1 to 2 of 2 Team Leader Jobs in Basingstoke

National Highways have an excellent opportunity for a Project Management Team Leader to project manage and coordinate a programme of Road (ie pavement, drainage, VRS, geotechnical, signs, fencing, road marking & lighting) renewal schemes through site surveys, feasibility, value management and prelim design stages for the South East … Region. You will lead a team of project managers in defining, capturing and documenting the business objectives for the portfolio of renewal schemes to ensure the best value and whole-life solutions are selected to meet those objectives. The total capital renewal programme spend … for the Region across the Roads portfolio is approximately £130 million per annum. The job title originally advertised as Programme Development Team Leader has been rebranded as Project Management Team Leader for advertising purposes. This position will be based in one of our offices more »

Job Title: Team Leader - Contact Centre Location: Basingstoke Job Type: Permanent Benefits: 25 days holidays + 8 bank holidays Discretionary annual bonus Company pension scheme membership The Role: To lead a Customer Services team in consistently delivering excellent service across all propositions. This involves providing … leadership, developing the team, managing performance, fostering a customer-centric culture, improving processes, collaborating with other teams, ensuring quality, managing stakeholders, communicating effectively, and encouraging innovation. Responsibilities: Leading and managing a team of Customer Service Representatives. Guiding, coaching, and evaluating every team member's … performance. Addressing any issues promptly and creating a positive environment where everyone feels motivated to do their best. Continuously assessing team achievements against objectives. Identifying variances from targets and take proactive action to ensure successful delivery. Strategizing and allocating team resources smartly to meet business goals. more »