Day to day, you will: Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close … cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores to record/submit on the IOSH portal for issue of certificates and passports. more »

and controlling the stock of IT equipment, imaging and building desktops and laptops, log support tickets in accordance with their IT Support processes, provide customer service focused technical support to end users and much more. Throughout your journey you will be closely supported by the IT Manager and … use Prepare equipment to be dispatched to sites when needed Log support tickets in accordance with their IT Support processes and maintain documentation Provide customer service focused technical support to their end users Escalate more complex support issues to the relevant member of the IT team Support users more »

Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Someone with a mature personality Good customer service skills Great personality is crucial Willingness to learn Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need more »

all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll … remote control software to remotely access computers to resolve faults Logging faults with suppliers (eg broadband, mobile, etc) on behalf of customers Ensuring all customer technical information is documented & kept up-to-date Building new IT systems for customers (eg computers, network equipment, Wi-Fi, etc) Adhere to IT … Employer pension contributions Option to specialise in technologies such as Microsoft Cloud, servers, networks or security Annual bonus Desired Qualities, Skills and Knowledge: Excellent customer service skills experience beneficial Great communication skills Have a keen interest in IT and can demonstrate this Eager to learn GCSE Grade more »

for all 1st line IT issues Produce any follow up actions and escalate as necessary within the business To maintain a high degree of customer service for all support queries and adhere to all service management principles and SLAs Maintain client network architecture by setting up routers more »

expert training team at Baltic Apprenticeships. A Typical Day in the Job: Troubleshoot and resolve incidents to support our customers on our various hosted service platforms. Escalate customer service incidents to our partner channels, ensuring key SLAs are maintained where applicable. Provide best practice recommendations and answer … an extra holiday! Pension scheme Table tennis and pool table in the office Regular team social events Desired Qualities, Skills and Knowledge: Be highly customer focused and able to provide excellent customer service. Be excited by new cutting edge technology and have a drive for learning. Excellent written more »

hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service skills Ability to work as part of a team and unsupervised … Answer telephone calls/emails professionally and promptly Full training to be provided by Baltic Apprenticeships and ITPS. Desired qualities, skills and knowledge: Excellent Customer Service Skills Interest in and some knowledge/exposure to IT such as building/owning PC or assisting family members or friends more »

Per annum Health and wellbeing incentives Excellent progression opportunities Access to the company pension scheme Desired Qualities, Skills and Knowledge: Motivated Team Player Good customer service skills and experience Keen eye for detail and good organisational skills Excellent time management skills Committed to learning Grade 5 in GCSE more »

be part of something monumental. Our client don't just offer you an apprenticeship; they offer you a launchpad to success. Their commitment to customer service excellence is at the core of everything they do. With unmatched industry expertise, they continuously expand into new markets, forging long-term more »