Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Career Moves Group
CustomerService Executive Location: Belfast Length: 3 Months Rate: £12.12 p/h PAYE (Approx. £25.2K per annum) Hours: 9am – 6pm Our client is a multinational hospitality FMCG business. Job description: The CustomerService Advisor is the first point of contact for customers, and is responsible … for delivering excellent customerservice and ensuring all customer orders are delivered as requested (on time, in full). Key Accountabilities: Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment Reporting (daily, weekly and monthly reports) Continuously improve the customerservice process Manage issue resolution for respective sales more »
CustomerService Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a CustomerService Advisor to be the first point of contact for customers and to be responsible for delivering excellent customerservice and ensuring … all customer orders are delivered as requested (on time, in full). Key Accountabilities Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and monthly … reports) Continuously improve the customerservice process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months CustomerService Experience in a busy customermore »
CustomerService Executive Location: Belfast Length: 4 Months Rate: £12.07 p/h PAYE (Approx. £21.9K per annum) Hours: 9am – 6pm This client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers globally. With a plethora of well-known … our company, for our people, our diversity, our brands, in how we perform and how we create shared value. About the function The IOI CustomerService Centre is a Centre Of Excellence within the organisation and ensures our customers receive a high level of customer satisfaction. The … Customer Services team, based in NI provide an inbound and outbound customerservice to all the businesses Ireland Customers. About the role The role of a Customer Services Executive supports the On-Trade, Take Home Trade & Route To Market total beverage alcohol proposition and Consumer Care more »
Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a CustomerService Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customerservice to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customerservice and … supplies significantly to ensuring client maintains its position as supplier of choice. To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction. Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation more »
Belfast, County Antrim, Northern Ireland, United Kingdom
CIS Security Ltd
Do you have 5* customerservice skills with the ability to provide a friendly and secure corporate security service? CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable … and demonstrating the highest standards of professionalism. You will demonstrate and deliver high quality security and customerservice to both our customers and service users, providing provide a holistic customer focused security service. Information: Position: Security Officer Location: Belfast (BT1) Pay Rate: £12.36 per hour Hours … at least 1 year an advantage Ex forces or police background would be an advantage. Excellent written and verbal communication skills as well as customerservice at all times Must have an excellent command of English Language & Good IT Skills. Reliable, Responsible and Punctual. A friendly, professional, courteous more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Ernest Gordon Recruitment
consumers in the construction market. They are looking for a someone to join their team to help grow and maintain the high quality of service that they offer through perfect customerservice and high standards. This role requires you to receive calls taking customer information and … order. This vital role will be well suited to anyone with previous mechanical/plant hire background who is organised, hardworking and has strong customerservice skills. For this vital role in their business infrastructure, it is important to have a strong level of IT skills. The Role … Logging Jobs/Delegating Jobs Resourcing/Searching for parts 20days holiday + 8bank holidays The Person: Organised Hardworking Strong IT knowledge/skills CustomerService Plant/Machine Hire experience (preferable) Keywords : Plant hire, organisation, IT, customerservice, Belfast, Resourcing, Searching, mechanical hire, maintenance, construction more »
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Securitas Security Services
Are you ready to safeguard our community while delivering exceptional customerservice? Join our team as a Security Officer, where you'll be at the forefront of ensuring safety and security across various shifts - days, nights and weekends. With 40 hours per week, you'll have the opportunity … to showcase your customerservice prowess, IT skills and exceptional communication abilities, both verbal and written. As a vital member of our team, you'll conduct thorough searches and patrols, requiring a diverse range of talents and perspectives. We welcome both male and female applicants, recognising the importance … the safety of individuals and property Essential Skills SIA Licence Clean driving licence and access to a car Ideally 1 year Security Experience Good customerservice and written/verbal communication skills Computer literate Flexible to work days, nights and weekends About Company Join Today and Build a more »
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
The Recruitment Co
Role: CustomerService Associate Location: Belfast BT2 Salary: £25,838 Why Choose Us? Performance-based annual salary reviews, offering potential salary increases up to £3000 over three years. Flexible working options including remote work or office-based in multiple locations. Professional development opportunities and a people-focused environment. … Comprehensive employee benefits. Requirements: Familiarity with CRM systems. Proven experience in high-volume customer service. Relevant educational qualifications. Proficiency in data entry and retrieval software. Empathy and a customer-centric approach. Excellent organisational skills, with the ability to multitask and prioritise workloads. We celebrate diversity and are committed more »
a pivotal member of our Operations Team, you will play a crucial role in installing, configuring, testing, maintaining, and supporting Lava Group systems at customer sites. Your dedication to customerservice will shine through as you provide top-notch on-site and remote technical support, ensuring that … customer issues are resolved promptly and satisfactorily. Your proactive mindset will drive you to implement contingency procedures, constantly striving to improve service quality. Additionally, you will have the opportunity to contribute to the ongoing development of our products by providing valuable feedback and ideas for improvement. The Individual … keen interest in IT. With at least 1+ years of experience in a technical support/installation role, preferably within electronics or Fire & Security service industries, you should be adept at using PC-based support tools. Your logical, methodical thinking coupled with creative problem-solving abilities will set you more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Version 1
we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customerservice; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and … Cloud Applications Consulting, implementation and support services 3000 strong,€255m/£220m revenue business We are an award-winning company who provide world class customerservice; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in … supporting Oracle, Microsoft and AWS technologies. We do this while maintaining our focus with core values of Honesty and Integrity, Personal Commitment, No Ego, Customer First, Excellence and Drive. Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we more »
Northern Ireland, Belfast, County Antrim, United Kingdom
Ulster University
staff members across multiple campuses - from delivering critical functions behind the scenes, to providing digital expertise and connectivity for campus events, and with dedicated customerservice assisting staff and students in their work and studies. Our team of subject matter experts, digital professionals, engineers, business analysts, project managers … continuous availability, stability, resilience, security, and evolution of our digital and technical infrastructure. Digital Services at Ulster University is a vital and progressive professional service team central to enriching learning, research and campus life, supporting the environment in which academic excellence thrives. Explore opportunities to contribute your skills and … possess excellent communication and interpersonal skills to collaborate with stakeholders and provide support to users. Additionally, attention to detail, problem-solving abilities, and a customerservice mindset are essential for success in this position. - ABOUT YOU - - Hold a Degree in Computer Science, Information Technology, Business Administration, or a more »
Provider looking to recruit for a SC Cleared IT Support Technician. Key Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customerservice to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. Key Experience Required: Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Purview Consultancy Services Ltd
an active SC clearance and someone who can start asap. What youll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customerservice to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What youll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy more »
Belfast, City of Belfast, County Antrim, United Kingdom
Click Digital
in Belfast. Breakfix work/Tech bar Breakfix work/Tech bar Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customerservice to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »
active SC clearance and someone who can start asap. What you’ll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customerservice to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you’ll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »
Are you passionate about providing exceptional client service? Do you thrive in a dynamic environment where you can make a real impact? We're looking for a Client Service Intermediate Analyst to join a great team! Job Purpose: As a Client Service Intermediate Analyst, you'll play … a crucial role in addressing external client issues and ensuring ongoing client service support. You'll collaborate with the Client Service team to provide solutions and support, making a difference to our global clients. Responsibilities : Client Portfolio Management: Manage a portfolio of high-profile global clients across ETD … written and verbal communication skills, with the ability to influence stakeholders. Analytical Acumen: Strong investigative and analytical skills. Client Focus: Consistently deliver high-quality customerservice, building strong client relationships. Education : Bachelor's degree or equivalent experience. Sounds like a good fit for you - apply today! Hays Specialist more »
Salary: PAYE: £19.00 per hourLocation: Belfast Job responsibilities Perform technical work activities either remotely or on-site to meet business and customer requirements. Escalate issues following company processes to ensure customer demands are met. Communicate effectively on issues to prevent escalations. Provide excellent customerservice for … internal and external customers. Adapt quickly to dynamic team environments. Ensure the department/contract meets SLA performance targets. Maintain and improve customer satisfaction levels. Adhere to policies and procedures. Keep skills up-to-date with IT industry standards relevant to the role/contract. Key Requirements (Qualifications and … Skills): Proven experience in an IT service environment Ideally certified in relevant technologies (e.g., Dell and Windows) to support business strategy. Demonstrates an analytical and systematic approach to resolving complex problems. Ability to engage and influence at various levels (internally and customer-facing). Works under general supervision more »
has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … seen significant growth across our practices and our Service Reliability Group is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Responsible for the architecture, design, configuration, development, deployment, and maintenance more »
seeking a Senior Windows System Administrator with a strong background in the Windows server system space to carry out a broad range of operational service and support assignments. You'll manage, install, build, monitor and support the Microsoft windows Servers. You'll also be responsible for ensuring that the … tools products. Proven ability to learn new technologies quickly to a high level of proficiency. Strong problem-solving and troubleshooting skills. Excellent communication and customerservice skills. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career. Assignments with global companies and opportunities more »
IT Support Salary : PAYE: £19.00 per hour Location : Belfast Job responsibilities Escalate issues following company processes to ensure customer demands are met. Communicate effectively on issues to prevent escalations. Provide excellent customerservice to internal and external customers. Adapt quickly to dynamic team environments. Ensure the department …/contract meets SLA performance targets. Maintain and improve customer satisfaction levels. Adhere to policies and procedures. Keep skills up-to-date with IT industry standards relevant to the role/contract. Perform technical work activities either remotely or on-site to meet business and customer requirements. Key … to support business strategy. Demonstrates an analytical and systematic approach to resolving complex problems. Ability to engage and influence at various levels (internally and customer-facing). Works under general supervision, exercising discretion. Able to define and follow instructions and procedures. Organized approach to work. Proven ability to work more »
has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »
has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Brook Street UK
Have the equivalent of five GCSEs at grade C or above and at least one-year administrative experience in an office environment. Have good customerservice skills, along with excellent verbal and written communications skills. Be a good Team player with the ability to work on one's … requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Delegate tasks to the office team in the absence of senior management. Attend monthly meetings with key stakeholders more »
Belfast Metropolitan Area, United Kingdom Hybrid / WFH Options
Hayward Hawk
Role Overview As a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. This role is pivotal in maintaining client satisfaction and operational efficiency. The ideal candidate will have previous experience in a service desk role within an enterprise environment, excellent problem-solving skills, and a proactive approach to customer service. Key Responsibilities Provide first-level support for all IT-related issues and service requests. Diagnose and resolve technical issues, escalating to higher support tiers when necessary. Manage and document all … service requests and incidents using IT Service Management (ITSM) tools. Ensure timely and effective communication with clients, keeping them informed of progress and any changes. Collaborate with other IT teams to identify and implement solutions to recurring issues. Maintain and update technical documentation and knowledge base articles. Assist more »