Milton Keynes, Buckinghamshire, South East, United Kingdom
Baltic Apprenticeships
Apprentice , youll gain valuable skills and contribute to maintaining a smooth, secure, and efficient technology experience for all. What Youll Be Doing: IT Helpdesk Management: Maintain our helpdesk by keeping tickets up-to-date, prioritizing tasks, and supporting escalations when needed. AssetManagement: Support auditing, replacement, and … relocation of IT equipment for efficient asset management. User Support: Assist users with wireless setup, access points, and various web-based and end-user applications. Documentation Creation: Help create, maintain, and distribute documentation for stakeholders, ensuring everyone has the information they need. Hardware Maintenance: Perform regular room checks, and … various IT systems. Strong Communication Skills: Able to communicate effectively with users, stakeholders, and team members. Attention to Detail: Careful and meticulous approach to assetmanagement, troubleshooting, and documentation. Qualifications: A Grade 5/C in English and a Grade 4/C in Maths are required. Salary more »
Winchester, Hampshire, South East, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
to ensure seamless connectivity and communication for our diverse clients. You'll work closely with our skilled team, learning valuable skills in troubleshooting, network management, and customer support to make an impact in the world of digital communication. If youre passionate about technology and looking to kickstart your career … with the installation, integration, testing and maintenance of network and telecommunications infrastructure LAN, WAN, VPN, VoIP, Call Centre and Telephone systems ensuring all quality, assetmanagement and configuration management processes are followed. Provide support for the configuration of network switches, routers and firewalls to ensure the business more »
Employment Type: Advanced apprenticeships, Work From Home
team at Baltic Apprenticeships. A Typical Day in the Job: Maintaining the IT helpdesk, keeping tickets up to date and prioritising effectively Ensuring proper assetmanagement, through auditing, replacement and relocation of IT equipment Create, maintain and distribute documentation to assist stakeholders, staff, students and others in the … CCTV and IT peripherals Install, update and diagnose faults with hardware and software. Ensuring appropriate testing of fixes is carried out Credential and permissions management for school platforms Assisting in the maintenance of the Anti-Virus solution Assist in reviewing filtering and monitoring alerts Full training and support will more »
Warwick, Warwickshire, Hampton Magna, United Kingdom
Telent Technology Services Limited
Support Security Operations across various telent platform and applications with Information Security Policy development and Implementations. Develop and build knowledge around information security risk management, operation policy and procedures. Work collaboratively across internal teams/stakeholders to support security implementation on IT projects. Learn how to identify and respond … to security incidents, including data breaches and other cyber threats. Participate in vulnerability scanning and patch management to ensure systems are up-to-date and protected from known threats. Assist in conducting regular security audits, risk assessments, and ensuring compliance with security policies and industry regulations. Monitor and manage … support tickets, escalating complex issues. Incident, Service Request & Assetmanagement Update document security incidents, procedures, and improvements to processes, ensuring that all security practices are well-documented. Stay informed about emerging cybersecurity threats and technologies by conducting research and participating in ongoing training. Provide excellent customer service and more »