The Opportunity: Field Service Engineer Contract: Permanent Location: Derby The Briggs Equipment Group is a leading provider of assetmanagement and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that more »
The Opportunity: Field Service Engineer Contract: Permanent Location: Derby The Briggs Equipment Group is a leading provider of assetmanagement and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that more »
be part of driving positive changes and actively contributing to the company's growth and success. Essential Skills: Experience in handling IT equipment and asset management. Good knowledge of troubleshooting laptop hardware and software. Good understanding of network connectivity. Previous experience in the IT Support environment. Good communication skills. more »
at both their main office location and other remote sites in your region. • IT Equipment Setup & Handover to Users within the Business • IT Equipment AssetManagement/Stock Control • Incident Management – Resolving all IT Incidents/Service Requests which are under your remit. • Basic Network Connectivity Demands … Basic Network Incident Management Troubleshooting • Supervise 3rd Party Engineers undertaking installation, configuration, repair and decommission of depot IT. • Windows Active Directory - Domain Account & Access Rights Management • New Site Setups & Decommissions o Network Connectivity – LAN & WAN o IT Desktop Connectivity – Monitor, Docking Station, Keyboard & Mouse setup. • Printer Connectivity Demands … Strong interpersonal and relationship skills are required to work closely with both managers and employees within the business and colleagues in both IT Site Management and User Engagement teams across the UK. Time & Task Management are key skills which are required to deliver to strict deadlines to ensure more »
Chesterfield, Derbyshire, United Kingdom, Wingerworth Hybrid / WFH Options
Vermelo RPO
Service Operations, you will lead a team responsible for managing IT Operations, Service Delivery, and Support. You will have a history of leadership and management, experience of strong decision making and service delivery/improvement, exceptional attention to detail and a high standard of written and verbal communication skills. … based from either of our offices in Peterborough, Chesterfield or Tunbridge Wells. Key Accountabilities and Responsibilities: Implement and maintain Service Operations processes incl. incident management, problem management, change management, assetmanagement, request management and the service desk. Identify and implement improvements to processes with … in service operations. Management of 3rd Party Suppliers which support service delivery. Foster and maintain a culture of continuous improvement to ensure the services continue to meet business needs. Set Service Levels & KPIs producing regular reports measuring performance. Manage and mitigate operational risks plus compliance with security/regulatory more »
