1 to 1 of 1 Apprenticeship Knowledge Management Jobs in the UK

phone or table Acting as first line IT support for any internal issues our staff have Raising tickets and seeing them through to completion Knowledge Management: You'll be referring to and creating knowledge base articles to improve processes and help users resolve common IT issues independently … for their incidents and requests, providing exceptional customer service and ensuring users are informed and satisfied Administrative Duties: Complete administrative duties related to asset management and peripheral stock to ensure that our IT resources are well-maintained and available when needed Maintaining our CRM system and supporting updates on more »