of customers Ensuring all customer technical information is documented & kept up-to-date Building new IT systems for customers (eg computers, network equipment, Wi-Fi, etc) Adhere to IT best practices, including GDPR compliance, password complexity, and two-factor authentication. Full training and support will be provided by more »
Stockton-On-Tees, County Durham, North East, United Kingdom
Baltic Apprenticeships
Policy and scripting. Rectify hardware and cabling failures, such as laptop battery replacements and network module repairs. Configure networking equipment, including witch settings, Wi-Fi parameters, and firewall rules Perform general administration related to IT equipment and records. Full training and support will be provided by your workplace more »
and network issues Perform regular system updates and backups Network Administration: Support the monitoring and maintenance of network systems, including LAN/WAN, Wi-Fi, and security systems Assist in troubleshooting network connectivity issues Documentation and Reporting: Maintain accurate records of hardware and software inventories Document technical issues more »
UNIT 16, CAVALIER COURT, BUMPERS WAY, BUMPERS FARM, England
DCS associates
best efforts at 2nd line support Manage incoming support calls and emails Create incidents on ticket system Configure new desktops and laptop Troubleshoot network & WiFi incidents Manage and maintain backups Maintain customer information Training Level 3 Information Communications Technician qualification Functional Skills maths and/or English if required Training more »