1 to 25 of 40 Support Engineer Jobs in the East Midlands

2nd Line Support Engineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line Support Engineer to join their talented IT team. This is an exciting opportunity for an individual with a passion … for technology and a proven track record in providing excellent IT support. Responsibilities: Provide second-line technical support to end-users, resolving hardware and software issues promptly and effectively. Manage and troubleshoot Active Directory, Office 365, Team Viewer, and Adobe-related problems. Collaborate with the IT team to ensure … seamless delivery of IT services. Handle escalated support issues and work towards timely resolution. Maintain and update documentation related to IT processes and procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2nd Line more »

Title: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and support Active Directory & Group Policy Office 365, Azure or more »

SF Recruitment is currently recruiting for a Product Support Engineer to join one of our fantastic clients based in Nottingham on a permanenent basis, the role will offer hybrid working. You will be expected to be on-site few days a week and rest would be from home. … as it will depend on the workload. This role would be suitable for candidates based around Nottingham or towards London. Experience in similar Product Support based role is desired! Job Responsibilities: Project management of live customer trials, from initial customer liaison and specification confirmation through to installation, user training … regular review, and reporting. Provide software/hardware solutions to staff utilising the company network and hardware. Support of workshop technicians, including day-to-day tasks and activities. Producing and analysing field data, providing recommendations for improvements. Identify and feedback on performance of in-service equipment to allow continuous more »

SQL Technician, Project Support Engineer, Lincoln, COR5762 If you're career-driven with aspirations to work in Technology and Project Management, and a drive to learn experts then this could be the opportunity for you! The Role As a SQL Technician/Project Support Engineer you … need. You will use your technical knowledge of SQL (in particular), and awareness of the development process to help manage the process and provide support to external customers. The Company The SQL Technician/Project Support Engineer will join a leading Software House. The SQL Technician/… Project Support Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. The role is hybrid remote, with two days a week from the company's Lincoln office. What's required? The ideal candidate will have some of the following; A technical background more »

The Opportunity: Workshop support Engineer Contract: Permanent Location: Wellingborough Established in 1986, Hitec Lift Trucks was founded by two guys in overalls with a bright idea; to locally offer a fully comprehensive range of services and products to suit almost anyone's materials handling requirements. Over the years … ride cleaning machines Ensure spill kits and all Health and Safety equipment within the workshop is maintained at all times To recognise customer or engineer safety related matters and bring them to the attention of your line manager or the safety team Assist customers and engineers with requests for more »

Title: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies ... more »

Application Engineer/Product Support Engineer/Product Specialist/Metrology Engineer required to join a supplier of metrology equipment including 3D scanning, portable measuring arms and CMMs. The Application Engineer will be required to technically support customers with product training, pre-sales and … after sales support, and demonstrate metrology products. This is a hybrid position where youll have an office based (near Towcester)/customer visit split. The Application Engineer/Product Support Engineer/Product Specialist/Metrology Engineer must have hands on experience using metrology equipment … scanning software. A hands-on background using metrology equipment looking to progress into a technical, customer focused position. For example experience as an Applications Engineer, Sales Engineer, Product Specialist, CMM Engineer, Service Engineer, Metrology Engineer, Quality Engineer, Inspection Engineer or similar. Package more »

Derbyshire Fire & Rescue Service have an exciting opportunity for a 3rd Line ICT Support Engineer to join their team. Location: Ripley (DE5 3RS) Salary: £46,464 - £53,831 PA Job Type: 2 Year Temporary Contract Hours: 37 Hours, Monday - Friday Close Date: 9th of June 2024 About Us … others, to the people who live, work and visit the county and aim to achieve excellence in all that we do. 3rd Line ICT Support Engineer - The Role: As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range … usually worked Monday to Friday; however, you may occasionally need to work beyond normal office hours, evenings, and weekends as required. 3rd Line ICT Support Engineer - Key Responsibilities: - Ensure effective day-to-day support for communications, mobilising, and information systems, including installation, configuration, troubleshooting, and maintenance, with more »

1st Line Application Support Engineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in application support? If this sounds like you, then please read on! The Role This is an excellent 1st Line Application … Support Engineer role, working for a company with a growing reputation in their field. The 1st Line Support Engineer will have excellent all-round IT support skills, be a great communicator and be a problem solver. They will provide end user support for the … company's application. The Company The 1st Line Support Engineer will join a leader in the healthcare software industry. The 1st Line Support Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. The role is primarily remote, with one day more »

A SNAPSHOT OF YOUR DAY The Test Support Engineers role in the Manufacturing Support Team (MST) role involves: - Provide technical support for in house testing of all Lincoln small gas turbine products. - Assist/lead root cause analysis of unsuccessful engine tests. - Support new engine build … line issues. - Assess manufacturing deviations. - Writing test related technical reports. - Continuous improvement and development of the test support team and the departmental processes. Flexibility of working is required to support test programme. HOW YOULL MAKE AN IMPACT - Your technical support knowledge and guidance to the team will … issues will provide the basis for future fault tree analysis. WHAT YOU BRING The successful candidate will approximately fit the following criteria: A Mechanical Engineer educated to degree level or equivalent experience. A good understanding of how a core gas turbine works is desirable. Experience of testing gas turbines more »

A growing business, based in Leicestershire, is looking for a Senior IT Support Engineer to ensure the provision of IT across all the company’s sites – 2 in the UK and 1 in the United States. They are working with a leading UK MSP to transform IT services. … beyond. The role is available on a hybrid basis - 2 days in the office and 3 at home. The Role As a Senior IT Support Engineer you’ll be required to analyse business requirements, design platforms/services, deliver specifications, implement those services/platforms and provide training … for ensure all internal services and platforms are proactively maintained. Alongside the technical consultancy you provide you’ll work as part of the Internal Support team by aiding and guiding other team members in relation to 1st, 2nd and 3rd line support requests (and take ownership of the more »

. Our unique platform for characterization of nanoparticles (LNPs, EVs, viruses, non-biological particles) has already been implemented globally. To sustain growth and to support our existing customer base in the United Kingdom and Europe, the company is seeking a Technical Support Engineer to be based at … The position is field-based with travel across the United Kingdom and Europe with the main focus area around UK as required. The Technical Support Engineer will be responsible for providing onsite and remote support to NanoFCM customers including instrument installation, scheduling and conducting preventative maintenance, and … email/phone support, following a comprehensive training period with senior technical staff. As a Technical Support Engineer you will: Install, maintain and service instrumentation at customer sites. Complete service documentation as required. Provide onsite and/or remote technical consultations to support NanoFCM customers on more »

Title: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and support Active Directory & Group Policy Office 365, Azure or more »

IT SUPPORT TECHNICIAN Opportunity for an IT Support Technician to join an Alfreton based innovative company. Salary up to £34,000 + fantastic benefits including annual bonus scheme, matched 7% pension, medical cash plan, cycle to work scheme and more! Apply online or contact robert.elvey@searchability.com/… health service 7% matched pension Medical Cash Plan Free Parking Cycle to work scheme WHAT WILL YOU BE DOING? Reporting to the UK IT Support & Operations Team Leader, the IT Support Technician is the primary contact for UK IT support, addressing inquiries, problems, and requests from local … and remote employees promptly. Responsibilities include providing email, telephone, and remote support to UK/IE users, conducting on-site visits as needed, and ensuring all issues are logged and resolved. The role involves overseeing local site IT projects, managing device implementations and upgrades, and collaborating on telephony migrations more »

ATS is currently seeking a suitable candidate to support Industrial IT solutions delivered to a lead UK manufacturer . You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our … SLA & SMA obligations are always met and delivered to the highest standards. As a site support engineer, you will become an integral part of our customer’s daily site operations , where you will act as a first point of contact for IT issues , and you’ll work closely … with other manufacturing teams and individuals to drive incident resolution forward. To support this, engineers will be expected to demonstrate the ability to approach, understand and resolve complex technical issues (3rd line) alone or as part of a multi vendor team. The role will also require inclusion into an more »

IT Support Engineer Inspire Resourcing are recruiting for an IT Support Engineer to work for our global client at their Chesterfield office. This is an excellent opportunity for someone with previous IT Support experience that wants to work in a varied role and can handle … cases past 1st/2nd line stage. Duties to include: Provide first-level technical support to end-users via phone, email, and via a ticketing system. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Install, configure, and maintain computer systems, printers etc. Manage and support … maintenance and updates to ensure optimal performance. Collaborate with other IT team members to develop and implement IT policies and procedures. Provide training and support to end-users to enhance their technical skills and understanding. Person Specification: Previous IT support experience# Familiarity with networking protocols, hardware, and configurations. more »

within a fast paced and growing business? Do you like to make a real difference to a company? Do you have excellent 2nd line support experience? If you answer yes to all of these then please read on… A growing business, based in Leicestershire, is looking for an IT … Support Engineer to ensure the provision of IT across all the company's sites - 2 in the UK and 1 in the United States. The position is available on a hybrid working basis - 2 days in the office and 3 days at home. The Role As an IT … Support Engineer you'll provide 1st and 2nd Line Support and be required to analyse business requirements, design platforms/services, deliver specifications, implement those services/platforms and provide training to ensure that new and existing business requirements are met to a high specification. You'll more »

available with either a 9-5 shift pattern or a 2pm - 10pm pattern, which would be fully remote. Project Delivery: Deliver a portfolio of support-related projects, meeting established criteria. Take ownership of commissioning activities within assigned projects. Collaborate effectively with other departments to ensure successful execution of commissioning … Develop process improvements within the ISO 27001 framework to mitigate risks. Ensure commissioning activities comply with project timelines and quality management standards (QMS). Support and Communication: Communicate directly with customers to resolve problems. Assist with fault finding and analysis on live systems in a remote support capacity. … Perform data analysis and develop analysis/test tools to support general activities. Documentation: Contribute to the development and maintenance of internal and customer-facing software and hardware documentation. What you'll need to succeed Qualifications in building services/mechanical/electrical Engineering An interest in energy efficiency more »

Technical Support Engineer/Applications Engineer/Instrumentation Engineer/Service Engineer/Instrumentation Specialist required for a global manufacturer located in Wellingborough, Northamptonshire. The Technical Support Engineer/Instrumentation Engineer/Applications Engineer will provide technical support and site … support (includes international travel 20-30 trips a year) on faulty equipment or reviewing the application resulting in fixing or replacing the product. An engineering background is essential, with knowledge of process industries, instrumentation, test and measurement, meters, sensors, pressure level, temperature measurement, flow meters, measurement devices or flow … dependent on experience. Bonus scheme. Hybrid working 34 days holiday (including bank holidays) Increasing with service. Pension Responsibilities: You will provide technical support to customers with instrumentation and flow meters going into a range of process industries including oil & gas, chemical, refineries, food manufacturing, shipping and other industries. Responsible more »

ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into the SaaS … constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line Support team and the successful 2nd Line Support will be responsible for helping support their next generation of cloud-based applications, along with … a small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. You will be working with the Resolver Team with more »

IT Support Engineer (MSP) Ripley £45,000 - £55,000 + Training + Company Pension + Flexi Hours + Overtime Are you an IT Support Engineer that wants to work for an industry leading company that combine cutting-edge technology with a personalised service for their customers … you up to date with state-of-the-art technology and continue your professional development? On offer is the exciting opportunity for an IT Support Engineer to join a company that provides best-in-class services. They help businesses become more efficient and profitable by delivering Managed IT … Support, they are seen as integral to their customers because of their knowledge and expertise. In this role you will be dealing with escalations and high priority customers whilst keeping and building positive relationships. You will be conducting audits on both systems and software and helping out with server more »

Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for … an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with … partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling more »

Job Title: IT Support Engineer Location: Northampton - 3 days from the office 2 from home Salary: Up to £30,000 per annum Key Areas: Windows Server, Windows Desktop, 1st/2nd-Line Support, Networking, AD, Active Directory, Networking, LAN/WAN, TCP/IP, O365, MS365, MSP … Are you an enthusiastic and customer-focused individual with a passion for IT support? We are currently seeking a talented IT Support Engineer to join this dedicated IT MSP in their Northampton offices. Responsibilities: - Provide first-line technical support to end-users via phone, email, and … system. - Troubleshoot and resolve hardware and software issues promptly and efficiently. - Escalate complex problems to the appropriate teams while ensuring timely resolution. - Document all support interactions and solutions accurately within the ticketing system. - Assist with the setup and configuration of user accounts, devices, and software applications. - Collaborate with other more »

Are you ready to take the next step in your Technical Support career? Here's your chance to join a dynamic and multi-award-winning technology company in Doncaster. We're looking for passionate individuals who are eager to make a difference and grow within their supportive team. Why … who are dedicated to your success and well-being. Key Responsibilities: Be the first point of contact for our valued clients, delivering top-notch support with professionalism and enthusiasm. Maintain high standards of service by promptly resolving issues raised via phone or email. Quickly assess the priority of each … Active Directory on Windows Server platforms. Familiarity with Exchange Online and PC hardware components. Strong customer service skills, with a passion for delivering exceptional support experiences. Ability to multitask and prioritize effectively in a dynamic support environment. Requirements: Must be located within commuting distance of Doncaster. Right to more »

Our client is an International IT Service Provider who requires an experienced 2nd Line Support Engineer to provide services to one of their key customers in Derby. START: ASAP END DATE: June 2025 CLEARANCE: SC LOCATION: DERBY RATE: £24.18 PER HOUR (INSIDE IR35) ROLE: Perform IMAC's on more »