Duty Manager
Hackney, England, United Kingdom
Aparthotel Adagio London Stratford
friendly and Heartist approach They ensure a smooth and secure environment to all the guests during their stay and supervise and support the Team. Front Office Operation Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and brand standards … are met Review, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Communicate with Front Office Manager on all matters regarding guest services & Aparthotel operations Supervise shift handover procedures Coordinate … administration and operations issues Provide management presence at all times by assisting with the handling of guests needs and complaints tactfully and efficiently Inspect front of house and back of house regularly for cleanliness and orderliness Ensure that front line staff complies with marketing techniques and maximizes sales more »
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