Incident Management Jobs in Cardiff

1 to 2 of 2 Incident Management Jobs in Cardiff

Service Desk Analyst

Cardiff, United Kingdom
Hybrid / WFH Options
Digital Health and Care Wales
support to service users to IT Information Library (ITIL) compliant standards. This will involve acting as the first point of contact to users for incident resolution; recording calls, logging requests, managing and processing in line with agreed incident management processes and progressing prescribed change requests to completion. more »
Employment Type: Fixed-Term
Salary: £25524.00 - £28010.00 a year
Posted:

3rd Line Engineer (fully remote)

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
The Growth Consultants
have the following responsibilities. Troubleshooting and resolving incidents passed from 1st & 2nd line Working with internal, external stakeholders and 3rd parties to provide solid incident management resolutions Progressing all incidents in a timely manner to ensure SLAs are met Tracking of all incidents and escalation and closure of more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:
Incident Management
Cardiff
Median
£55,000