Client Support Specialist A leading digital assets firm is looking to hire a Client Support Specialist. You would be responsible for: Providing 1st line support to clients Onboarding new clients Triage technical issues and implementing fixes where no coding or infrastructure set up is required Therefore … they are looking for candidates with experience in the following: Client service or onboarding experience in Crypto, FICC or equities Experience of electronic trading environment - understand the type of messages and general message flow Experience working with market data feeds FIX messaging, Rest API or Websocket exposure … This role can be based in London or Dubai. If you are living in London, you must have right to work in the UK. Client Support Specialist more »
City of London, London, United Kingdom Hybrid / WFH Options
Apogee Corporation**
Implementation & Deployment Technician is responsible for providing remote Print Solution deployments for HP direct Customers and its Channel Partners. The role focuses on exceeding client expectations through the high-level installation of products such as PaperCut MF, SafeQ Cloud, and various HP branded products (HP Advanced, HP Secure Print … consultants and Channel partner presales to prepare and onboard new clients. Leveraging technical expertise to manage small to large device installations across a global client base. Coordinating with internal and external project management teams to meet key milestones and ensure successful deployments. Ensuring client satisfaction and escalating service more »
and push notifications. Collaborate with cross-functional teams to ensure timely and effective delivery. Customer Activation & Retention : Optimize the customer journey, focusing on onboarding and activation processes to improve conversion rates and reduce churn. Market Research : Conduct market research to identify opportunities, trends, and customer needs, using insights … or fintech environment. Proven track record of developing and executing go-to-market strategies and successful product and product feature launches. Experience in customeronboarding, activation, and retention strategies. Strong understanding of marketing automation tools and email marketing platforms. Ability to manage and optimize multi-channel marketing campaigns more »
City of London, London, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited
Global Financial Services Firm is hiring for a Senior Client Implementation Analyst/Specialist within Prime Brokerage, Risk and margin operations and client services skills to be based in London. This is a permanent role offering a salary of £70K - £85K. They have a hybrid set-up of … and 3 days working from home per week. You will responsible for full system implementation projects and proof of concept (POC) projects, project management, client on-boarding, optimisation, JSON, Python, APIs, scripting, derivatives and/or trading lifecycle understanding, etc. - Be able to understand, at least at a high … level, how Prime Brokerage margin methodologies and how they apply to different HF client portfolios - Have experience with reconciliation or resolution of margin related issues between HF clients and Prime Brokerage Risk teams - Good understanding of how a PB business works, how they service clients, services they offer and more »
and security, they have just celebrated their 21st year as a company. Those 21 years have been filled with many successes and the onboarding of world-dominating clients within the field, working with the likes of CISCO, FORTINET, MCAFEE, AND FIREEYE the opportunities are endless!! Transparent career progression … process- offering advice and support on different stages of the process whilst also being responsible for any negotiations that may subsequently take place Attending client meetings- visiting clients offices to gain a greater understanding of the certain characteristics they after in their new hires Researching your sector in depth more »
tier managed services. You will engage with clients directly, striving to meet sales targets and guiding them from initial contact to implementation, ensuring the client experience is central to each opportunity. Responsibilities Manage full sales cycle from prospecting lead to closing new business Track your activity and relationship-building … Attend industry relevant networking events Work in partnership with systems and solutions Engineers to design custom solutions for prospects. Engage with Technical team during clientonboarding process Create proposals for prospects fully understand all products and solutions offered. New Business Development Pipeline Management-Accurate forecasting Effective account … for original and innovative thinking is necessary. Demonstrate and utilize knowledge of technologies, including cloud solutions, cybersecurity, Microsoft products, infrastructure networks, server virtualization, thin client technologies, and an awareness of the latest technology trends. This is an excellent opportunity to join an organisation or have a very good offering. more »