1 to 23 of 23 ITIL Jobs in Bristol

and business operations.Familiarity with delivery tools such as Atlassian - Jira, Confluence, MSProject.Recognized delivery certifications (Certified Agile, Scrum Master, SAFe Agile, PMP, Prince2 Practitioner, MSP, ITIL).Preferred Qualifications:Experience with the GDS Service Manual and cybersecurity technology stacks.Knowledge of common digital delivery technologies (AWS, Azure, Google Cloud, Oracle, SAP).Understanding of more »

continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary more »

service requests are logged and assigned with appropriate levels of detail, categorization, and prioritization. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers. Support and administer Microsoft Office 365 products and packages. … organize and prioritize time. Experience of working within Cyber Security best practices. Proficient in the use of Microsoft Office Suite. Experience working with the ITIL best practice framework. Desirable: Enquiring mind and interest in technology with a willingness to learn and identify new ways of working while managing change to more »

Highly articulate with excellent verbal and written communication skills Desirable Experience working in Financial Services Qualified to Microsoft AZ-305 (or equivalent) Qualified to ITIL 4 Foundation Interview process The first stage will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills. For the second more »

the Continuous Service Improvement Plan Ideally to be successful you will have: 3 years Release Management experience and has written release processes and procedures ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »

Good negotiation experience with internal and external stakeholders These skills are desirable Commercial experience Experience in Transport Experience with cameras or other operational technology ITIL V3 or V4 Join us and be part of something smaller - with 300 people in the UK and Canada - doing something bigger: protecting what matters. more »

able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. Main characteristics more »

You need to be passionate about continual improvement These skills are desirable Commercial experience Experience in Transport Experience with cameras or other operational technology ITIL V3 or V4 Join us and be part of something smaller - with 300 people in the UK and Canada - doing something bigger: protecting what matters. more »

DWDN, SDH, OTN) ICT vendor technologies, solutions, and products (e.g Cisco, Juniper, Pal-alto, F5, Nokia). Industry architecture methodologies & languages (e.g TOGAF, ArchiMate, ITIL, BPMN). Experience in using enterprise architecture toolsets (iServer, IBM Doors). Responding to complex, multi-vendor public sector propositions and bid proposals based on more »

. You must also have experience in Microsoft Azure cloud services such as Azure Networking, Azure Storage, Azure Virtual Machines & Azure Security. Exposure to ITIL best practice would be good and any experience in bespoke business applications would be a bonus. What you'll get in return In return, you more »

next IT Service Desk Team Lead . Requirements: Ticketing system experience (Jira preferably) Excellent customer service Windows 7-11 Windows Server 2012,16,19 ITIL (V3,V4) Desirable: +2 years’ Service Desk Lead Experience ( Dealing with escalations for 1st and 2nd line) Draytek Routers 3CX Great knowledge of Server roles more »

services to our clients. Analytically minded, forward thinking and professional. Working knowledge of database systems. Desirable Knowledge of GDPR and PCI compliance. Understanding of ITIL v3/4. Familiarity with Prince2 or Agile project frameworks more »

which the service is defined, managed, tested, and delivered. Develops services in line with business strategy as defined by the Enterprise Architecture Framework and ITIL principles. Translating business visions, goals, objectives, and high-level requirements into Service Architectures Developing service strategy and designs, within the context of dynamic, agile, rapidly more »

MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical Support with occasional customer visits • Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment • Experience of configuring and supporting network devices such as Firewalls and Switches • Good understanding of principles of ITIL Framework Technologies & Experience • Veeam Cloud Connect • Microsoft Remote Desktop Services • Citrix XenApp/XenDesktop • Veritas (Symantec) Backup Exec • Symantec Endpoint Protection • Fortinet Firewalls • HPE/ more »

Service Delivery Manager - ITIL Permanent Must be able to obtain SC Clearance Bristol - Hybrid working Contribute to the Incident Management, Service Request, and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required. Take ownership of major incidents to ensure coordination … Detail-Oriented - This position requires analytical skills and the ability to interpret information from numerous sources to prepare and present reports. Knowledge of the ITIL framework desirable Demonstrable commercial acumen, with excellent written and numerical skills. You will be experienced in writing Statements of Work, project approaches and proposals. Experience more »

security monitoring & logging (e.g. Microsoft Cloud App Security). Experience with Office 365 and Azure AD security, compliance & auditing. Service Desk management within an ITIL Environment Strong customer focus and customer service attitude. Strong personal organisational skills. Desirable Skills: Experience in utilising Power BI, Forms and Power Automate to gain … business benefit. Awareness of emerging Azure services & Microsoft roadmap. Desirable Certifications, Qualifications Experience: Microsoft 365 Certified Fundamentals ITIL Foundation Company benefits include: Discretionary 10% bonus Discretionary 2k annual training fund per employee Very competitive pension scheme Virtual GP Annual Eye Test more »

+ a great benefits package Hybrid – 2 days per week in a central Bristol office IT | Infrastructure | Governance | Azure | Data | Auditing | Cobit | ITIL | ISO27001 Although a small team, they’re a global leader working with some of the most recognisable brands. Due to steady growth from a customer and staff … and manage data governance and security across the business. Responsibilities: Oversee availability, performance, security, and scalability of cloud-based production systems. Experience with either ITIL COBIT or ISO 27001 would be very beneficial. Complete audits of the IT platform security. Manage multiple stakeholder relationships. Work closely with the data team. … IT | Infrastructure | Governance | Azure | Data | Auditing | Cobit | ITIL | ISO27001 This company is in Bristol. Due to the working arrangement, the position is commutable from Bath, Newport, Cardiff, Swindon, Gloucester, and everywhere in-between. more »

and team performance. Report Progress : Update Head of Technology Services on KPIs. Budget Planning : Suggest and plan roadmaps for budget efficiency. Other Technical Skills: ITIL Certification : Incident, problem, and change management. Problem-Solving : Strong analytical and solution-based thinking. Communication : Excellent verbal and written skills. Documentation : Ability to maintain comprehensive more »

and team performance. Report Progress : Update Head of Technology Services on KPIs. Budget Planning : Suggest and plan roadmaps for budget efficiency. Other Technical Skills: ITIL Certification : Incident, problem, and change management. Problem-Solving : Strong analytical and solution-based thinking. Communication : Excellent verbal and written skills. Documentation : Ability to maintain comprehensive more »

senior management Knowledge of contract law and how it relates to the services delivered by ARP Desirable Full driving licence Knowledge and experience of ITIL and PRINCE2 Significant experience of working within a large scale service management structure Experience of negotiating contracts with external suppliers Knowledge of Cabinet Office and more »

critical communication solutions to the English, Scottish and Welsh Ambulance Services Person Specification Experience and Education Essential Degree or equivalent experience in similar role ITIL Foundation Certificate Current Full Driving Licence Practical experience of using ITIL processes in a BAU Setting Experience of attending or chairing Change & Management boards Experience more »

and tensions of a range of stakeholders. A detailed theoretical and practical knowledge of the best practice contained with the Information Technology Infrastructure Library (ITIL) and how this can be used to drive continual service improvement - specifically in the areas of: incident, major incident, change, problem, security, asset and configuration … a successful delivery.Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services Person Specification Education and Experience Essential ITIL Foundation + significant experience in service management PRINCE 2 Foundation qualification Management Experience of producing assessments for senior management. Experience of Supplier Management. Full driving more »

Servers (AD DS, DNS,DHCP) Windows server 2012,2016,2019 Microsoft windows 7 - 11 Routers, network topologies, managed switches Desirable experience Team management experience ITIL V3/4 VMware Draytek Routers 3CX Who are we searching for? This role is perfect for an ambitious and talented looking to make the more »