1 of 1 Payroll Manager Jobs in the East of England

As a Payroll Service Delivery Manager within Zellis Managed Services, you will report to the Service Delivery Director and lead a team of 10–20 Payroll, HR, and operational professionals. Your primary responsibility is to ensure the effective and efficient delivery of high-quality services to our clients, in alignment with Zellis standards and legislative requirements. You … of excellence and development within your team. In this role your key responsibilities will be: Service Delivery & Operational Excellence Accountable for the consistent delivery of all contractual SLAs across Payroll and HR functions, whether delivered on or off-shore. Ensuring compliance with SLAs, KPIs, and regulatory standards. Accountable for all operational output whether delivered on or off-shore, monitoring … of all customer complaints, escalations and major service issues, owning the resolution and the completion of any Root Cause analysis if required Accountable for the ongoing adherence to all payroll legislation, regulation and compliance requirements Champion Zellis internally and externally, social media and internal change Early adopter and promoter of new technology and ways of working Ensure seamless communication More ❯