City Of Bristol, England, United Kingdom Hybrid / WFH Options
MICHELIN Connected Fleet
serves 2 priorities - Conquer new customers by building a portfolio of mixed fleet customers and nurture, retain and cross/up sell the acquired customer base. WHAT WILL I BE DOING... ACCOUNT MANAGEMENT Build long term, successful and sustainable relationships with our existing customer base Overall accountability for … the customer’s experience. Engage with MICHELIN Connected Fleets stakeholders, where appropriate, to optimise this customerexperience Lead all commercial aspects of the account including commercial queries through to contract negotiation to secure renewal business. Where tenders are released, lead the team responsible for responding to and … revenue growth to Masternaut Understand customers’ geographic landscape/business structure to extend MICHELIN Connected Fleets services into new markets and organisations Broaden out customer contacts to include Fleet, Operations, HSE & Strategy Accurate sales forecasting and pipeline management Working closely with Marketing to provide relevant feedback, produce industry materials more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
Description Motability Operations are currently recruiting for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships … to expect • You will be invited to complete a telephone role play which will involve 2 scenarios and completed with one of our Application Experience Team Managers • If successful, you would then be invited to come along to our Bristol office to complete an assessment. This would involve a … system exercise, interview and you will also get the opportunity to sit in with one of our Application Experience Advisors to gain further insight into the role. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customermore »
Employment Type: Permanent, Part Time, Work From Home
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
Description We are looking for a MI Analyst to join the Customer Services MI Team who will be responsible for delivering management information and insight to support our departmental and company objectives. This role reports into the Insight Team Manager within the Customer Services Division. The successful individual … variety of regular Business as usual reporting. Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customerexperience and business processes. Provide on-going analysis and visualisations for key stakeholders. Manage priority lists and working to deadlines. Using visualisation software … decisions, including visualising data to draw out insights to identify patterns, trends and outliers in a variety of data sets. Ideally you will have experience in using customer & operational data to drive recommendations that deliver commercial and operational gains. Including manipulating large data-sets, using different programming tools more »
Employment Type: Permanent, Part Time, Work From Home
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Brighter Places
single day. The role requires you to support Brighter Places in implementing their ‘Great Homes and Partnerships Strategy', with a focus on delivering exceptional customer experiences. You'll lead proactive management of our homes, ensuring they meet the highest standards of care and value for money. Additionally, you will … oversee effective program management to ensure optimal performance and customer satisfaction from your team. Key Responsibilities as our Asset Manager: Assisting in formulating and implementing the Asset Management Strategy to optimise asset utilisation. Participating in the setting of annual and future maintenance budgets. Maintaining stock condition, values and assets … A higher education qualification (e.g. degree) and/or relevant construction, maintenance or building related professional qualification/relevant experience. In-depth understanding and experience of creating and implementing a rolling 5 year maintenance programme, and 30 year business plan forecasts. Experience in social housing and/or more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hays
Your new company A leading insurance firm committed to maintaining integrity and exceptional customer experiences. As a Compliance Business Partner, you'll play a crucial role in ensuring regulatory compliance and fostering strong relationships. Your new role Build and manage collaborative relationships with key stakeholders. Provide expert compliance advice more »
Bristol, England, United Kingdom Hybrid / WFH Options
Pax8
Are you a tech-savvy problem solver with a passion for cloud technology and 2nd/3rd line support experience? Do you know the ins and outs of Linux or Windows Server and want to join a team handling critical application support? Then look no further. Pax8 are offering … efficient resolution.Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary.Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly.Handle Multiple Tasks: Juggle multiple responsibilities, prioritize effectively, and maintain … day to day...Incident management, responding to all types of tickets within the required SLAAcknowledge and remediate alerts that come through to the ticket systemHandling customer phone callsDealing with escalations from other teamsMonitoring backup issuesCompleting server patching, ensuring automated processes are working and issues fixed where neededAssisting other teams around more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Peaple Talent
valuable insights and support decision-making processes. Implement and configure Google Analytics to track website performance and user behavior, providing insights to improve online customer experience. Monitor KPIs (Key Performance Indicators) and proactively identify areas for improvement or optimization. Qualifications: Proven experience as a Business Intelligence Analyst or … Power BI, including report/dashboard development and DAX. Strong SQL skills with the ability to write complex queries for data analysis. Highly desired, experience with Google Analytics, including setup, configuration, and reporting. Ability to communicate complex ideas effectively to both technical and non-technical stakeholders. Previous experiencemore »