1 to 18 of 18 Customer Service Jobs in Berkshire with Remote Work Options

Job Title: Service Manager Location: Bracknell (Hybrid - 3 days on site) Salary: £60k-80k Employment type: Permanent A market leading communication services provider are looking for an experienced Service Manager to support their UK based customers. This role requires candidates to be on site 3 days a week … in Bracknell and the responsibilities of the role are as follows... Develop customer relationships & understand their market, strategy and challenges. Ensure business requirements & expectations are understood by relevant operational and support teams within the company. Act as an escalation point to ensure customer issues are handled professionally, efficiently … and with effective manner. Track and manage customer experiences throughout the lifecycle and in line with agreed timings. Ideally the successful candidate will have: Experience in a similar customer facing role Experience with the SDLC, cloud platforms and/or been involved with the development of hardware & software. more »

Location Slough, United Kingdom Job ID 0000015209 Category Consumer Service & Contact Center Operations Job Description Could you track down a spare hyperdrive for a spaceship? And locate a missing saxophone for a jazz club? If you can keep cool when LEGO® minifigures are losing their heads, then why not … join our team? If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energised and empathetic people who speak both English and Danish fluently to join our growing team of advisors in Slough. About … followed by 2 weeks on-the-job support. We exemplify our People Promise by embracing the different life situations of our colleagues. So, as Customer Service Advisor you’ll spend a minimum of 2 days working from the office and the option of 3 days from home per more »

For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the … Netherlands - Hengelo, Belgium - Groot-Bijgaarden, Spain - Barcelona, Sweden -Stockholm, Finland - Espoo, Germany - Bonn, Italy - Milan and Hungary Budapest. It is reporting to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement … Collaborate with all process owners to ensure that all Quality process changes are approved by them, prior to implementation Capture Voice of the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality more »

is hiring now and were looking for our next CRM Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for … Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Programme Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home Enhanced annual leave allowance We are committed to diversity … clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

METERING SERVICE ADVISOR Carbon60 are looking to recruit a Metering Service Advisor to work for a large utilities company based in Reading. ROLE : Metering Service Advisor SALARY: £14 p/h, circa £27,000 per annum (PAYE) JOB TYPE : 6 months with extension likely LOCATION : Reading (RH1 … where calls will need to be made to customers and third parties. THE SUCCESSFUL CANDIDATE: Proficient with spreadsheets is a must. Previous experience in customer service roles. Good IT skills. Application by CV or call Paloma Lopez at Carbon60 on 07360 514 822. Carbon60, Lorien & SRG - The Impellam more »

receive end to end protection. Due to our phenomenal year on year growth, we are looking for a German Speaker, either with Sales or Customer Services Experience or a recent Languages Graduate. You will join a successful Lead Development team which in EMEA alone receives between 1200 and more »

behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other,Committed to Excellence,WorkingTogether and Facing the Future. We are also proud to host the Defence Medical Group South East … policies. Recommend and implement changes to procedures within the Clinical Coding department across three sites. Identify best practice and continually look to develop the service Ensure that your clinical coding skills (including medical terminology, anatomy and physiology knowledge) are continually developed post attainment of ACC to ensure a high … part of daily coding duties. Work with the clinical coding team members to deal with enquiries from members of the wider Trust, providing good customer service to our colleagues. Work with senior team members to respond to complex data queries ensuring the full impact of any resolutions are more »

responsible for developing insurance products for live deployment and demonstrations. Responsibilities: Develop and execute product strategy. Manage product features from initiation to delivery. Gather customer requirements onsite. Own and manage product profitability. Support the Business Development and Service Delivery teams. Requirements: Previous experience working in a similar role. … Ideally have 1 year experience in insurance sales and customer service. In-depth knowledge of the insurance industry. Strong leadership and attention to detail. Excellent time management and organisation abilities. Exceptional communication skills both verbal and written. GCSE or equivalent qualification would be preferred. Benefits: Additional leave Casual dress more »

associated products to cladding, render & rainscreens or other building envelope related systems A good understanding and working knowledge of AutoCAD 3D design Must have customer service experience Must have excellent communication skills both written and verbal High attention to detail Organised, team player with the ability to work more »

. Compliance Management Project Management Experience: Significant experience in electrical systems design, installation, testing, and commissioning. Leadership and Communication Skills: Effective manager with strong customer service skills and ability to work well under pressure. Keywords: Senior Electrical Engineer, Electrical Compliance Engineer, Electrical Systems Manager, Electrical Infrastructure Specialist, Electrical more »

will possess a range of infrastructure skills, have demonstrable experience working with voice, data and wireless network systems, and be passionate about delivering excellent customer service all the time. Experience of working for an MSP and or Hospitality IT would be advantageous but not essential. Technical experience: Previous more »

My client develop a platform of communication solutions that works with businesses to enhance their customer service across multiple platforms, SMS, WhatsApp, Facebook Messenger, Voice, and much more. The solutions allow businesses to connect and engage with their customers at scale using automation technology to create an efficient … workflow, sending personalized messages in bulk. Customer use can range from a couple of thousands per month units to tens of millions in a day, the larger clients having dedicated servers to accommodate. Product appeal spans across many vertical markets with current strength in Retail, Leisure and Logistics. A … generated business. You'll need a background in software/technology sales to facilitate a good understanding of the technology platform and gravitas in customer communications. The role can work remotely with some travel for occasional group meetings and/or trade shows, and offers strong base with uncapped more »

. Compliance Management Project Management Experience: Significant experience in electrical systems design, installation, testing, and commissioning. Leadership and Communication Skills: Effective manager with strong customer service skills and ability to work well under pressure. Keywords: Senior Electrical Engineer, Electrical Compliance Engineer, Electrical Systems Manager, Electrical Infrastructure Specialist, Electrical more »

Customer Service Advisor (French Speaking) £24,000 - £25,000 + Mon-Fri + Training + Hybrid + Company Benefits Slough Are you able to speak French and English fluently and have a background in Customer Service? Are you looking to work for an expanding company who … training, hybrid working and excellent company benefits? On offer is the chance to join a company with over 30 years of experience in providing customer service specialising in legal and energy companies. They are committed to providing a friendly working environment, amazing training and development and great company … benefits. You will be handling customer service queries over the phone and via email in French and in English for global companies. You will be expected to meet the company's KPI targets and provide high standards of customer service. This role would suit a French speaking more »

will also have the opportunity to gain Security Clearance. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting passwords and permissions, if you are unable to find a fix it, then it will … be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover Income protection Critical illness Healthcare more »

. Compliance Management Project Management Experience: Significant experience in electrical systems design, installation, testing, and commissioning. Leadership and Communication Skills: Effective manager with strong customer service skills and ability to work well under pressure. Keywords: Senior Electrical Engineer, Electrical Compliance Engineer, Electrical Systems Manager, Electrical Infrastructure Specialist, Electrical more »

receive end to end protection. Due to our phenomenal year on year growth, we are looking for a German Speaker, either with Sales or Customer Services Experience or a recent Languages Graduate. You will join a successful Lead Development team which in EMEA alone receives between 1200 and … following attributes: Fluent or Bi Lingual in German is ideal but Professional/Business Level German is also considered. Some experience in Sales or Customer Service or Retail would be beneficial but MOST IMPORTANT is gravitas, communication skills and excellent telephone manner When applying for this role, please more »