1 to 11 of 11 Support Analyst Jobs in the City of London

The Client A highly regarded boutique Investment Management Company The Role The Investment Operations Support Analyst is part of a new team responsible for controlling the Investment Management firms off platform, asset management activity as well as providing ongoing reconciliations between the firms books/records and third … parties. The Investment Operations Support Analyst will assist on a wider range of tasks, to include Lombard Lending activities (account opening/ensuring interest payments are made on time) and be expected to review existing controls and processes in order to develop and improve them. The Investment Operations … Support Analyst will assist in managing the relationship with Front Office, Operations and external parties in relation to external Asset Management and alternative trading solutions, The Investment Operations Support Analyst will be promoting the migration of external Asset Management business into the parent bank custody and more »

Eclipse/Claims Application Support Analyst A highly established Lloyd's insurance organisation are looking for an Application Support Analyst. This is part of an IT transformation where this App Support Analyst will work with Verisk products such as Eclipse & Claims. They will also support a range of other specialty insurance applications that you would be able to learn as part of your role. As an Application Support Analyst you will be responsible for the technical work and smooth running of the insurance specific Verisk applications such as Eclipse & Claims. You will … come from a technical Application Support background from the specialty or Lloyd's market and you will report into the Application Support Lead. You must have experience working within the Lloyd's insurance markets & support these specialty insurance specific applications. Your skills within SQL & understanding of the more »

2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients. Role & Responsibilities: Taking ownership and managing tickets … through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be … a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google more »

Linux Application Support Analyst – Trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Linux Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They … provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award … winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management more »

Business Application Support Analyst Location: Home/City of London Department: Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems. You'll manage … change requests and be integral to strategic growth and acquisition application integrations. Key Responsibilities: Provide 1st and 2nd line support for selected applications. Manage application support activities: maintenance, administration, testing, and QA. Own the triage process for incidents/problems/change requests. Troubleshoot and resolve application issues more »

Charles River (customisation, upgrades, new workflows, long term solutions to issues, relationship management of Charles River as a vendor), however could be there to support further business knowledge growth on other projects which may include Investment Risk, Performance, Data, Distribution and Regulation. Will be a Support Analyst/Business Analyst - starting off with 70% Support/30% Business Analysis, with the intention to move to 60%/40% over time. Putting a new service in place so that there will also be some external support service for CR to back this person up. … Users based in London and Edinburgh. Tasks will include issue resolution, training, some trade floor support, and business analysis work on projects. Handling escalated issues relating to applications or services through to resolution. Proactively perform maintenance activities, while deploying and documenting technical solutions. Maintain a strong relationship with a more »

Guidewire Application Support Analyst A highly established specialty London Markets insurance company are looking for an experienced and specialist Guidewire Application Support Analyst to join their Application Support team. They are going through an IT transformation and have recently added Guidewire to their estate of … applications and are in need of a specialist to support the integration. You will come from a London Markets insurance background where you have supported the specialty insurance Guidewire application. Your experience in other specialty insurance applications such as eclipse or is also helpful. You will be customer facing more »

Job Description Network Support Analyst with Cisco CCNA - City London Our Client is looking to recruit a Network Support Analyst with Cisco CCNA - you must have at least 5 years proven track record. This is a support role (BAU) with involvement in design of scalable … solutions deliverable through projects. Encompassing numerous technologies that benefit high-availability solutions. Fast thinker who can diagnose, assist others and remediate BAU support issues. Maintain documentation and networking diagrams for both support and stringent internal audits. This role requires a responsible individual who can support to root … duties - Work within Infrastructure team in supporting and delivering all aspect of services - BAU encompassing networks, telephony, PABX, voice recording, desk moves and changes - Support annual Disaster Recovery invoking/testing - Contribute to design, build and implementation of firewall solutions from perimeter to DMZ roles - Support IPS deployment more »

Job Description Desktop Support Analyst - Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a Desktop Support Analyst with at least 5 to 8 years proven expertise within Desktop … Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing Desktop Support to around 130 users across several countries in … and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the more »

Finance Support Systems Analyst (Aderant) | Global Law Firm | Permanent | Hybrid | City of London | Up to £75,000 + Bonus (DOE) This client operates on a hybrid working model with 2 days a week being onsite in the City of London This role will support the Finance department … with opportunities to liaise with the Finance Director. Some of the responsibilities will include - Providing technical support for the financial systems. Working with external parties/vendors for user fixes/enhancements. Performing financial system reviews and identifying areas of improvement. ADHOC reporting on both the business and finance … side Support and development of in-house database applications. Creating reports and documenting processes Skills and Experience: Good knowledge of PowerBI Experience with Aderant applications Reporting and documentation experience Strong excel skills Use of SQL reporting, transact-SQL is desired Services offered by Computappoint Limited are those of an more »

Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business operations. The Software Support Analyst for 'GKS' will play a crucial role in the ongoing development of G- Trac, not only by entering, managing, and updating data … liaising with the technical team to report issues and continuously enhancing the system's functionality. The role is pivotal in offering first-class software support and maximizing value through comprehensive training and user education, adapting to the platform's evolving business model. The role responsibilities will include: Capturing, updating … tailored for both internal stakeholders and external SaaS Acting as the G-Trac helpdesk for users to assist with queries and issues, offering critical support in a customer-facing SaaS solution. Collating and interpreting user feedback and comments to continuously improve the system is a key process in the more »