Specification Qualifications Essential ITIL Certificate or equivalent Educated to Masters level (or equivalent experience in service management provision Desirable Technical IT Degree qualification IT certification (MCSE, CCNE, CNA) PRINCE II Management Qualification Knowledge Essential Previous knowledge of working in an IT service desk support role IT Management in the more »
the application environment and will provide high level technical support for the service Person Specification Qualifications Essential Educated to Degree level or equivalent experience Microsoft Certified Professional Desirable PRINCE Practitioner Awareness of NHS clinical information systems ITIL Service Level Management certification or equivalent experience Skills Essential Experience of more »
at degree level in a quantitative subject (e.g. Maths, Statistics, Physics, Economics, Operational Research). Evidence of continued professional development Desirable Project Management Qualification Microsoftcertification on PowerBI and Azure Management/leadership qualification or equivalent knowledge at post graduate level Machine learning, data analysis and forecasting Experience more »