running smoothly. This is your chance to make your mark as you'll: · Create and Implement KPS's to keep everything on track. · Manage customer enquiries to ensure they get the best possible service. · Coordinating equipment so that everything is in the right place at the right time. · Up … skill the team to make sure everyone is providing outstanding customerservice at all times. You'll also be involved in sourcing new technologies and developing better processes to make the whole hiring experience efficient. PERSON SPECIFICATION: Hire Desk Manager, Senior Hire Controller, Hire Manager - Construction Equipment, Plant … have worked in any of the following roles and/or markets, and worked with the following products and/or services: Hire Controller, Service Controller, Hire Manager, Depot Manager, Branch Manager, Plant Manager, Service Desk Manager, Service Desk Supervisor, CustomerService Manager, Rental Supervisor more »
and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world class customerservice to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with more »
Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: first-level contact and problem resolution for all users with software and application problems. as many user-reported problems as expertise … years' experience in a helpdesk or technical support role. track record in supporting customers/clients effectively. problem-solving skills and a strong customer-oriented focus. proactive approach to preventing and resolving issues. communication and interpersonal skills, with a flair for dealing with various levels of technical users and more »
teams' decision-making through expert analytical support and data modelling. Key stakeholders you'll work with include Operations Management, Finance Business Partners, and the CustomerService Team. Your contributions will be pivotal in driving data-driven strategies and improving customer satisfaction. Key activities: Creating and implementing standardized … data models for financial forecasts, operational metrics, and customer reports. Assisting with daily KPI and customer revenue reporting and analyses. Streamlining the compilation process for UK operational metrics. Analysing metric trends to identify underlying root-causes. Providing analytical and data modelling support to the Operations and Finance departments. more »
and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world class customerservice to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with more »
Brentwood, Essex, South East, United Kingdom Hybrid / WFH Options
Lawes Recruitment (UK) Limited
ideally Chartered MRICS/FRICS and will have experience in dealing with projects over £100k in value. Someone who values building relationships, delivering outstanding customerservice and ensuring the highest technical quality would suit this role. Wed also like you to have/be: Team focused working with … on time and on budget, to the highest standard Reactive anticipating and effectively resolving issues that arise, responding to daily workloads as dictated by customer requirements and client SLAs Communication skills confident in managing multiple stakeholders, with excellent verbal and written communication skills Excellent technical knowledge of both domestic more »
educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customerservice and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities: - To … and collaborate with colleagues to meet deadlines and fulfil the project goals and objectives of the department. - Work effectively with colleagues to improve the service delivered by the IT department and to foster a reputation for excellence - General physical work such as moving/installing computers, printers, switches, server more »
Brentwood, Essex, South East, United Kingdom Hybrid / WFH Options
SC4 Recruitment Limited
the production team within an established and successful SME. Working closely with the operations manager, you will bring about continuous improvement and deliver outstanding service to customers whilst delivering cost-saving initiatives through quality improvements and technical innovations. Responsibilities Creating and maintaining quality standards for the site and ensuring more »