4 of 4 Remote/Hybrid Incident Management Jobs in Bristol

during Major Incidents, acting as escalation point and ensuring effective cross-team coordination and communicationEnsure effective L1/L2 operational support capability, delivering consistent incident triage, resolution and service restorationDrive clear accountability and ownership of services, reducing hand-offs and improving speed and quality of responseOversee service performance, capacity … resilience, ensuring risks are identified early and managed appropriatelyEnsure consistent execution of IT Service Management processes (Incident, Problem, Change, Knowledge, SACM)About youExtensive experience leading IT Service Operations or production support functions in complex, business-critical environmentsDemonstrable track record of managing large, multi-disciplinary operational teams and delivering ...

/CD tooling experience. Scripting experience with PowerShell, Python, Bash or Go. Experience supporting and operating production environments. Knowledge of monitoring, observability and incident management. Understanding of security and compliance best practices. Excellent communication skills and a collaborative approach. Passion for continuous improvement and knowledge sharing. Desirable Microsoft Azure ...

Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching – Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Proactive Appointments Limited ...

engineering standards, golden paths, reusable modules and platform patterns. Build observability strategies using Prometheus, Grafana, OpenTelemetry and modern APM tooling. Improve reliability through SLOs, incident reviews and Site Reliability Engineering (SRE) practises. Embed DevSecOps, supply-chain security and secure CI/CD practises. Drive cloud-native modernisation and legacy … service engineering. Observability tools including Prometheus, Grafana, OpenTelemetry, ELK, Datadog, Dynatrace or New Relic. DevSecOps and supply-chain security. SRE practises, SLOs, SLIs and incident management. Platform governance, cloud standards or landing zones. FinOps and cost optimisation. We are particularly interested in candidates who have worked in large-scale ...