New Vacancy - Underwriting Operations Manager City of London | Hybrid Lloyd's Insurer HFG are currently recruiting for a leading Lloyd's Insurer who are seeking a Operations Manager to join their growing team. This role will provide oversight and responsibility for the active operationsmanagement, workload … management and resourcing across their allocated areas of business responsibility. London Market experience is essential for this role as well as previous experience leading projects and managing teams from a Underwriting Operations perspective. Understanding of Process Improvement initiatives and proven experience of supporting the migration of processes to … offshore providers is also needed for this position. Key Responsibilities Facilitate communication and collaboration between Europe Operations and BPO vendor partners. Aid in the planning and execution of BPO migrations. Establish performance metrics and ensure contractual service levels are met, including SLAs measuring timeliness, quality, productivity, and customer experience. more »
Overview: The Global Enrolment Management team is in charge of recruiting postgraduate students from around the world. This team operates within a larger Enrolment Management unit, which includes Recruitment, Widening Participation, Marketing, Admissions, and Visa Compliance. It is also part of a broader Global Enrolment Management group … postgraduate recruitment across campuses in the UK, USA, and Canada. Reporting Line: The Senior Student Recruitment Officer reports to the Director of Global Enrolment Management & Partnerships. This role is vital in coordinating and managing various projects and initiatives to support the enrolment of postgraduate students. Key Responsibilities: Application Generation … applicants. Assist offer holders in making informed decisions to maximise enrolment. Represent the institution at recruitment events in the UK and abroad. Channel Partner Management (25%): Oversee relationships with postgraduate Channel Partners globally. Ensure effective communication, support, and training for Channel Partners. Collaborate with the International Student Recruitment Officer more »
london (city of london), south east england, United Kingdom
HFG Insurance Recruitment
New Vacancy - Underwriting Operations Manager City of London | Hybrid Lloyd's Insurer HFG are currently recruiting for a leading Lloyd's Insurer who are seeking a Operations Manager to join their growing team. This role will provide oversight and responsibility for the active operationsmanagement, workload … management and resourcing across their allocated areas of business responsibility. London Market experience is essential for this role as well as previous experience leading projects and managing teams from a Underwriting Operations perspective. Understanding of Process Improvement initiatives and proven experience of supporting the migration of processes to … offshore providers is also needed for this position. Key Responsibilities Facilitate communication and collaboration between Europe Operations and BPO vendor partners. Aid in the planning and execution of BPO migrations. Establish performance metrics and ensure contractual service levels are met, including SLAs measuring timeliness, quality, productivity, and customer experience. more »
Flexible Workspace Manager will oversee workspace and events space tours, and negotiate successful tours to closing. REQUIRED SKILLS & EXPERIENCE An understanding of placemaking business operationsmanagement (in any industry), and ideally experience operating a business unit or department. Sales experience; and a successful track record of prospecting, developing … to your customers. An entrepreneurial spirit, excited to run your own business. Previous experience managing a small team. A track record of successful project management experience. Experience with commercial responsibilities, managing a P&L (profit & loss). RESPONSIBILITIES Workspace Operations Onboard new members effectively, getting them off to … space to achieve your budgets. Ensure the building runs smoothly and the facilities and amenities are kept to a great standard. Work directly with management on any issues to ensure the highest level of member experience and satisfaction. Update and complete membership records as appropriate to ensure information is more »
the services and solutions. Capita are recruiting a Service Architect to join us in our Professional Services team. The Service Architects provide IT Service Management, IT Service Design and IT Service Architecture consultancy services to clients (both internal to Capita and external) and to Capita TSS What you will … be doing '€¢Champion service management and associated processes and procedures within Capita TSS, operating within the ITIL frameworks and aligned with ISO2000, for which they are subject matter experts '€¢Provide IT Service Management consultancy services to Capita, its businesses and clients '€¢Negotiation and renegotiation of customer contracts relating … to IT Service Management, including service models and associated ITIL functions, SLAs/KPIs and Service Recognition and Penalty schemes '€¢Produce and Manage Service Descriptions on behalf of teams across IT Services '€¢Participate in cost model development, cost modelling and new business governance '€¢Take a lead role in the more »
