1 to 1 of 1 Performance Management Jobs in Birmingham with Remote Work Options

opportunity for an ICT Contracts Manager to join a dynamic team in Birmingham. The successful candidate will lead IT negotiations, resolve contractual and supplier performance issues, and drive initiatives that deliver performance improvements and best value for money. This role is ideal for someone who is experienced, enthusiastic … engage with stakeholders at all levels. Day-to-day of the role: Act as the first point of contact for suppliers from a contracts management perspective. Structure, schedule, and attend regular service review meetings with suppliers and IT Service Department members to maintain good relationships and meet service objectives. … Maintain a record of performance against KPIs for each supplier, identifying service improvement opportunities and addressing obstacles impacting service delivery. Work closely with senior managers to maintain the Supplier and Contracts database. Assist the ICT Contracts & Software Assets Manager with the in-year contract management process for IT more »