1 to 5 of 5 Support Analyst Jobs in Birmingham

We have an excellent Application Support Analyst on a FTC until September 2025. The role is hybrid working based in Birmingham. The Application Support Analyst will be responsible for defining application configuration and enhancements to systems up to the point of custom coding solutions, managed using … web parts) ServiceNow development Extensions of existing BOXI Universes Candidates with the following roles and responsibilities will also be considered:- Service Level Management Application Support Incident Management Customer Service Support Service Acceptance Relationship/Stakeholder Management Testing Change Management Release and Deployment Problem Management - fixes/remedies etc more »

D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist … with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer … escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the more »

D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist … with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer … escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the more »

IT Support Analyst Remote, UK (with travel around the Midlands area) About Us At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869, and today we … families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. We are currently seeking an IT Support Analyst to join our team on a full-time, permanent basis, working 37 hours per week. The Benefits - Starting salary of … scheme - Investment in your professional development with ongoing quality training and career development opportunities This is a terrific opportunity for a high-calibre IT support professional with experience in a customer facing environment to join our impactful organisation. You’ll be stepping into a crucial role, ensuring that colleagues more »

First Line Support & Data Analyst My client a B2B Wholesale company are looking to welcome an IT Analyst into their IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the … warehouses handheld devices, printers, label printers and scanners. Role: First Line IT Support & Data Analyst Salary: up to £26,000 DOE Location: Birmingham Daily Responsibilities: You will serve as the primary contact for customer inquiries and stock information. As a member of the Advisory team, you must possess … enhance their understanding of parts and internal systems. Maintaining Microsoft Office and Exchange 365. Supporting business applications such as ERP and web solutions. Providing support to users on Word, Exchange, Outlook. Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line more »