Role Type: Home Department: Information Technology & Systems Schedule: Full Time Job Description As a member of Experian’s Global Security Office, the Enterprise Security IncidentManager functions as a Cyber Incident Commander and coordinates the Cyber Fusion Centre’s (CFCs) response to significant cyber-security incidents according … to Experian’s Global Information Security Incident Response Plan and processes. You will be responsible for initiating and tracking various workstreams during security incidents to ensure there is effective detection, response, containment, eradication, and recovery during incident response and managing executive communications until incident termination. The candidate … for this role must be a self-starter, capable of working independently, and have strong technical skills involving cyber-incident response, strong writing skills and effective communication with leaders. This role will require you to be part of an on-call rotation for response to significant security incidents outside more »
DP World are recruiting for a skilled IT IncidentManager for a Hybrid position based from our operation in Hinckley . This role would focus on the effective management and resolution of major incidents, minimizing the impact on business operations, oversee the change management process, and handle problem … IT department. About the role: Responsible for coordinating and managing all aspects of major incidents, from identification and diagnosis through to resolution and post-incident review. Facilitate and oversee change management processes, ensuring that all changes are assessed, approved, implemented, and reviewed in a controlled manner. Additionally, the role … ensure that IT service management processes are aligned with business needs and industry best practices. Provide expert advice and guidance on all aspects of incident, change, and problem management. Responsible for continuously reviewing and improving incident, change, and problem management processes. This includes ensuring that these processes are more »
IT IncidentManager Are you ready to take charge of IT incidents, problems, and service requests? I am seeking a dynamic individual to join a team as an IT Incident Manager. In this pivotal role, you'll play a crucial part in ensuring the smooth operation of … IT services by managing incidents, problems, and service requests effectively. Key Responsibilities for the IT IncidentManager: Serve as the primary point of contact during incidents, driving resolution with clear and effective communication. Lead as the Major IncidentManager during outages, providing timely updates and maintaining … communication. Maintain meticulous documentation of incidents, problems, and service requests, ensuring quality and completeness. Utilize strong analytical skills to identify trends and patterns in incident and problem data. Coordinate with stakeholders to ensure SLAs and KPIs are consistently met, delivering top-tier support to our business users. Facilitate regular more »