1 to 2 of 2 Apprenticeship Senior Services Delivery Manager Jobs

the system as this has a direct impact on their business. Business operations that the K8 system supports include sales, buying, inventory control, warehousing, delivery management and data analytics, to name a few. Role Key Responsibilities: Support customers with problems and queries relating to the KCS application software Accurately … gain and share knowledge Working with members of the Support Team and other departments to ensure that customers receive a prompt efficient service Alerting Senior Application Support Consultants, Team Leaders and Application Support Manager as necessary regarding any sensitive customer issues Following and applying the standard Commercial Software … Department assists customers with queries and problems relating to the KCS application software. The Department also provides customers with a wide variety of other services including the installation of new software and customer training. more »

iPads. To troubleshoot problems, hardware and software, e-mail, network and peripheral equipment problems. Carry out software imaging of workstations using Microsoft Windows Deployment Services (WDS). · Escalate requests or issues to senior colleagues and/or line manager when a support request cannot be resolved. Assist in … empty toner cartridges as necessary. Assist in the audit of IT equipment, network port configurations, printers, and A/V equipment. Assist in the delivery of strategic IT Projects by working on assigned tasks. Training Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced … Level 3 Information Communications Technician qualification, with training in how to: Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and more »