1 to 2 of 2 IT Support Jobs in Bury St Edmunds

Job Title: 2nd Line IT Application Support Consultant Location: Bury St Edmunds Salary: £35,000 - £40,000 per annum Cooper Lomaz are in partnership with a leading business in their sector to source an experience IT Application Support Consultant. This role is a full-time permanent … joining the company at an exciting time, as they continue to go from strength to strength and grow their team. Role Overview: As a IT Application Support Consultant you will play a crucial role in ensuring the continuous availability of the software our client develops in house. This … is a customer facing role where you will be responding to inbound tickets, and calls. You will also provide support to the 1st line consultants, demonstrating a willingness to learn and mentor. Role Responsibilities: Triage, troubleshoot and resolve inbound calls and tickets at a 2nd line level. Mentor 1st more »

Responsibilities You will provide support to the IT Hardware and Software Asset Manager in all areas of IT asset administration We ask that you have administration, organisational and customer service skills to help ensure Client IT Hardware & Software Assets are allocated observing our agreements and policies. more »