full days – for P1/P2 incidents only) Experience required Minimum 3+ years’ experience of working within a TechnologyInfrastructure engineer role or similar. ITIL Foundation would be highly desirable. A keen interest & understanding of Infrastructure technologies is advantageous. Training and relevant certification would be provided. Technical Competencies Server Virtualisation more »
North Cumbria Integrated Care NHS Foundation Trust
oWorking in a technical environment with a Service Desk and associated tools Desirable oDelivering continual service improvements oWorking within an environment that applies the ITIL Service Management framework oWorking in the NHS Knowledge Essential oWorking knowledge of the NHS oUnderstanding of application purposes and requirements in a clinical environment (e.g. more »
North Cumbria Integrated Care NHS Foundation Trust
related subject or in-depth knowledge gained through working in a corporate IT environment Desirable Membership of professional body Microsoft Certification (MTA, MCSA, MCSE) ITIL v3 Foundation Knowledge Essential Supporting end user devices in a distributed environment Current & Developing trends in IT Current Microsoft Products Desirable Prince2 ITIL v3 System more »
North Cumbria Integrated Care NHS Foundation Trust
relevant IT discipline; or in-depth equivalent experience within a corporate/enterprise IT environment Desirable Membership of relevant professional body Relevant Microsoft Certifications ITIL (v3 or v4) Foundation or higher PRINCE2 Foundation or higher Knowledge & Experience Essential Recent, significant experience in a relevant IT Support role in a large … IT experience Security products including the Trellix Security Suite People Management Active Directory Management Windows server based technologies and architectures Change and release management ITIL (v3 or v4) PRINCE2 Project Methodology Skills and Aptitudes Essential Ability to communicate detailed, complicated and difficult to explain IT infrastructure issues to non-IT more »
North Cumbria Integrated Care NHS Foundation Trust
related subject or in-depth knowledge gained through working in a corporate IT Environment. Desirable Membership of professional body Microsoft Certification (MTA, MCSA, MCSE) ITIL v3 Foundation Experience Essential Recent, experience in a relevant IT Support role Troubleshooting and resolving IT hardware and software issues Equipment relocation & deployment supporting site … skills (speed and accuracy) Knowledge Essential Supporting end user devices in a distributed environment Current & developing trends in IT Current Microsoft products Desirable Prince2 ITIL v3 System Security NHS IT Systems & Requirements Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
of Service Delivery ideally within a large organisation, and ideally experience of SAP, however, service acceptance around any other large scale applications considered Desirable: ITIL Practitioner Experience of use of industrial strength CMDBs (Configuration Management Database) and their application (e.g. ServiceNow) Familiarity with the generation of Service Acceptance Checklists and more »