members. Blend technical expertise with managerial acumen to drive excellence in service delivery, employee development, and operational efficiency. Directly manage employee appraisals, recruitment efforts, SLA compliance, and round-the-clock support schedules. Key Responsibilities: * Champion our clients Quality Management system, ensuring adherence to procedures and consistently high service levels for … or send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Pension, Parking and 28 days holiday
Train the Trainer events to Product Launches Perform all aspects of the role to the standards set out within yearly objectives and KPI/SLA agreements between Iveco & MSX About you We are looking for a Technical Trainer with an embedded passion for the Truck industry. With practical vocational skills more »
monitoring of systems and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware such as PCs, Laptops, iPhones and iPads. end user compute support tasks with 3rd more »
Warrington, England, United Kingdom Hybrid / WFH Options
Artemis Chase - Space Talent
companies both on and off-site as needed. Configure applications and hardware on new and existing IT devices. Support VIP users with a tight SLA when applicable. Ensure timely and responsive communication with internal and external stakeholders. Skills and Experience: Strong technical skills in hardware break-fix, software, and operating more »
Midlands and Lancashire Commissioning Support Unit
post holder will lead and manage a team of staff ensuring that services are managed and delivered successfully to contractual specifications and to agreed SLA's. You will be comfortable engaging constructively with technical, non-technical, clinical, and corporate colleagues both within the CSU and partner/client organisations. Experience more »
Winsford, Cheshire, Over, Cheshire West and Chester, United Kingdom
Hunter Selection
solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the ServiceLevelAgreement and ensure that you do all in your power to meet these service levels. The successful IT Service Delivery Engineer will have experience in more »
Employment Type: Permanent
Salary: £30000 - £40000/annum 25+bank, medicla cash plan + more
relevant experience. Experience, Skills & Knowledge: *Technical authority across relevant platforms. *Strong leadership skills and excellent communication abilities. *Experience with IT service desk software and SLA management. *Proactive learner with solid technical skills in MS Technologies. *Ability to multitask, prioritize, and solve problems effectively. Personal Qualities: *Team player and leader committed more »
remote networking. Responsibilities: Provide 1st Line IT Support to a variety of industries Occasional on-site support Diagnose hardware and software issues Work within SLA's Provide a high level of support Manage and resolve tickets efficiently Setting up new users' accounts and profiles and dealing with password issues Provide more »
the helpdesk and 24/7 lines are always covered Employee yearly appraisals Hiring of new staff Assist client account managers with reviews Ensure SLA's/KPI's are being adhered too Be responsible for all technical support staff, targets, disciplines and recruitment Additional pay can also be obtained more »
