Customer Service Jobs in Cambridgeshire

1 to 25 of 75 Customer Service Jobs in Cambridgeshire

Dual Fuel Engineer / Smart Meter Engineer

Ely, England, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
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Dual Fuel Smart Meter Engineer (Debt Solutions)

Cambridge, England, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
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Commissioning Engineer

Peterborough, England, United Kingdom
Baker Perkins
its mechanical, electrical, software and process functions perform to the contract specification Modify and fault-find software for a variety of PLC platforms Ensure customer satisfaction by being resourceful on site When required, supervise other engineers on site either employed or contracted by Baker Perkins or by the customer … company values and behaviours Follow all company Health & Safety policies and procedures including feeding back any H&S information to management Support Technical and Customer Services in the office and on site Participate in continuous improvement, helping R&D, Manufacturing, Customer Services, Drawing Office… Candidate Profile Experience of … of fault-finding and program changing on PLC (Rockwell – Siemens and others…) – HMI (Rockwell – Win CC) Good mechanical and electrical skills: hands-on profile Customer focus with excellent communication skills and a successful track record of developing customer relationships Ability to prioritize tasks and work under pressure Ability more »
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Field Service Engineer

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Virgin Media O2
per year For this position, you must live in one of the following postcodes:PE11, PE12 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission … of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program, you will be … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »
Employment Type: Permanent
Salary: £35,000
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GIS Officer

Ely, Cambridgeshire, East Anglia, United Kingdom
East Cambridgeshire District Council
Experience of leading spatial data integration projects across a variety of business systems - Reliable flexible and responsive with the ability to react to changing customer service demands - Good communication skills to transfer information to both technical and nontechnical customers (internal and external) GIS Officer - Benefits: - Flexible working - Childcare more »
Employment Type: Permanent
Salary: £35,000
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SOP Author /Document Writer

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
MM Flowers Ltd
purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 1000 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers values and behaviors form the basis of our culture and are a guide to the way we work as … and legislative requirements by standardizing operational technical documentation and SOPs, ensuring they are easy to understand, use, current and compliant. Stakeholder Management - Build effective customer relationships, communicating clearly with all company stakeholders, managing expectations as required. Work closely with L&D colleagues and SMEs to gather all necessary information …/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time We celebrate diversity by running a calendar of events throughout the year. We have more »
Employment Type: Permanent
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Engineer Surveyor

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Argon Engineering Ltd
and PUWER) Helping to prolong the life of equipment by spotting any potential defects as early as possible Always providing an exceptional level of customer service, whilst representing our brilliant company professionally Don't worry, if you are successful you will join an award winning, 16 week, Engineer … as an Engineer Surveyor: A starting salary of £40,500 rising to £45,423 after 1 year and then £50,347 after 2 years service* Up to 10% pension contribution £5,500 car cash allowance and paid travel time 16+ week award winning and bespoke, industry leading training programme … equipment ) The ability to communicate complex and technical problems with ease A good level of IT and literacy skills in order to complete detailed customer reports Apply today: Contact Jordan Hamer on 07757 674 066 or click apply more »
Employment Type: Permanent
Salary: £50,000
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Service Desk Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Arcus Global
Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »
Employment Type: Permanent, Work From Home
Salary: £26,000
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Field Service Engineer

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Recruit Mint
Field Service Engineer Do you have a strong Electrical bias? Do you have experience in servicing and maintaining machinery? We are working with a market leader in machine tool manufacturing, and they are going through a sustained period of growth. They are looking to grow their international field service team with a Field Service Engineer. This is an excellent opportunity for ideally an apprentice trained engineer who is passionate about supporting the aviation industry, both civil and military, and is excited at the prospect of visiting some fantastic sites throughout the world and working on a highly … advanced product. Job Responsibilities UK and International service and repair of specialist machine tooling, used within the aviation industry Majority of servicing will be pre-planned in advance with very little call out Being the face of the business, you will be expected to offer excellent customer service more »
Employment Type: Permanent
Salary: £55,000
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Digital Solutions Technical Support

Cambridge, Cambridgeshire, East Anglia, United Kingdom
SMT GB
CB22 4QX Full time Monday to Friday This new role is pivotal in ensuring we can develop and implement efficient API solutions for our customer through smart technology and data-driven innovations. Maintaining reliability and efficiency youll be our primary technical support contact for our SMT Digital Machine and … Site Solution portfolio. Reporting to the Site Solutions Manager youll be providing a triage service of solution support issues. Offering expert guidance and support to internal and external customers on digital solution related inquiries youll investigate and troubleshoot software issues involving multiple API integrations. In addition, youll: Diagnose and … support issues with customers, internal teams and suppliers Identify opportunities to introduce services or solutions to grow solution success Support our customers, sales and service teams to ensure maximum uptime of digital solutions Manage Solution subscriptions and future Saas product offerings Contribute to the enhancement and optimization of SMTs more »
Employment Type: Permanent
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Administrator (Maternity Cover)

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Adcock Refrigeration and Air Conditioning
youll be doing: As part of a small administrative team, you will be the first contact for clients and engineers. You will support the Service and Maintenance department in delivering exceptional service to our clients. Your day will include: Answering the phones and dealing with queries Planning jobs … in a busy, reactive working environment. Good computer skills, specifically Microsoft applications. Experience in using databases would be an advantage Ability to deliver excellent Customer service. Able to prioritise and react to changing customer needs in a calm and effective manner. What we offer: A competitive salary, commensurate … hear from you! You may have experience of the following: Office Administrator, Operations Administrator, Administrator, Office Assistant, Administrative Assistant, Business Administrator, Admin Assistant, Building Service Administrator, Contract Administrator, etc. Delivering an outstanding customer experience every day, by creating a great place to work. As a widely respected organisation more »
Employment Type: Contract
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2nd Line IT Support Engineer

Wisbech, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT … support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for … everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key more »
Employment Type: Permanent
Salary: £30,000
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Senior Technical Sales Coordinator

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Talent Finder
return? Market benchmarked competitive salary Fantastic enhanced private pension Private Medical Insurance 25 days holidays plus bank holidays (these increase with the length of service) Non Contractual company bonus Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in …/Trade counter environment Excellent organisational and leadership skills Strong ability to delegate tasks effectively, focusing on time management and prioritisation Profound knowledge of customer relationship management and sales best practices Technical proficiency with an ability to understand and convey information on concrete accessories and construction products Exceptional communication … team members Assist in resolving any sales-related issues that arise, ensuring the swift continuation of sales activities Oversee and enhance the handling of customer relationships and the response mechanism to sales enquiries, ensuring the team delivers high-quality customer service Monitor and report on sales activities more »
Employment Type: Permanent
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Quality Assurance Auditor

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
MM Flowers Ltd
purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 900 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers values and behaviours form the basis of our culture and are a guide to the way we work as … systems, processes and procedures providing technical support for the operational teams while maintaining and promoting technical and quality standards in line with business and customer needs. Assessing stems/bouquets against the specifications to demonstrate quality performance of MM Flowers and its growers. Reporting Results back to growers and … internally drive continuous improvement. Use inspection process and data to support growers/suppliers deliver consistent raw materials and service to MM. Accurate assessment of raw material inspected. Accurate recording of findings with supporting photographic evidence where visualisation adds value to inspection data. Complete and send grower/supplier more »
Employment Type: Permanent
Posted:

Service Administrator

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Mindray uk Ltd
week Monday to Friday) Exceptional benefits + outstanding team + career improvement An exciting opportunity, due to the growth, is now open within our customer-oriented and highly dynamic UK operations team, we are looking for passionate and energetic experts with precision and unwavering attention to detail to support … our Service team with full professional customer service and administrative support. Showcase your responsive approach and world-class relationship management skills to develop this role you'll be the linchpin of UK operations! As part of a highly professional, experienced team, you will be fully supported in … area. This is an opportunity to truly shape the success of this role so that it is in your control. Your tasks: Processing of service orders: creating spare parts orders, following up on the status of orders, following up on payments, logistics and transportation, and other order management throughout more »
Employment Type: Permanent
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IT Managed Service Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Egton Medical Information Systems
We have a great opportunity for an IT Managed Service Engineer based in or around Cambridgeshire to come and join us here at EMIS on a permanent basis. This is a great time to join our organisation as we continue our journey of growth and transformation. Everyone here plays … crucial role in the delivery of technology solutions to the healthcare industry, and you will be no different. Working as part of our Managed Service Engineering team, you will report directly to our Managed Service Delivery Manager and you will provide hardware, software and network fault resolution and … a job, but an opportunity to add value and develop yourself further, then apply today! What youll do As one of our IT Managed Service Engineers, you will be responsible for the installation and commissioning of new systems, upgrade of existing systems to latest software and/or hardware more »
Employment Type: Permanent, Work From Home
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Technical Field Support Engineer

Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Production Print Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Apogee Corporation**
This role will be coveringPeterbourgh, Ipswich, Norwich and surrounding Areas. To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with … manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work more »
Employment Type: Permanent
Posted:

Dual Fuel Smart Meter Engineer (Debt Solutions)

Cambridge, Cambridgeshire, East Anglia, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
Employment Type: Permanent
Salary: £40,000
Posted:

Genomics Scientific Support Officer

Cambridge, United Kingdom
Cambridge University Hospital NHS Foundation Trust
progress through the Laboratory efficiently and on the correct pathway. These pivotal roles provide comprehensive support to Duty Scientists, send-away pathways, the prenatal service and the referrals to the whole genome sequencing service. The role will also include training new staff, quality and continuous process improvement in an … a growing population of over 8 million people. Main duties of the job To provide a highly professional, comprehensive, effective and efficient scientific support service to the Duty Scientists within the Genomics Laboratory, CUH. To ensure samples are assigned the correct testing pathway through the laboratory. Attributes of the … Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Helpdesk Support

Peterborough, Cambridgeshire, United Kingdom
Hybrid / WFH Options
JTH Recruitment Ltd
both parties Committed to staff development and training As a Helpdesk professional we are looking for someone with an excellent telephone manner and great customer service skills. The ideal candidate will have a strong technical background ideally having worked in an IT Helpdesk type role. The Helpdesk professional … an hour commute of Peterborough or Stamford. We can also consider a recent IT or Computer Graduate that is technically minded and has some customer service skills. Job Purpose: Offer telephone support and provide excellent, consistent and professional levels of service to their customers and all aspects … You will need to learn our applications and to seek ways to improve the reliability and performance of the systems . Responsible for the customer support on our systems. Remotely connecting to customer sites to repair problems. Telephone customers and talk through certain functions, and explain the causes more »
Employment Type: Permanent
Salary: £22000 - £25000/annum performance bonus + 25 days holiday
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Spanish/English speaking customer service desk

Peterborough, Cambridgeshire, United Kingdom
Global Technology Solutions Ltd
month, get the days back in the week. Required skills: -fluent in Spanish and English speaking, with strong all-round communication skills. - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »
Employment Type: Contract
Rate: GBP 17 Hourly
Posted:

Spanish/ English speaking customer service desk

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
month, get the days back in the week. Required skills: -fluent in Spanish and English speaking, with strong all-round communication skills. - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »
Employment Type: Contract
Posted:

Account Executive / Operations Controller / Commercial Energy

Cambridge, England, United Kingdom
AWD online
are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12276 Full-Time, Permanent Customer Service Account Management/Energy Broker/Utilities Jobs, Careers and Vacancies. Find a new job and work in Cambridge, Cambridgeshire. Multi-Job more »
Posted:

Account Executive / Operations Controller / Commercial Energy

Ely, England, United Kingdom
AWD online
are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12276 Full-Time, Permanent Customer Service Account Management/Energy Broker/Utilities Jobs, Careers and Vacancies. Find a new job and work in Cambridge, Cambridgeshire. Multi-Job more »
Posted:
Customer Service
Cambridgeshire
10th Percentile
£20,000
25th Percentile
£25,750
Median
£32,000
75th Percentile
£41,063
90th Percentile
£73,875