IT Infrastructure Engineer skills and experience required: Windows Server 2008 - 2019 and client operating systems (7/8/10/11). Microsoftexchange on-premises. VPN technologies. MS active directory management and maintenance experience. Virtualisation - VMware/Hyper-V. Excellent written and verbal communication more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
2nd line Service Desk experience. Experience working in an ITIL aligned enterprise environment. Familiarity with IT Service Management tools i.e. ticket logging software, Microsoft System Centre. Skilled in Windows Active Directory, Microsoft EntraID (Azure), Microsoft Windows 10/11 & MS Office. Capable to multitask … Agencies & Employment Businesses Regulations 2003. Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3/v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype … for Business, VOIP, Networking, AzureKeywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3/v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for more »
investigation tasks based on agreed processes and procedures or providing recommendations and proposed changes for service improvement. Apply advanced keyboard skills with using Microsoft Office, Teams, and Visio. Ability to utilise remote support applications for day-to-day support services. Supporting the installation or replacement of equipment which … Certificate or demonstrable equivalent experience Good general knowledge of common hardware and software application Knowledge of: MS Active Directory MS Windows Server MS Exchange If you are interested here, apply now more »
