Account Manager / IT / Microsoft Managed Service Provider / MSP
City of London, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
AWD online
to leverage for value-based-selling. You will work along-side the Client, the companys CIO and Technical Consultants, to build a clients IT Roadmap, and then manage the various sales activities to translate the roadmap into statements-of-work. Your role will include lead generation, relationship management … summary of your duties as an IT Account Manager include: Monthly Client Performance Reviews: Covering service performance, risks and security and progress in IT roadmap Client Satisfaction: Collaborate with Operations to communicate service-related issues and ensure client understand how to use the services Commercials: Manage contract renewals, contractual … obligations and any contractual changes IT Roadmaps: Collaborate with Operations to develop a 12-36 month IT Roadmap to assist account plans and budgeting Understand Client Objectives: Liaise with all client executives to better understand the business and individual objectives, ensuring the clients understand the IT services and value more »
Employment Type: Permanent, Work From Home
Posted: