Customer Service Jobs in East Anglia

26 to 50 of 75 Customer Service Jobs in East Anglia

Trainee Service Technician - no experience required

Norwich, Norfolk, East Anglia, United Kingdom
Medstrom
Trainee Service Technician (no experience required) Norwich (providing support to Norwich and Norfolk) Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a … vested interest in the company, where we can all contribute to and share in the companys success. We are looking for a dedicated Trainee Service Technician to join us at our Norwich service centre and help provide high-quality products to customers across Norfolk. Through this role, you … a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role: As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and more »
Employment Type: Permanent
Salary: £23,452
Posted:

IT Support Technician

Norwich, Norfolk, East Anglia, United Kingdom
Todd Hayes Ltd
a passion for helping users. Strong communication skills, both written and verbal. End user focused with an excellent work ethic driven by providing great customer service. A self-starter looking to develop both themselves and the role. Able to take initiative and quick to learn on the job. Good more »
Employment Type: Contract
Posted:

2nd Line IT Technician

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Be Technology
opportunity, please apply with your most up-to-date CV . Keywords: IT Support, IT Support Technician, 2nd Line Support, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Digital Solutions Technical Support

Cambridge, Cambridgeshire, East Anglia, United Kingdom
SMT GB
CB22 4QX Full time Monday to Friday This new role is pivotal in ensuring we can develop and implement efficient API solutions for our customer through smart technology and data-driven innovations.Maintaining reliability and efficiency youll be our primary technical support contact for our SMT Digital Machine and Site … Solution portfolio. Reporting to the Site Solutions Manager youll be providing a triage service of solution support issues. Offering expert guidance and support to internal and external customers on digital solution related inquiries youll investigate and troubleshoot software issues involving multiple API integrations. In addition, youll: Diagnose and resolve … support issues with customers, internal teams and suppliers Identify opportunities to introduce services or solutions to grow solution success Support our customers, sales and service teams to ensure maximum uptime of digital solutions Manage Solution subscriptions and future Saas product offerings Contribute to the enhancement and optimization of SMTs more »
Employment Type: Permanent
Posted:

Application Support Team Leader - £48K

Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations. You must come from a customer focused background with an interest in Technical or Application Support. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/… ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring a small team. If you are interested, please apply now to share your CV more »
Employment Type: Permanent
Salary: £35,000
Posted:

IT Security Specialist

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Integrity Personnel Limited
Essential IT Security Specialist Skills: Experience with incident troubleshooting and escalation. Windows Server administration. User Access privileges. Knowledge of networks and physical infrastructure. Strong customer service ethic. Excellent verbal and written Communication skills Excellent analytical and problem-solving skills A working knowledge of Cyber and IT Security concepts more »
Employment Type: Permanent
Salary: £40,000
Posted:

Dynamics 365 CRM Consultant (Remote)

Norwich, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Langley James Limited
paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM Consultant will be required to develop solutions to automate daily operations. This role more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Cross Functional CRM Consultant (Remote)

Norwich, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Langley James Limited
paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM Consultant will be required to develop solutions to automate daily operations. This role more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Cross Functional CRM Consultant (Hybrid)

Norwich, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Langley James Limited
paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM Consultant will be required to develop solutions to automate daily operations. This role more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Senior Technical Sales Coordinator

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Talent Finder
return? Market benchmarked competitive salary Fantastic enhanced private pension Private Medical Insurance 25 days holidays plus bank holidays (these increase with the length of service) Non Contractual company bonus Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in …/Trade counter environment Excellent organisational and leadership skills Strong ability to delegate tasks effectively, focusing on time management and prioritisation Profound knowledge of customer relationship management and sales best practices Technical proficiency with an ability to understand and convey information on concrete accessories and construction products Exceptional communication … team members Assist in resolving any sales-related issues that arise, ensuring the swift continuation of sales activities Oversee and enhance the handling of customer relationships and the response mechanism to sales enquiries, ensuring the team delivers high-quality customer service Monitor and report on sales activities more »
Employment Type: Permanent
Posted:

Customer Support Apprenticeship

Ipswich, Suffolk, East Anglia, United Kingdom
CT SKILLS LIMITED
BT, ITV, and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. Youll work towards your Level 2 Customer Service Practitioner qualification, have 1-2-1 Monthly Sessions(via Teams)with your Tutor, and spend 6 hours a week on apprenticeship work … e.g., assignments, study, training etc. Day to day, you will: Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close … cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores to record/submit on the IOSH portal for issue of certificates and passports. more »
Employment Type: Intermediate apprenticeships
Salary: £14,000
Posted:

Air Source Heat Pump Installer / Heating Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing team. We are also recruiting for; Renewable Electricians more »
Employment Type: Permanent
Salary: £40,000
Posted:

Field Service Engineer

King's Lynn, Norfolk, East Anglia, United Kingdom
Virgin Media O2
PE32 2, PE33 0, PE33 9, PE34 3, PE34 4, PE37 7, PE37 8, PE38 0, PE38 9. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance … based commission of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program, you … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »
Employment Type: Permanent
Salary: £35,000
Posted:

European / French Payroll Specialist

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Alexander Mae (HR) Ltd
provider prepared payroll against the approved payroll inputs - Maintain payroll system and records - Prepare and reconcile month end payroll journals/accounting - Support dynamic customer service - Review processes to improve and enhance quality - Support payroll audits and reporting compliance - Protect employee personal data Knowledge, Skills & Experience Required - Must … prioritise, multitask and meet tight deadlines - Accuracy and attention to detail - Excel spreadsheet skills - Proficient with applications and systems BENEFITS Private Healthcare Death in Service Income Protection Generous pension 25 days holiday Free parking Salary Salary 40K to 50K pending on experience + 25% bonus + stock options Location more »
Employment Type: Permanent
Salary: £50,000
Posted:

SEND Assessment Coordinator

Ipswich, Suffolk, East Anglia, United Kingdom
Hybrid / WFH Options
Suffolk County Council
promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid Responsibilities as our SEND Assessment Coordinator: Conduct statutory Education Health and Care … records and provide reports. Identify and escalate safeguarding/risk concerns. Build relationships with partners in education, health, and community settings. Provide high quality customer service in line with our WE ASPIRE values. What we're looking for in our SEND Assessment Coordinator: Graduate level qualification in a more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £30,000
Posted:

Technical Team Lead

Bury St. Edmunds, East Anglia, United Kingdom
Be Technology
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer S... APCT1_UKTJ more »
Employment Type: Full Time
Posted:

Software Sales, SMS Messaging Solutions, REMOTE

Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Go Partnership
My client develop a platform of communication solutions that works with businesses to enhance their customer service across multiple platforms, SMS, WhatsApp, Facebook Messenger, Voice, and much more. The solutions allow businesses to connect and engage with their customers at scale using automation technology to create an efficient … workflow, sending personalized messages in bulk. Customer use can range from a couple of thousands per month units to tens of millions in a day, the larger clients having dedicated servers to accommodate. Product appeal spans across many vertical markets with current strength in Retail, Leisure and Logistics. A … generated business. You'll need a background in software/technology sales to facilitate a good understanding of the technology platform and gravitas in customer communications. The role can work remotely with some travel for occasional group meetings and/or trade shows, and offers strong base with uncapped more »
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

Engineer Surveyor

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Argon Engineering Ltd
and PUWER) Helping to prolong the life of equipment by spotting any potential defects as early as possible Always providing an exceptional level of customer service, whilst representing our brilliant company professionally Don't worry, if you are successful you will join an award winning, 16 week, Engineer … as an Engineer Surveyor: A starting salary of £40,500 rising to £45,423 after 1 year and then £50,347 after 2 years service* Up to 10% pension contribution £5,500 car cash allowance and paid travel time 16+ week award winning and bespoke, industry leading training programme … equipment ) The ability to communicate complex and technical problems with ease A good level of IT and literacy skills in order to complete detailed customer reports Apply today: Contact Jordan Hamer on 07757 674 066 or click apply more »
Employment Type: Permanent
Salary: £50,000
Posted:

Installation Assistant

Norwich, Norfolk, East Anglia, United Kingdom
Adcock Refrigeration and Air Conditioning
to one of our lead Engineers on the installation of Refrigeration and Air Conditioning units. For nearly sixty years, Adcock has been delivering outstanding service to our clients. Our growth, our awards, and our relationships with clients have made us a widely respected company in the cooling and heating … What could you learn? We have our own, bespoke, City and Guilds accredited training centre. Last year, we delivered training to 117 engineers on service and maintenance, commissioning, brazing, refrigeration, water chillers, and more. We believe strongly in providing training for our employees and courses are constantly reviewed and … to communicate effectively with a wide variety of people at different levels and will understand the importance of and be able to demonstrate excellent customer service at all times. What do you need to have? A practical mind with building site experience would be an advantage, but is more »
Employment Type: Permanent
Posted:

Digital Support Officer

Norwich, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Clarion Housing
digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion. To succeed in this role, your experience in a customer service environment, particularly with individuals facing multiple barriers to employment and online access, will be invaluable. Effective communication skills will be key as more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Helpdesk Co-Ordinator

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Smart10 Ltd
equipment provided for their safety. Dimensions: Occasional travel to other UK sites as necessary. Perform other job-related duties and projects as requested. Support Customer Service Manager and Helpdesk Functions. Number of direct reports: None Personal Experience/Qualifications/Skills: Good PC skills Experience of working in more »
Employment Type: Contract
Rate: £30,000
Posted:

Cross Functional CRM Consultant (Hybrid)

Norwich, East Anglia, United Kingdom
Hybrid / WFH Options
Langley James Limited
paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary change management team, the Cross functional CRM C... APCT1_UKTJ more »
Employment Type: Full Time
Posted:

CAD Technician

Eye, Suffolk, East Anglia, United Kingdom
Laura Smith Recruitment Limited
Technician to join their dynamic Engineering and Design team. This role is a key part of the Design, Engineering and Project team, strengthening the service to their customers and internal departments. In this role, the main responsibilities will include: Complete accurate drawings, to an agreed specification within the agreed more »
Employment Type: Permanent
Posted:

Roofer / Solar PV Installer

Newmarket, Suffolk, East Anglia, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Employment Type: Permanent
Salary: £30,000
Posted:

Roofer / Solar PV Installer

Ipswich, Suffolk, East Anglia, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Employment Type: Permanent
Salary: £30,000
Posted: