support with external contracted suppliers, tracking issues, and escalating as necessary Keep the business community informed of all IT changes Operate within the ITIL incidentmanagement processes Meet service level targets for incidentmanagement and service desk ticket closure Escalate and coordinate issues to senior support more »
22 Union Street, Oldham, Greater Manchester, England
FIRST CHOICE HOMES OLDHAM LIMITED
valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Carry out incidentmanagement processes ensuring requests made to ICT for advice and support are progressed by liaising with ICT Staff and 3rd parties. Role Carry … out incidentmanagement processes ensuring requests made to ICT for advice and support are progressed by liaising with ICT Staff and 3rd parties to ensure prompt resolution in line with the service level agreements and operational level agreements whilst providing high levels of customer service. Respond to tickets more »
Broad Lea House Dyson Wood Way, Bradley, Huddersfield, West Yorkshire, England
FMG SUPPORT LTD
Claim, and responsibilities may include: First Notification of Loss – taking down details of the accident, with attention to detail and accuracy being key Repair Management – communicating with repairers and updating the client with their current position Claims Management – taking action to ensure the claim is continually progressing The … Essential) Maths GCSE or equivalent, grade C/4 (Essential) About the Employer FMG SUPPORT LTD FMG is one of the UK’s only IncidentManagement and Roadside Services Specialists. FMG leads the way in the provision of high quality, outsourced claims management solutions to the insurance … and fleet customers, FMG offers a comprehensive range of insurance services including first notification of loss, third party claims services, loss recovery, total loss management and insurance broker services. more »