bristol, south west england, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: Service Desk Manager (12 month FTC) Location: Bristol Salary: up to £60,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Manager on a 12 month fixed term contract. With a sterling reputation, diverse practice areas, and a … business model, offering ongoing support and development programmes for you to succeed. The Role: Leading and managing support Analysts and third-party resources Ensuring service level agreements (SLAs) are met or exceeded by monitoring service desk performance and implementing improvements Driving initiatives for continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing servicedelivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary: £50,000-£60,000 Hybrid more »
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
Artis Recruitment
required hours. Our client have over 1,800 staff across 5 sites in the UK. Acting as the point of escalation from the IT Service Desk Team to resolve incidents and service requests. Undertaking operational tasks to ensure the confidentiality, integrity and availability of all IT services, systems … the IT Team, ensuring knowledge is kept up to date and in an available format. Acting as the point of escalation from the IT ServiceDelivery Team to resolve incidents and service requests: Ideal background of the Infrastructure Analyst: Previous experience within a similar, technical role. Microsoft … following benefits: A performance related bonus, remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more. more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Pertemps Bristol Commercial
is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent servicedelivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on identifying information gaps, investigating … accurately, making strategic decisions to benefit insurers. - Assist managers in supervising, identifying training needs, and delivering both individual and group training. - Provide exceptional customer service, maintaining high standards as part of a market-leading claims function. - Build and maintain strong relationships with all stakeholders to exceed service levels. … Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies. - Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority. - Manage panel solicitors and report to insurers on policy cover and more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
RT Consulting
Security Cleared (SC) TTLS/ILS Consultants Long Term Programme Bristol Hybrid Working (Up to 3 days in office) £250 - £375 per day (Inside IR35) RT Consulting are an ERS award winning consultancy that drives innovation and transformation in key more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Sopra Banking Software Ltd
targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall servicedelivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Emponics
a global software and managed services provider to the worlds top banks, asset managers, custodians and broker-dealers, are globally increasing headcount within the ServiceDelivery team. Our solutions use the most advanced technologies to help customers realise their digital strategies and create leaner post trade operations, allowing … bias - Scrum PO certification would be an advantage. Experience- Experience of working as a Product Owner or Junior product owner in an agile software delivery environment is essential. Benefits Free onsite parking 25 days annual leave rising to 28 with length of service. Annual Holiday scheme also lets you more »
Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & ServiceDelivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Applause IT Limited
Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & ServiceDelivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »