4 of 4 Remote/Hybrid Incident Management Jobs in Bristol

Secure Operations delivery team. Design, implement, and continuously improve service support and delivery processes aligned with ITIL best practices. Take full ownership of Incident, Request, Change, and Escalation processes, including chairing the Change Advisory Board (CAB). Manage the IT Secure Operations run budget and define requirements for tools … platforms. Drive Problem Management through trend analysis and prevention to maintain high service standards. Design and create detailed KPI reporting to support and advise the Senior Leadership Team. Support the technical development and delivery of internal secure working environments and handle service transitions. Key Skills: ITIL v4, Microsoft Environments ...

Programme Manager to ensure release readiness Identify, manage and mitigate risks and resolve issues regarding release quality and schedule and escalate as required Release incident management; coordinating defect impact analysis, identifying the affected client(s) and arranging maintenance releases as required Produce and update the sprint and release … effectiveness and productivity, looking for both major and minor improvement ideas Understand client release and deployment processes and identify improvement opportunities Evolve the release management processes to support our transition to a modular agile release process Deputise for the Development Programme Manager when required Who we are looking ...

Programme Manager to ensure release readiness Identify, manage and mitigate risks and resolve issues regarding release quality and schedule and escalate as required Release incident management; coordinating defect impact analysis, identifying the affected client(s) and arranging maintenance releases as required Produce and update the sprint and release … effectiveness and productivity, looking for both major and minor improvement ideas Understand client release and deployment processes and identify improvement opportunities Evolve the release management processes to support our transition to a modular agile release process Deputise for the Development Programme Manager when required Who we are looking ...

InfoSec area, and establishing improvements in the response process and standardisation. KEY ACCOUNTABILITIES AND RESPOND Establish a clear security charter for the management of security and a long-term strategy. Drive organisational change and develop a culture of security. Drive the security operations pillars of excellence, competence, reliability … internal ISO auditor programme including audit schedules, audit reviews and recommendation resolution Evolve the existing security strategy in collaboration with the Digital Services Management Team. Keeping up to date with current security best practice. Identify, draft and maintain security policies, guidelines, procedures, processes, baselines and documentation based on known ...