1 to 1 of 1 Apprenticeship Management Information System Jobs in Wiltshire

desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation, management, and development of monthly client reports. · Identification of trends and reporting any problems to management. · Ensure you and the team follow incident management, problem management and change management processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales team in meetings, or by … dedicated team who are there to ensure they get the most from their programme. Successful completion of this apprenticeship gives you an accredited Information communications technician Level 3, with training in how to: · Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors more »