1 to 2 of 2 Apprenticeship SLA Jobs in Yorkshire

Leger Education Trust is seeking to recruit an Apprentice IT Technician who will have an integral role in assisting with the development and implementation of the Trust’s IT strategy, and for driving forward best practice and compliance. Role To more »

appropriate information for the type of request Take responsibility for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved quickly and efficiently Maintain accurate records of activity taken throughout the lifecycle of a ticket Apply a wide more »