2 of 2 SMS Jobs in Berkshire

Monday to Friday. Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities: Campaign Execution: Plan, create, and launch CRM campaigns across multiple channels—email, SMS, push notifications, content cards, in-app messages, and more—using platforms such as Braze or Salesforce Marketing Cloud. Apply a solid understanding of webhooks ...

improve service delivery, driving higher satisfaction and faster ticket resolution Comfortable working within a heavily automated service desk supporting multiple support channels – phone, chat, SMS, WhatsApp, social media etc. Strong leadership skills, clear communication style, excellent problem-solving abilities under pressure, able to inspire and motivate hybrid teams Analytical ...