5 of 5 Remote/Hybrid Incident Management Jobs in Bristol

Reporting to the Chief Technology Officer, the PS Head of IT will lead a talented team responsible for IT operations, service delivery and project management, ensuring colleagues have access to secure, reliable and high-performing technology services. You'll also play a key role in driving operational excellence, managing … shape the organisation's future technology roadmap. What You'll Be Doing Lead and develop a high-performing IT operations, service delivery and project management team. Ensure the delivery of secure, reliable and customer-focused IT services. Oversee service desk operations, incident management and technology support. Drive ...

including daily administration, system refreshes, kernel upgrade planning and pre/post-refresh activities Administering, monitoring and optimising the SAP HANA database landscape Handling incident management, problem management and service request fulfilment from start to finish Resolving complex system runtime errors, dump analysis and database lock contentions … processing SAP OSS notes and standard system modifications Discussing and aligning technical activities with your counterparts Transport and Change Management Overseeing the SAP Transport Management System (TMS/ChaRM), managing transport imports and analysing technical issues to maintain operational stability Implementing technical system changes, and planning Support Packages ...

including daily administration, system refreshes, kernel upgrade planning and pre/post-refresh activities Administering, monitoring and optimising the SAP HANA database landscape Handling incident management, problem management and service request fulfilment from start to finish Resolving complex system runtime errors, dump analysis and database lock contentions … processing SAP OSS notes and standard system modifications Discussing and aligning technical activities with your counterparts Transport and Change Management Overseeing the SAP Transport Management System (TMS/ChaRM), managing transport imports and analysing technical issues to maintain operational stability Implementing technical system changes, and planning Support Packages ...

with the many local and global Product Owners whose products are upstream and downstream of your own, helping to design for change and address incident management too.Connect to your skills and professional experience The ideal candidate for this role will have already gained proven previous experience supporting … Event ReasonsRole-Based Permissions (RBP) Time OffGlobal BenefitsKnowledge of additional SuccessFactors modules (Performance, Compensation, Succession) is also beneficial but not essential.Support & Service ManagementChange Management preferably with an understanding of Agile ways of working.People first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling such ...

Banking Group guidelines. Drive excellent engineering standards, consistency and culture across the team through technical leadership and knowledge sharing. Play a leading role in incident management and resolution, working closely with the strategic platform team and business partners. Proactively find opportunities to improve solutions and present clear plans … deliver them. Provide results aligned with data science, model governance, and risk management policies and procedures, sustaining positive connections with specialized colleagues within these domains. Why join us? You’ll join a diverse, energising and informal environment focused on equal opportunity and career progression. The role offers the opportunity ...