1 to 2 of 2 Service Manager Jobs in Aberdeenshire

Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead and develop a team of engineers ensuring 1st class … support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working arrangements are available to customer requirements for 24/… support and ensure that service delivery performance measurements such as SLAs and KPIs are met. Report on service level performance and identify areas for improvement. Manage and maintain the call handling and ticketing processes Work closely with the Senior Leadership team and Project Managers ensuring that the strategic more »

Role: Services/Project Manager … Location - Aberdeen (Bridge of Don) Duration - 6 months As a Project Manager you will develop, coordinate, and lead a project team for Service Repair projects inclusive of the responsibility for the contractual and financial delivery of these projects . Be a key interface across the business, the … all project matters. You will support the Operations leader in his task to support the business delivering for our customer. As a Project Manager, you will be responsible for: • Providing leadership and guidance to your team to plan and monitor activities to support and execute effectively • Taking ownership more »