3 of 3 Remote/Hybrid Client Onboarding Jobs in the East of England

LondonGet To Know Us: Our EMEA Change Delivery organisation is growing in line with business demand and is at the heart of SS&C client delivery & organisational transformation. We are currently recruiting within our EMEA Enterprise Analysis Practice for a Senior Business Analyst to work & lead on projects within … Asset Management Change Portfolio. Our initiatives range from new client onboarding, corporate transformation, regulatory change, existing client change, and operational excellence, always with a focus on ensuring quality delivery & client delight. We are looking for a dynamic individual who is a self-starter; expert communicator ...

related queries. Logging, prioritising and managing incidents and service requests through to resolution. Setting up user accounts, managing access permissions and supporting new client onboarding. Communicating directly with clients to provide a professional, friendly and responsive service. Escalating more complex technical issues to the relevant teams when required. Updating ...

helping customers get the very best from software solutions. Working within a collaborative team, you'll support customers throughout their journey, from onboarding and training through to ongoing technical support, troubleshooting and product adoption. This role offers a 35-hour working week, hybrid working, and the opportunity … support for a SaaS software platform Manage and resolve customer support tickets through to completion Investigate, troubleshoot and diagnose technical issues Deliver software onboarding, demonstrations and customer training Support software installations and system configuration Create and maintain customer-facing documentation and knowledge articles Build trusted relationships with customers ...