Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close cases on CRM once complete. Customer care calls. Operate HubSpot chat more »
Elmbrook House, 18-19 Station Road, Sunbury-on-Thames, England
Celebrus Technologies
In this role you will report to the Information Security Manager to assist with the operation of the ISO 27001 information security management system working with staff and managers across the entire business, covering all aspects of security and data more »
Bent Ley Road, Meltham, Holsfirth, West Yorkshire, England
EN:Able Futures CIC
Administration: Work closely with the respective Regional Sales/Technical Managers to progress project activities, input information and update existing and potential projects using Salesforce CRM system Support Customer Service to produce and circulate monthly Sales forecasting and performance reports Business Development: Work closely with the respective Regional Sales/ more »
The Rivers Office Park, Denham Way Maple Cross, Rickmansworth, Hertfordshire, England
Renault UK Ltd
Role To run regular (daily/weekly) scheduled reports To support the Section Manager and Graduate with the overall reporting improvement plan Create new Salesforce (customer case management platform) reports and dashboards to monitor all customer case related data Purchasing portal administration and budget sheet maintenance Daily back office email more »