Customer Service Jobs in the East Midlands

1 to 25 of 194 Customer Service Jobs in the East Midlands

Project Delivery Lead

East Midlands, United Kingdom
Places for People
of CDM 2015 Regulations and related construction Health & Safety matters and have experience in dealing with customers. If you understand the need for excellent customer service and the ability to work under pressure and motivate yourself without supervision this role might be the role for you! Benefits We … you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. If you are a recruitment more »
Employment Type: Full Time
Salary: £43,000 + benefits
Posted:

Project Delivery Lead

Nottingham, Nottinghamshire, United Kingdom
Places for People
of CDM 2015 Regulations and related construction Health & Safety matters and have experience in dealing with customers. If you understand the need for excellent customer service and the ability to work under pressure and motivate yourself without supervision this role might be the role for you! Benefits We … you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. If you are a recruitment more »
Employment Type: Full Time
Salary: £43,000 + benefits
Posted:

Project Delivery Lead

Leicester, Leicestershire, United Kingdom
Places for People
of CDM 2015 Regulations and related construction Health & Safety matters and have experience in dealing with customers. If you understand the need for excellent customer service and the ability to work under pressure and motivate yourself without supervision this role might be the role for you! Benefits We … you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. If you are a recruitment more »
Employment Type: Full Time
Salary: £43,000 + benefits
Posted:

Project Delivery Lead

Derby, Derbyshire, United Kingdom
Places for People
of CDM 2015 Regulations and related construction Health & Safety matters and have experience in dealing with customers. If you understand the need for excellent customer service and the ability to work under pressure and motivate yourself without supervision this role might be the role for you! Benefits We … you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. If you are a recruitment more »
Employment Type: Full Time
Salary: £43,000 + benefits
Posted:

Linux System Administrator

Derby, England, United Kingdom
Hybrid / WFH Options
Pax8
efficient resolution.Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary.Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly.Handle Multiple Tasks: Juggle multiple responsibilities, prioritize effectively … and maintain a high level of service under pressure.Pax8 , the world’s favourite Cloud Marketplace to buy cloud products is a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business.If you want to know more about … day to day...Incident management, responding to all types of tickets within the required SLAAcknowledge and remediate alerts that come through to the ticket systemHandling customer phone callsDealing with escalations from other teamsMonitoring backup issuesCompleting server patching, ensuring automated processes are working and issues fixed where neededAssisting other teams around more »
Posted:

LIMS Analyst

Lincoln, Lincolnshire, United Kingdom
Guidehouse
in Queens NYWhat You Will Do:The Laboratory Information Management (LIMS) Analyst is responsible for maintaining instrumentation inventory records, resolving support requests to meet customer satisfaction and continuous service delivery demands, and communicating effectively with end users of varied skill levels as well as other support teams. In … a fast-paced, secure environment, the Analyst will log service requests, troubleshoot issues, adhere to regulations, and coordinate efforts with instrumentation contractors and other support teams. Provides day to day support for instrument lab solutions integrated with the production network including anti-virus, patching, perform system updates/upgrades … connectivity issues to ensures all instrument controllers on the network are configured per security standards. Accurately records, updates and document requests using the IT service desk system (i.e. Jira, ServiceNow).Assists LIMS and instrument users by providing system training, troubleshooting and resolving urgent instrument and controller issues.Maintains a comprehensive more »
Salary: £ 100 K
Posted:

ICT Technician

Lincoln, England, United Kingdom
XACT PLACEMENTS LIMITED
iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years similar experience ideally within education Excellent customer service and com... more »
Posted:

Service Engineer (Agricultural / Plant)

Leicester, England, United Kingdom
Ernest Gordon Recruitment Careers
Service Engineer (Agricultural/Plant) £38,000 - £44,000 (OTE Up To 60k for Overtime) + Mon-Fri + Company Car + Progression + Company Pension + On-site Parking ***We welcome applicants from Construction, Plant, Crane and Military backgrounds*** Leicester Are you a Service Engineer from an … second to none ensuring them to be industry leaders within agricultural services. They are a family run business who pride themselves on their excellent customer service to make sure it is a smooth process for clients every time. In this role you will be using your experience to more »
Posted:

Recruitment Onboarding Administrator

Chesterfield, Derbyshire, United Kingdom
Hybrid / WFH Options
Confidential
per annum. For candidates with additional relevant experience, salary is further negotiable. Rewards: 6.6 weeks holiday plus an extra day for long service Private medical cover, life assurance and discounted gym membership Structured career progression routes Flexible working options and dress down Fridays Membership to the Cinema Society (discounted … days out and team building events Requirements: We are looking for proactive candidates, with good attention to detail, who are passionate about delivering excellent customer service. It is important to have good keyboarding skills and an above average standard of literacy and numeracy. Please quote job reference 101285 in more »
Posted:

Client Account Manager

Nottingham, England, United Kingdom
Hybrid / WFH Options
Solutions For Accounting and CRM
CRM are leading Sage Business Partners with a focus on providing high-impact ERP, Accounting and CRM solutions across the UK. With an impressive customer base that includes over 350 Sage 200 and Sage Intacct clients we have established a strong reputation for delivering excellent technology solutions, backed up … by outstanding customer service. With established development, support, implementation and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of Sage mid-market business systems. We are currently seeking an enthusiastic and driven person to join our Account Management team and … base, developing revenue opportunities for our company whilst adding further tangible value to our clients' businesses. You will also be responsible for keeping our customer database up to date by verifying and updating records resulting from interactions with clients and maintaining a pipeline of potential revenue opportunities. You will more »
Posted:

Contract First Line Support Engineer

Northamptonshire, England, United Kingdom
Spectrum IT Recruitment
rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited … Installation of authorised software to end user devices. Hardware and user onboarding, off-boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a … team. Excellent communication, customer service and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to philipmeehan@spectrumit.co.uk Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to more »
Posted:

Recruitment Resourcer

Northampton, England, United Kingdom
Everest People Solutions
Type: Full Time/Permanent/Office Based Hours: Monday to Friday – 08:30 – 17:00 Benefits: 25 days holidays increasing with length of service one day per year, plus bank holidays, additional 1-day annual leave for your birthday, super modern workspace @ the Vulcan Works, extended lunch hour … job adverts. Ad hoc administration Requirements for the Recruitment Resourcer Ideally 1 years' experience as a Recruitment Resourcer or within a similar role. Excellent customer service and administrative skills. Strong attention to detail with great communication skills both verbally and written. Able to work effectively under pressure and more »
Posted:

Graduate Sales Executive

Greater Northampton Area, United Kingdom
enable recruitment | B Corp™
and maintaining long-term client relationships. • Representing the company’s products with a real, genuine passion! What you'll need to apply • Previous sales, customer service, retail or similar experience is advantageous. • Be able to reliably commute to the office in Northampton. What you'll get in return more »
Posted:

Contract Manager

Lincolnshire, England, United Kingdom
Dalkia UK
policies and processes. · Operational Management: Ensure that all operational KPIs are met, and all assets are compliant (with any exceptions managed or escalated). · Customer: Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. · People: Provide leadership … C&G level preferably ONC/HNC or higher. · Experience of managing direct and subcontracted engineers. · Awareness of compliance requirements across all areas of service delivery. · Strong communication skills with good levels of numeracy and literacy. Conversant with Microsoft Office (Word, Excel, Outlook, SharePoint, and PowerPoint). · Strong organisational … ability to prioritise workloads. Desirable Experience · Experience in the FM business. · Approved Person in one or more disciplines. · Experience of delivering high levels of customer service. · Identification and delivery of contract growth. Hours of Work · Monday to Friday, 8am – 5pm Benefits 25 days annual leave plus Bank Holidays, plus more »
Posted:

Digital Account Manager

Leicestershire, England, United Kingdom
Hybrid / WFH Options
Aquent
gurus and web developers. They are looking for an experienced Digital Account Manager to join their close-knit team, who will provide an exceptional customer experience to their clients, developing and implementing effective digital strategies with a strong focus on SEO and PPC for their accounts and building long … ROI Manage client expectations with regular updates on the progress of live projects, being their first line of contact, and providing them with excellent customer service. Project scoping, identifying key objectives, defining costs and resources and capturing key performance indicators for benchmarking against Scoping and costing of new websites. … Excellent communication skills Ability to seek new opportunities in accounts and discuss these confidently with clients Able to manage multiple client projects whilst maintaining customer satisfaction Ability to adapt and change to client needs in a dynamic and fast paced environment Preferred experience Hands on experience in setting up more »
Posted:

Head of Ecommerce

Northamptonshire, England, United Kingdom
My 1st Years
is growing fast! Despite our dizzying growth, we've remained true to our core values of top quality, excellent value, and second-to-none customer service. We want to offer products and experiences that create lasting memories and to be there for every milestone. ABOUT YOU As Head of … results Main Duties and Responsibilities Define the online trading and on-site merchandising strategy to maximise revenue/profitability and deliver best in class customer experience. Accountable for the overall trading performance (revenue and profit) of our website. Oversee our UX and CRO agencies to ensure we’re doing … trading plan, ensuring the right products are featured at the right time and place to maximise revenue/profitability AND deliver the best possible customer experience Oversee regular site audits and testing, ensuring all products, pricing & promotions are executed correctly Work alongside your counterparts across B&M and Marketing more »
Posted:

Client Services Administrator

Nottingham, England, United Kingdom
Express Recruitment
Express Recruitment are looking for a hard-working professional to join their client’s busy service desk as a Client Service Administrator. In this role you will be required to assist with any administration tasks and build rapport with external contacts on a daily basis, as well as … 30pm Monday to Friday. There is onsite parking available and is a great public transport location. Roles & Responsibilities Take inbound phone calls and handle customer enquiries efficiently Oversee portal management for key clients and accounts Manage email queries coherently and in a timely manner Liaise with Engineers, external suppliers … and 3rd parties Ensure customer portals and email inboxes are monitored daily Improve customer service experience and build client relationships Skills & Experience Previous strong Administration experience essential Polite and professional telephone manner Previous administrative experience preferred Confident using IT platforms including Microsoft Office Able to build rapport more »
Posted:

Senior Security Systems Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
Mpro Recruitment Limited
with a strong background in installing and servicing CCTV, Access Control and Intruder Alarms. Location Midlands Person Spec 3 Years relevant experience (Required) Exceptional Customer Service Skills Confident that you can "Hit the ground running" Full UK Driving License Experience - Install Commission and Service CCTV Access Control more »
Employment Type: Permanent
Salary: £40,000
Posted:

Bid Manager

Ilkeston, Derbyshire, East Midlands, United Kingdom
Rayden Engineering Ltd
a unique opportunity for an experienced Bid Manager on a full-time permanent basis. Rayden Engineering Ltd. prides itself in providing a high-quality service to its customers using a dedicated and committed team. Based at our head office in Ilkeston, Derbyshire, we require a Bid Manager who will … will be able to demonstrate a high degree of self-motivation, and hence a good understanding of the importance of consistently providing a quality service to our clients. Duties: Lead bids, directing and compiling contributions from the various departmental mangers and writing content to make the commercial and business … consistency and formatting bids in line with Rayden Engineering Ltd branding Keep up-to-date with our portfolio of services and contribute to our service improvement and development Skills and Knowledge: Experience in the preparation of Tender Submissions. Experience of writing Bids and tender documents. Highly IT literate and more »
Employment Type: Permanent
Posted:

Project Engineer

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Employment Type: Permanent
Posted:

Design Engineer - Fire Safety

Loughborough, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
People Solutions
and fuel/expenses will be paid by the business. The purpose of the role is to design bespoke fire alarm solutions and write customer proposals. What are the benefits? The benefits for this position include: 25 Days annual leave plus statutory holidays. Company Pension Scheme. Hybrid working and … necessary. Ensuring that all designs and proposals meet with the relevant standards and regulations at the time of writing. Provide excellent technical information and customer service to all external and internal stakeholders. Essential Skills Experienced Fire Design Engineer (FIA Design qualification or similar). A full clean UK … Technical knowledge of fire systems such as Hochiki, Gent, Advanced or Ziton. The ability to pass vetting and security clearance checks. Desirable Experience Excellent customer service and communication skills. Previous experience within a similar role dealing with contractors and end users. What training is provided? Full training will more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

2nd Line IT Support Engineer

Rushden, Northamptonshire, East Midlands, United Kingdom
Circle Group
Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage … the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated locations Offer a welcoming and helpful service to customers and clients Address, advise, and assist clients with IT-related problems Execute tasks and requests as instructed by your supervisor Collaborate with … to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Rushden, Northampton, Northamptonshire, Wellingborough, Bedford Circle Recruitment is acting as an Employment Agency in relation to this more »
Employment Type: Permanent
Salary: £24,000
Posted:

Laboratory Technician

Melton Mowbray, Leicestershire, East Midlands, United Kingdom
Alphagary Ltd
Technician has responsibility and accountability for support testing of products in all product sector relating to but not limited to new product development, technical service to customers and technical support to manufacturing. The sector encompasses general purpose, regulated, automotive, Wire and Cable and Micraflo products. Working Hours: Monday - Thursday … reports Assisting with the control & purchasing of laboratory provisions Assisting with the maintenance of the library of test specifications Assisting with the management of service & calibration of test equipment Following and ensuring strict safety procedures and safety checks Carry out risk assessments for laboratory activities Education, Knowledge, Skills: Ideally more »
Employment Type: Permanent
Salary: £22,000
Posted:

Administrator - Air and Sea

Northampton, Northamptonshire, East Midlands, United Kingdom
DACHSER Ltd
using tariffs Negotiating transport and handling costs Updating tracking systems Liaison with third parties to move goods by air/sea in accordance with customer requirements Daily communication with overseas offices Provision of efficient and high quality customer service Dealing with queries and issues within internal & external … clients Skills & Experience: Experience of working in Air and Sea environment Customer service experience Accuracy & attention to detail Commercial awareness Geographical knowledge Strong administration skills Computer literacy Resilient under pressure more »
Employment Type: Permanent
Posted:

Security Engineer

Mansfield, Nottinghamshire, East Midlands, United Kingdom
Total Integrated Solutions Ltd
and become a valued member of the team. You should be positive and enthusiastic having the ability to provide the client with a premium service and the capability to work independently or within a team when required. Multi Disciplined Engineer Ref: V298 Based in Mansfield The role involves: - The … service and maintenance of Intruder Alarms, CCTV, Access Control, Fire Alarm Systems. Assisting with the commissioning of the above systems (on occasions). Ensure that the client is satisfied with the servicing of the system prior to leaving site. Accurate completion of documentation, timesheets, and submission of job reports … through the Companys service management system. Provide a premium service to customers at all times. Always working to safe health and safety practices Inclusion in the Companys out of hours call out rota. Key experience/qualifications: Be able to demonstrate a good technical knowledge of Intruder Systems more »
Employment Type: Permanent
Posted:
Customer Service
the East Midlands
10th Percentile
£22,500
25th Percentile
£23,875
Median
£29,000
75th Percentile
£42,500
90th Percentile
£52,500