1 to 2 of 2 Break/Fix Jobs in Dorset

Main Duties: To replace desktops, laptops, monitors and phones when applicable, enabling a quick resolution with minimum inconvenience to the end user Perform Break fix on all desktop equipment To perform IMAC activities To perform daily backup checks as required Complete all allocated calls … Security Policies - centrally hosted on the Intranet - to ensure full compliance with current legal, regulatory and company requirements. Carry out any 'ad hoc' tickets / non ticketed / project work as and when required. To be compliant with health and safety company policy and legislation at all times. … Skills / Experience: IT engineering experience - ideally 2 years A good understanding of analytical troubleshooting A good understanding of networks and windows Operating systems Must be able to diagnose and repair desktops and laptops Desktop and laptop accreditation desirable Knowledge of specific customer software desirable Full UK Driving Licence more »

of IT support queries, ensuring swift and efficient ticket resolution. Embarking on on-site customer visits, utilising your problem-solving skills, and resolving break-fix issues. Keeping a vigilant eye on servers, networks, firewalls, storage, and telecoms to make sure everything is running smoothly … experience in a 2nd Line Support role (minimum). You'll need to have a background working on a service desk within an MSP / IT Reseller (preferable) or customer-focused IT support environment. You'll need to demonstrate deep expertise in supporting Microsoft 365, Exchange Online and Azure … Virus, and key networking principles You will need to have a valid driving license for travel. Additional knowledge of technologies such as Firewalls, VMware / Hyper-V, Backups and N-Able would be highly advantageous Location: Poole, Dorset (office-based) Working Hours: Core hours are 7:30am to more »