1 to 25 of 50 IT Support Jobs in the East Midlands

IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service … focused and the customers support journey is paramount. No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. You will work with a top management … function and it’s an excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within more »

Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are thrilled to be working with a multi-academy trust to provide them with their next IT Apprentice. With a rich history dating back to 1706, the academy now consists of 12 schools spanning across Nottingham … and excellence and putting children and young people at the heart of everything they do. In this role, youll work towards your level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Under the supervision of the IT support Manager actively use the IT manual to deliver IT services to end users, ensuring all relevant procedures are followed. To assist in the installation, Configuration and maintenance of network and server systems. To ensure all end-user IT equipment and software is well maintained more »

kickstart your career with a fantastic company? Baltic Apprenticeships is proud to announce our new partnership with a leading company that is expanding its IT team. This collaboration presents a unique opportunity for an aspiring IT professional to gain hands-on experience and develop valuable skills in a … looking to apply your knowledge through an apprenticeship, we encourage you to apply now and take the first step toward a rewarding career in IT! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical … Day in the Job: Provide 1st line technical support to all staff in the first instance by phone or email Perform password resets, creating and implementing group policies, multi factor authentication, anti-virus config & encryption Answering incoming calls for all 1st line IT issues Produce any follow up more »

Baltic Apprenticeships is excited to work alongside our clients who were established in 2010, is a reputable local IT support provider serving businesses in Wellingborough, Northampton, Kettering, Milton-Keynes, and nationwide. Their certified technicians offer a comprehensive range of technology services, including Managed Onsite and Remote IT Support, Backup and Disaster Recovery Solutions, IT Projects and Consultancy, and VoIP Telephony Systems. With a commitment to excellence and innovation, they pride themselves on building strong relationships with clients and helping them evolve with cutting-edge technology. If you are passionate about technology and customer service … and you're ready to kick-start your career in IT support with a dynamic and supportive team, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our more »

Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are working with an Academy Trust who are committed to providing top-tier education to every child through exceptional teaching and leadership. As an IT Apprentice, you'll play a crucial role in supporting our schools … technological infrastructure, working closely with seasoned professionals. This role offers a unique chance to gain hands-on experience, develop vital IT skills, and contribute to our mission of fostering world-class education. In this role, youll work towards your level 3 IT Support Apprenticeship, delivered by our … expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond promptly to IT support tickets, providing timely assistance to staff and students with technical issues. Diagnose and resolve basic IT problems, including software glitches, connectivity issues, and peripheral malfunctions. Assist users in resetting passwords more »

now educating over 18,000 students aged 3 to 18 across 26 academies, including primary, secondary, and special schools. We are looking for an IT Apprentice to join our team! In this role, youll work towards your Level 3 Information Communications Technician delivered by our expert training team at … Baltic Apprenticeships. A Typical Day in the Job: To support the Technology Support Manager to meet the academic, pastoral and other needs of students by improving the quality of teaching and learning, thereby helping all students to achieve their full potential by ensuring the availability of fully operational … curriculum and administrative IT networks throughout the school & external customers. Install, maintain and upgrade software to enable all students and staff to make full use of all available IT equipment and systems. To advise staff in the use of software to enable them to improve the quality of more »

Explore an exciting new IT Apprenticeship opportunity! Building on the success of their current apprentice, we have a fantastic opportunity up for grabs who are actively seeking a dedicated IT Support Apprentice to become a valued member of their Northampton-based team. With an expansive network of … each team member. Their commitment goes beyond providing quality service; they are dedicated to helping team members unlock their full potential. Embark on this IT apprenticeship journey and join a team of seasoned experts. Here, you'll not only accumulate valuable experience but also attain a prestigious industry-recognized … qualification. Your role will involve delivering top-notch 1st line support, where your initiative and problem-solving prowess will be instrumental in ensuring all tasks are executed to the highest standards. In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training more »

Are you fascinated by the dynamic world of IT and intrigued by the prospect of contributing to a thriving Multi-Academy Trust? Eager to embark on a fulfilling career, while actively earning as you learn? Imagine honing skills that seamlessly translate into both professional success and personal growth. If … resonates with you, then this opportunity is tailor-made for your aspirations! This exciting opportunity is for an apprentice to join an ever-growing IT team based in Loughborough. You will work alongside the Trust IT Manager and team to ensure the smooth running of the technical IT … candidates with good communication and problem-solving skills, with a high level of accuracy and attention to detail. Along with a good level of IT skills including Microsoft Office software, you will be able to manage your own workload and respond swiftly to tight deadlines. In this role, youll more »

IT Support Technician Ripley, Derbyshire £30,000 - £34,000 + Annual Bonus + 26 days holiday (plus 8 bank holidays) + Healthcare Cash Plan + Good Pension Plan + EAP + Free Parking Excellent opportunity for an IT Support Technician to learn new technologies and utilise … their skills on a number of exciting divisional and Corporate IT projects in a thriving and highly reputable manufacturer. This company are a well-established and renowned manufacturer of environmentally friendly and high-quality, commercial and residential flooring. They have a number of sites across the UK & globally. In … this role you will work predominantly in a Microsoft environment (Windows 10/11) and Microsoft 365 suite applications providing troubleshooting. maintenance and support to users. You will be working with Active Directory and VMware as well as showcasing your capabilities with Azure. The role will also require quarterly more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

Please note this role is fixed term for 18 months. We are recruiting an IT Desktop Support/Reprographics Apprentice to provide all services and duties necessary for the delivery of front-line support for the College's IT systems and networks. This includes servicing and … installing all equipment and software associated with the delivery of IT Services and ensuring outstanding customer support through the provision of a telephone, email and face-to-face. Please view the Job Description and Person Specification to find out more about this exciting opportunity currently available Our employees … House or Deans restaurant) A clothing allowance of £100 A travel allowance of up to £500 - free 12 month bus pass An iPad to support your studies 6 month gym membership within Deans, Sport & Leisure How to apply : Click the 'Apply Now' button and log in to our Jobs more »

Looking to kick-start your career in the ever-evolving world of tech? Based in Derby, Alka IT is looking to add another apprentice to their team! This role will offer lots of exposure to hardware, as well as providing technical support to Alka's customers, so it … have a keen interest in tech and great customer service skills! Role Roles and Responsibilities will include but not be limited to: 1st line support through the IT helpdesk Diagnosing IT issues with customers using remote access tools Setting up and configuring hardware Using administration skills to … log ticket updates accordingly Providing exceptional customer service PC repairs and fault finding Opportunity to offer IT support on client sites Develop skills in Cloud Computing and Networks Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship, on either the Network Technician more »

within a fast paced and growing business? Do you like to make a real difference to a company? Do you have excellent 2nd line support experience? If you answer yes to all of these then please read on… A growing business, based in Leicestershire, is looking for an IT Support Engineer to ensure the provision of IT across all the company’s sites – 2 in the UK and 1 in the United States. The position is available on a hybrid working basis - 2 days in the office and 3 days at home. The Role As an … IT Support Engineer you’ll provide 1st and 2nd Line Support and be required to analyse business requirements, design platforms/services, deliver specifications, implement those services/platforms and provide training to ensure that new and existing business requirements are met to a high specification. You more »

A growing business, based in Leicestershire, is looking for a Senior IT Support Engineer to ensure the provision of IT across all the company’s sites – 2 in the UK and 1 in the United States. They are working with a leading UK MSP to transform IT … and beyond. The role is available on a hybrid basis - 2 days in the office and 3 at home. The Role As a Senior IT Support Engineer you’ll be required to analyse business requirements, design platforms/services, deliver specifications, implement those services/platforms and provide … for ensure all internal services and platforms are proactively maintained. Alongside the technical consultancy you provide you’ll work as part of the Internal Support team by aiding and guiding other team members in relation to 1st, 2nd and 3rd line support requests (and take ownership of the more »

IT HELPDESK/IT SERVICE DESK/1ST LINE/IT SUPPORT/TICKET SYSTEMS/TROUBLESHOOTING IT ENGINEER Location - Scunthorpe Salary - £25,000 - £30,000 ONSITE Your new role An award-winning provider of business IT & software solutions are looking to Recruit an … experienced IT Engineer/1st Line Support You will be responsible for working with the existing 1st Line support team dealing with client requests seeking help in resolving issues i.e., Change requests, troubleshooting etc What you'll need to succeed The Organisation is looking for an enthusiastic … and passionate Engineer who cares about quality. The ideal candidate will possess the following skillset: A huge passion for IT and technology. A proactive approach to support. Experience in a similar role. Knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Active Directory, Windows Desktop more »

IT SERVICE DESK SALARY - £25,000 - £30,000 + EXCELLENT BENEFITS + BONUS LOCATION - SCUNTHORPE Your new role A great opportunity for an IT Support/IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to … huge number of satisfied customers across the Country. To enhance your career you will be provided with an excellent salary package, training and development support from Day 1. What you'll need to succeed On a day to day basis you will be responsible for answering phones, logging tickets … and providing technical support to customers in a timely manner. You will also work with our 2nd line team to escalate issues where necessary. The Hiring Manager will be looking to shortlist from candidates who can demonstrate the following key skills & experience: A huge passion for IT and more »

The Graduate IT Support Analyst will play a pivotal role in maintaining and enhancing the IT infrastructure of our partner's organization. This presents an exciting opportunity for a passionate and enthusiastic individual with a strong IT background and a customer-focused approach to contribute to … the success of a prominent player in the logistics industry. Key Responsibilities: Collaborate with the Group IT Team to continuously develop and manage IT infrastructure. Ensure alignment of IT security policies and procedures with all IT hardware and software components. Take the lead on new infrastructure … aimed at improving efficiency and functionality. Offer expert advice on system enhancements and optimizations. Efficiently manage the helpdesk ticket system to ensure prompt user support and issue resolution. Keep abreast of current technology trends to identify opportunities for system improvement and competitive advantage. Engage stakeholders within the organization, clients more »

IT Support Engineer Inspire Resourcing are recruiting for an IT Support Engineer to work for our global client at their Chesterfield office. This is an excellent opportunity for someone with previous IT Support experience that wants to work in a varied role and can … handle cases past 1st/2nd line stage. Duties to include: Provide first-level technical support to end-users via phone, email, and via a ticketing system. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Install, configure, and maintain computer systems, printers etc. Manage and … support user accounts and permissions in Active Directory and other systems. Monitor and maintain IT infrastructure, including servers, networks, and backups. Assist in the deployment of new hardware and software, ensuring minimal disruption to end-users. Document issues, resolutions, and create knowledge base articles for common problems. Conduct more »

Ashby Computer Services LLP is seeking a talented 1st Line IT Support Technician to join our dynamic team in Northampton. As a 1st Line IT Support Technician, you will have the chance to challenge yourself, expand your skills, and deliver top-notch technical solutions to our … About Us: Ashby Computers are a Microsoft Gold Accredited Managed Service Provider (MSP)/Modern workplace accredited. Experiencing healthy growth. We specialise in outsourced IT Solutions, consistently striving to deliver exceptional service to our business partners. Key Responsibilities: Handle first-line support queries within defined parameters Assist in … managing IT operations for our clients Ensure customer backup regimes are adhered to, recorded, and any faults rectified or escalated Perform and record customer anti-virus updates and scans Assist end users with software configuration, computer setups, and new machine installations Maintain customer system security and report issues Install more »

IT Support Technician £25k -£28k Mansfield Our Client is a single source supplier of performance its and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets. With over 150 years of combined management experience within … email accounts through Office 365. · Aid the team with any new infrastructure installations, such as Servers/Switches and routers etc. · Maintain all company IT documents such as Asset register. · Ensure that all users are adhering to company policies. Requirements: · Access to own vehicle. · Willingness to learn. · Adaptable to more »

An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer, you’ll require the following essentials: Background … of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer role, you’ll also be: Respond in a timely manner to queries and adhere to the KPI’s in place Adhering to company … policies and procedures Uses experience to address user problems and look for potential solutions Share knowledge and expertise with others Support other team members as required Record and track issues from outset to conclusion. Working methodically to respond to, day by day operational needs Adept at avoiding service disruptions more »