1 to 18 of 18 Customer Service Jobs in Cambridgeshire with Remote Work Options

European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful German Customer Service Administratorwill be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment … ensuring that a satisfactory conclusion is reached. The successful German Customer Service Administratorwill need to have a passion for excellent Customer Service. The successful German Customer Service Administrator must have the following skills: * Passionate about delivering excellent customer service * Must be fluent in more »

European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful Customer Care Administrator will be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment - ensuring … that a satisfactory conclusion is reached. The successful Customer Services Administrator will need to have a passion for excellent Customer Service. The successful Customer Care Administrator must have the following skills: * Passionate about delivering excellent customer service * Must be fluent in both oral and written more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »

Repairs Service Coordinator Location: Peterborough/Remote Salary: Up to £27,037.50 per annum The Vacancy Our client has a fantastic opportunity to join a friendly and welcoming team in the role of Repairs Service Co-Ordinator. This is a fast-paced and analytical role where no two … days are the same. As a Repairs Service Co-Ordinator, you will provide high standards of customer service to a wide range of customers by actively listening to and understanding the details of each contact. Assessing and processing customer contact emails and telephone calls for repairs … customers of their repairs-related responsibilities, depending on the nature of the tenancy, ensuring where relevant that the correct recharges are applied and managing customer expectations appropriately. To meet set targets and standards for the service, including timescales for answering telephone calls, responding to written communication and completing more »

and assist with IT Projects & Migrations for clients Excellent communication skills and team player Be decisive and have the passion to problem-solve Strong Customer service skills Skills required/Desirable: 2+ years of It Experience within a similar role Windows management & troubleshooting experience Networking troubleshooting - DNS, DHCP … . Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers, Firewalls, Troubleshooting. more »

Title: Security Field Service Engineer Location: Peterborough area Salary: £30,000 - 35,000 DOE + Van We are looking for someone with CCTV, Access Control and Intruder Systems servicing and maintenance experience. Preferably with a history of working with a variety of vendors and brands. This role will also … and configuration at a low level is a standard part of the role. Role Description This is a full-time remote role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair. The Service Engineer will … work to solve technical issues and provide support to customers remotely. Qualifications Troubleshooting, Field Service, and Maintenance & Repair skills Excellent communication and customer service skills Technical support experience Ability to work independently and remotely Experience in the security industry is a plus Relevant certifications or qualifications Benefits more »

Service Desk Analyst Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000 Permanent We are currently assisting a prestigious client with their search … for a Service Desk Analyst. A successful candidate will provide the first contact point in the IT department for all IT-based queries and issues. You will resolve issues at the first point of contact or allocate as appropriate. You'll also support desktop technologies and maintain incident records … an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Deal with customer enquiries and requests Provide support for all desktop-used technologies Maintain incident records using the Help Desk system, assign tickets and escalate to other more »

Service Desk Analyst Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000 Permanent We are currently assisting a prestigious client with their search … for a Service Desk Analyst. A successful candidate will provide the first contact point in the IT department for all IT-based queries and issues. You will resolve issues at the first point of contact or allocate as appropriate. You'll also support desktop technologies and maintain incident records … an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Deal with customer enquiries and requests Provide support for all desktop-used technologies Maintain incident records using the Help Desk system, assign tickets and escalate to other more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »

We have a great opportunity for an IT Managed Service Engineer based in or around Cambridgeshire to come and join us here at EMIS on a permanent basis. This is a great time to join our organisation as we continue our journey of growth and transformation. Everyone here plays … crucial role in the delivery of technology solutions to the healthcare industry, and you will be no different. Working as part of our Managed Service Engineering team, you will report directly to our Managed Service Delivery Manager and you will provide hardware, software and network fault resolution and … a job, but an opportunity to add value and develop yourself further, then apply today! What youll do As one of our IT Managed Service Engineers, you will be responsible for the installation and commissioning of new systems, upgrade of existing systems to latest software and/or hardware more »

Overview: They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities for professional growth and a supportive, engaging work environment. About the Company: The client is a UK and wide … enable ticket resolution. • Regular maintenance and patching of infrastructure, endpoints, and servers. • Escalate calls when necessary and ensure appropriate teams are aware. • Conduct onsite customer visits as required. • Demonstrate a customer-first approach to support. • Communicate confidently and professionally with customers at all levels. • Prioritize tasks effectively and … contribute as a strong team player. S econd line IT engineer - Requirements: • GCSE or equivalent preferred. • 1 year of experience in IT support and customer service preferred. • Exposure to technologies including: ○ Windows Server (2012 Onwards) ○ Microsoft Azure (Maintenance, configuration, and monitoring) ○ Microsoft Exchange (Beneficial) ○ Microsoft Office 365 (Maintenance more »

opportunity, please apply with your most up-to-date CV . Keywords: IT Support, IT Support Technician, 2nd Line Support, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking more »

provider prepared payroll against the approved payroll inputs - Maintain payroll system and records - Prepare and reconcile month end payroll journals/accounting - Support dynamic customer service - Review processes to improve and enhance quality - Support payroll audits and reporting compliance - Protect employee personal data Knowledge, Skills & Experience Required - Must … prioritise, multitask and meet tight deadlines - Accuracy and attention to detail - Excel spreadsheet skills - Proficient with applications and systems BENEFITS Private Healthcare Death in Service Income Protection Generous pension 25 days holiday Free parking Salary Salary 40K to 50K pending on experience + 25% bonus + stock options Location more »

My client develop a platform of communication solutions that works with businesses to enhance their customer service across multiple platforms, SMS, WhatsApp, Facebook Messenger, Voice, and much more. The solutions allow businesses to connect and engage with their customers at scale using automation technology to create an efficient … workflow, sending personalized messages in bulk. Customer use can range from a couple of thousands per month units to tens of millions in a day, the larger clients having dedicated servers to accommodate. Product appeal spans across many vertical markets with current strength in Retail, Leisure and Logistics. A … generated business. You'll need a background in software/technology sales to facilitate a good understanding of the technology platform and gravitas in customer communications. The role can work remotely with some travel for occasional group meetings and/or trade shows, and offers strong base with uncapped more »

You're a Field Service Engineer/Installation Engineer with an electrical bias. You'll be servicing cranes and lifting equipment on sites across the East Anglia region. With full training and great career prospects this is the ideal opportunity for someone seeking a new challenge where no two … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our industry leading Cranes and Materials Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »

You're a Field Service Engineer/Installation Engineer with an electrical bias. You'll be servicing cranes and lifting equipment on sites across the East Anglia region. With full training and great career prospects this is the ideal opportunity for someone seeking a new challenge where no two … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our industry leading Cranes and Materials Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »

can be worked from home. As an IT Support Team Leader, you will have a strong technical background and a passion for delivering exceptional customer service. In this role, you'll oversee a team of IT support professionals, ensuring smooth day-to-day operations and providing top-notch technical … support to our staff and students. You will be working closely with the IT Service Manager to lead the IT Support Team in order to provide accurate technical support and troubleshoot within the team for a range of issues; diagnose the problem and then resolve. You will be acting … Collaborate with other IT teams to address complex technical challenges and aid in the completion of Critical Incident Reports. Act as escalation point for Service Desk queries. Deputise for the Service Manager where appropriate to respond to or escalate issues in their absence. Monitor the ticket queue, ensuring more »