Newbury, England, United Kingdom Hybrid / WFH Options
Vodafone
Resolution of incidents, working to SLA’s.Layer 2 and 3 troubleshooting, configuration, routine housekeeping and upgrades.Planning and implementing of customer changes, based around an ITIL framework.Managing vendor fault tickets in accordance with SLA utilising escalations matrices where required.Who You AreYou'll be a Consultant who has previously worked within an more »
Experience of leading a team of analytical professionals in Telecommunications environment and driving Service Performance improvements through tangible insights. Certified in balanced scorecard professional ITIL Expert Qualification. more »
Reading, England, United Kingdom Hybrid / WFH Options
Electus Recruitment Solutions
Degree in a STEM Category (Science, Technology, Engineering or Mathetmatics) A Full UK Driving license A strong interest in IT Infrastructure & knowledge (familiarity with ITIL a plus) Strong written and verbal communication Due to the nature of work undertaken at our client's site, incumbents of these positions are required more »
detail with right first-time attitude. •A motivated self-starter with a focus on processes. •Experience working in a customer facing environment. •Understanding of ITIL processes would be beneficial. •Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »
An understanding of equalities issues and how best practice can be applied in the context of the duties and responsibilities of the post. Desirable: ITIL v3 or v4 Foundation Any accredited Service Desk qualification (not internal) Experience of working with remote teams and customers across time-zones. Remote Server Management more »
Aldermaston, Berkshire, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »
/WSUS patching Some scripting skills (e.g. BAT, PowerShell, VB or C# scripts) Broad understanding of IT infrastructure, awareness of Change & Release Management. ServiceNow, ITIL Foundation is desirable but not essential The Application Packager will be rewarded with an exciting role with a global lead in the IT Services space more »
Employment Type: Permanent
Salary: £50000 - £58500/annum + Health, Life, Pension, 23 Days Hol
Reading, Berkshire, Tadley, Hampshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other ServiceNow modules/applications (CSM/HRSD/FSM more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol
Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: ServiceNow ITIL Foundation Application virtualization (Microsoft APP-V) Fundamental knowledge across Windows Operating Systems MS SCCM 2012 As an Employee you will benefit from: Flexible benefits including more »
Reading, England, United Kingdom Hybrid / WFH Options
DataCareers
Service, Performance, Support, Flow analysis, Security) written and verbal communication skills, confident communicating with Stakeholders and strong decision maker. with Prince2/Agile and ITIL concepts of formal design methodologies, (Z, CSP, Discrete Mathematics etc.). Knowledge of TOGAF/Zachman or equivalent ** You will need to be able to more »
standard in Computer Science or related field, or equivalent working knowledge Have an understanding of best practice tools such as PRINCE2, Agile, Waterfall and ITIL Business focused and process driven with a record of achievement within a demanding environment Able to work as part of a team or alone and more »
without a negative impact on quality Experience of working effectively both individually and as part of highly productive teams in an Infrastructure/Application ITIL based support environment Appreciation of business-critical real-time systems Strong verbal and written skills Candidate must be able to pass background vetting process. Candidate more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. more »
and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels Drive Service Management best-practice and ITIL process compliance across the business Drive continuous service improvement Planning and execution of customer site deployments from build, through go-live and into operational support … and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. Awareness of ITIL Change and Release Management As an Employee you will benefit from: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free more »
Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: ServiceNow ITIL Foundation Application virtualization (Microsoft APP-V) Fundamental knowledge across Windows Operating Systems MS SCCM 2012 As an Employee you will benefit from: Flexible benefits including more »
Cloud/Oracle Cloud VMware experience (not essential) Left Hand Storage EMC Networker/Unity HPe 3PAR, SAN, MSA and StoreOnce Project Management experience ITIL Foundation and Transition Skilled CCNA/CCNP Linux knowledge and understanding If you have the skills required. Please apply now more »
Cloud/Oracle Cloud VMware experience (not essential) Left Hand Storage EMC Networker/Unity HPe 3PAR, SAN, MSA and StoreOnce Project Management experience ITIL Foundation and Transition Skilled CCNA/CCNP Linux knowledge and understanding If you have the skills required. Please apply now more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »
Working knowledge of DNS,DHCP & WINS Experience of working effectively both individually and as part of highly productive teams in an Infrastructure/Application ITIL based support environment If you fit these requirements, please apply promptly and I will be in touch. more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. Project People is acting as an Employment Business in relation to this vacancy. more »
Reading, England, United Kingdom Hybrid / WFH Options
Project People
and security audit practices Experience with using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASPp the IT InfrastructureLibrary (ITIL), the ISF Standards of Good Practice (SoGP) and ISACA’s Control Objectives for Information and related Technology (COBIT) frameworks. Proven expertise and experience in one more »
of available products (laptops, cell phones and peripherals). Good verbal and written communication, specifically dealing with stakeholders at all levels. Good knowledge of ITIL framework and best practices, Compliance Management. Good Knowledge about Purchase Orders. Good Knowledge of end-to-end IT Asset Management and IT hardware/SIM more »