satisfaction and contributing to the growth of our business. Role Ability to provide guidance on and manage customer escalations. Strong relationship building and relationship management skills. Conduct regular account calls. The perfect mix of customer centric and commercial outlook. People-focused, with the ability to engage, build trust, and … relevant tools to manage and track account activities. Be the go-to person for customers, managing relationships and ensuring their success. Provide exceptional customer service, promptly addressing and resolving concerns. Identify and capitalise on upselling and cross-selling opportunities for customer growth. Track, assess, and report on client performance … related to revenue, call time and customer retention. Devise account plans, improvement plans and strategic account plans. Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and more »
Wakefield One, Burton Street, Wakefield, West Yorkshire, England Hybrid / WFH Options
Wakefield Metropolitan District Council
Projectmanagement is about using processes, methods, skills, and knowledge to achieve specific project objectives. These apprenticeships will support various projects within the Technology & Digital Transformation service and Schools Organisation team to understand the approval, assurance and management of projects. Role Key Tasks … Support projects and programmes Provide support to manage risk of project Contract management and procurement Project budgets and finance Produce routine basic information in response to a request Help others in dealing with enquiries from customers Keeping project documentation up to date Taking … work Training You will attend a training provider, usually on day release, to gain a Level 4 qualification in projectmanagement Attend an Apprentice Induction Gain a health & safety qualification Attend enrichment activities to enhance your knowledge eg interview techniques, health & wellbeing, finance, disability awareness more »
The 1st Line IT Support Technician handles the first-level support requests that come in from our clients. They are the first to touch a helpdesk ticket and make sure that the issue is handled quickly, and the client is informed of what to expect every step of the … way, also escalating issues to other members of the Service Delivery Team. Role As an apprentice you will be provided with the necessary on the job training needed to carry out your duties. RESPONSIBILITIES & TASKS CUSTOMER SERVICE - Providing a first point of contact for customers through our helpdesk … Client with basic remote troubleshooting. USE OF IN HOUSE TICKETING SYSTEM - Use an in-house Ticketing System to work on and resolve Helpdesk Tickets & Service Requests. - Managing and recording all work through our Ticketing System. - Make sure that Client Documentation is well maintained. - Split tickets that have several issues more »
2 Regents Wharf, All Saints Street, London, England
GRATTE BROTHERS LIMITED
Work with your assigned engineer/PM to complete tasks as directed for the control of the day-to-day Management of the project including the sub-contract packages. Learn how to make a profit by delivering within budget and programme to exceed the satisfaction of the … Manage Installation and commissioning activities of your assigned packages. YR-3 to 4 – Project reporting to PM. Training Building Services Engineering Service and Maintenance Engineer Level 3 Apprenticeship Standard A - Level The apprenticeship will take place at South Bank Colleges, London 20% off the job training The … Gratte Brothers Graduate scheme will progress you into a Project Engineer role. Apprenticeship Standard Building services engineering service and maintenance engineer (level 3) Training Provider SOUTH BANK COLLEGES Working Week Monday - Friday: 8.30am - 5.00pm (breaks to be confirmed). Expected Duration 48 Months Positions Available 2 Closing more »
80 ST. ALBANS ROAD, Watford, Hertfordshire, England
ISALES ACADEMY LIMITED
will have the opportunity to learn about and develop skills across all areas of the business to include marketing, sales, finance, recruitment, HR, quality management, projectmanagement, events, and general admin. Career prospects include the opportunity to move into areas such as marketing or recruitment or … campaigns and sales activities to include setting up appointments and managing CRM database. Managing image and stock library and account. Learner admin and records management to include managing a range of online systems and portal. Recruitment admin to include planning interviews and sending feedback. Finance admin to include checking … areas. Expected Duration 15 Months Positions Available 1 Closing Date Friday, 28th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Initiative Qualifications English GCSE or equivalent, grade C or 4 (Essential) Maths GCSE more »
C1 Vantage Park Old, Gloucester Rd, Hambrook, Bristol, England
VINCI Building
deployment of digital engineering technologies Assist the Digital Modeller in the 4D/Construction Sequencing tender support Virtualisation and simulation of design, construction and management of assets Digital measurement of design, production and management of assets Communication of complex engineering principles to stakeholders digitally Integration of construction data … apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows. VINCI Building Apprenticeship Scheme has been designed to kick start your journey towards becoming an industry expert. You will get hands on experience … apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows Apprenticeship Standard Digital engineering technician (level 3) Training Provider LEARNING SKILLS PARTNERSHIP LTD Working Week Monday - Friday from 8.00am - 5.00pm. Expected Duration more »