Support Engineer Jobs in the East of England

1 to 25 of 85 Support Engineer Jobs in the East of England

3rd Line Support Engineer

Watford, England, United Kingdom
Hybrid / WFH Options
VML
3rd Line Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and involve the following … range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving and assisting in resolving issues … What we want from you: Experience as a 3rd line support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience with Security Products such as CheckPoint, Sophos, Countercept more »
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3rd Line Support Engineer

watford, hertfordshire, east anglia, United Kingdom
Hybrid / WFH Options
VML
3rd Line Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and involve the following … range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving and assisting in resolving issues … What we want from you: Experience as a 3rd line support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience with Security Products such as CheckPoint, Sophos, Countercept more »
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First Line Customer Support Engineer

Ipswich, England, United Kingdom
RedTech Recruitment
A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to … support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer Strong technical acumen from an … customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible more »
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Application Support Engineer

Stevenage, England, United Kingdom
Russell Tobin
Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLA ROLE SUMMARY We are for looking someone with broad knowledge but not specialist in App support and infrastructure. Applications, End User Support. Responsible for the efficient operation and support of applications within the … Mechanical Design Department. Specializing in, identifying, and solving problems and advising users DUTIES AND RESPONSIBILITIES: The Support Engineer will: Provide extensive end user support for Mechanical Design applications for over 3000+ users. Be responsible for delivering support across 3 UK sites – Stevenage, Bolton, and Filton. Assist … in the definition of best practice and processes associated with Mechanical Design applications. COMPETENCIES: Good knowledge of application/s support Develop effective resolutions for user problems and system errors. Adaptability to different personalities and levels of user knowledge. Confidently be able to present complex subjects to different target more »
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Senior Application Support Engineer

Hertford, England, United Kingdom
Morgan McKinley
Position Available: Application Support Specialist 📍 Location: Hertford (Full-time, Onsite) Are you at the forefront of technology? Join a pioneering team in the retail systems sector. Work alongside industry giants and contribute to a platform that powers some of the most prestigious retail names globally. What You'll Do … Elevate Technical Support: Deliver high-level solutions for complex issues within a rich tech stack including Unix, Java, Docker, and more. Ensure System Stability: Take charge of applications both in-house and customer-hosted, ensuring seamless operation and system integrity. Drive Innovation: Engage in change management, automate processes, and … participate in strategic deployments. Emergency Response: Be a key player in our rotational after-hours support team, addressing urgent technical challenges. Who We're Looking For: Educated and Experienced: Bachelor’s degree in Computing, Engineering, or a related field, backed by at least 3 years in a technical support more »
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First Line Customer Support Engineer

ipswich, east anglia, United Kingdom
RedTech Recruitment
A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to … support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer Strong technical acumen from an … customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible more »
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1st Line Support Engineer

Stansted, Essex, South East, United Kingdom
Harrods Aviation
Job Title: 1st Line Support Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working Hours: 40 hours … per week, Monday to Friday Out of hours support also required on a rota basis (additional on-call allowance paid in respect of this) Start Date: ASAP Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best … individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely, by effectively managing all support requests through to resolution whilst more »
Employment Type: Permanent
Salary: £30,000
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First-Line Technical Support Engineer

Ipswich, Suffolk, East Anglia, United Kingdom
RedTech Recruitment
First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »
Employment Type: Professional qualifications
Salary: £24,000
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2nd Line Support Engineer

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part of a growing … Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and … solutions leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and extensive more »
Employment Type: Permanent
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Technical Field Support Engineer

Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field … Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »
Employment Type: Permanent, Work From Home
Salary: £45,000
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IT Support Field Engineer

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Lifeline IT
IT Support Field Engineer Borehamwood, Hertfordshire (Field/Office Based covering West End London and Greater London) About Us At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each and every … customer to give them the IT support and advice they need to get the best out of their technology. We now have a new opening for an IT Support Field Engineer to join our team at our head office in Borehamwood. Whats in it for you? - Salary … So, what are you waiting for? Apply today to become an integral part of our pioneering company. Your Day to Day As an IT Support Field Engineer, youll spend your days visiting a variety of customers, forging strong relationships and providing all the IT expertise they need. This more »
Employment Type: Permanent
Salary: £32,000
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Information Technology Support Engineer

Watford, England, United Kingdom
Hybrid / WFH Options
Burns Sheehan
IT Support Engineer – Join a growing tech company in Hertfordshire 💰 Up to £35,000 🏡 Hybrid working – 3 days per week in Watford/2 days working from home 💻 Tech Stack – Office 365, Active Directory, InTune Burns Sheehan is working with a Hertfordshire-based company which is embarking on … of 200 people, headquartered in Watford. They have completed several acquisitions over recent years and have won numerous awards during this time too. To support this recent growth, they are looking for an IT Support Engineer to join the team of 4 others to provide technical support more »
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Product Support Engineer

Bedford, South East, United Kingdom
Omega Resource Group
Job Role: Product Support Engineer Job Type: Permanent Location: Bedford Salary Range: Market Related Our client, a technical automation & drives distributor, is on the lookout for a Product Support Engineer to join their growing team. The role provides support for the company's automation product more »
Employment Type: Full Time
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Technical Support Engineer

Leiston, England, United Kingdom
Hybrid / WFH Options
G4S
About the Role We have an exciting new opportunity to join our Technical Support Team. As a Technical Support Engineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both a pre-production … Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving faults and meeting response/fix SLA’s. Provide support to G4S engineers and contractors. Follow support procedures and policies, maintain and adapt documentation to reflect system and operational changes. Be responsible for … time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. To provide technical expertise and support during the setup, commissioning and testing of a pre-production and production head end system. To support and maintain the infrastructure of a more »
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Desktop Support Engineer

Hemel Hempstead, England, United Kingdom
Hybrid / WFH Options
Redimeer
We are hiring a Desktop Support Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktop support services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client location. Identifying and … responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery Manager Assist fellow team more »
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Technical Support Engineer

Watford, England, United Kingdom
Concept
A fantastic new role has arisen for Product Support (Remote Triage Engineer) in our European Division. We are a Global manufacturing company based in Watford and we are recruiting for a bilingual Electro - mechanical engineer with native or fluent language skills in one (or more) of French … German, Italian or Spanish. up to £50k for 40 hour week between 7am and 6pm Monday-Friday The Product Support (Remote Triage Engineer) will be the first technical point of contact for all of our customers. Their fundamental role will be to perform initial support to customers … customer engineers, reseller and internal engineers with tech support requests and escalations. The engineer will operate on a global basis offering assistance to customers from all geographies worldwide either directly or indirectly, this will vary based on business needs. Key Responsibilities: To offer customer support and or more »
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Resident Technical Support Engineer

Central Bedfordshire, England, United Kingdom
Hybrid / WFH Options
Keysight Technologies
Keysight and act as the single point of contact for service. This role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be … Work (SOW). Service Level Agreements (SLAs) to meet agreed customer goals and deliverables. Qualifications: Minimum 3 years of relevant working experience in Service & Support Operations, or related areas of Test and Measurement. Experience in use of business systems and KPI tracking and reporting. Basic understanding of Metrology. Strong more »
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Deskside Support/Site Support Engineers

cambridge, east anglia, United Kingdom
Cognizant
Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they … application issues ,Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support to VIP business users more »
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Applications Support Engineer

Harlow, London, United Kingdom
Hybrid / WFH Options
Raytheon
Job Title: Applications Support Engineer Location: Glenrothes or Harlow (Hybrid working with up to 2 days a week on site with occasional travel to other UK sites) Raytheon UK has an opportunity for an experienced IT professional to support applications used by our Engineering and Manufacturing functions. … The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to UK based divisions to successfully enable business operations.This role is responsible for supporting and maintaining the full application life cycle and day-to-day operation along with servicing any … and integration other applications to integrate data between application. Reporting to the Engineering and Manufacturing Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are more »
Employment Type: Permanent, Work From Home
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Field Service Engineer - Trained To Technical Support Engineer

Watford, Hertfordshire, South East, United Kingdom
Revorec Recruitment Solutions
Field Service Engineer - Trained To Technical Support Engineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you looking … for an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent staff … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technical support engineer and join the team, working out of their offices near Watford. The successful applicant will more »
Employment Type: Permanent
Salary: £55,000
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Technical Support Engineer - Electro Mechanical

Watford, Hertfordshire, South East, United Kingdom
Revorec Recruitment Solutions
Technical Support Engineer - Electro Mechanical £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service and/or technical support experience? Are … you looking for an exciting new role where you will play a vital role within the support and service team, working with a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a technical support engineer to join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers with initial more »
Employment Type: Permanent
Salary: £55,000
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3rd Line IT Support Engineer

Cambridgeshire, England, United Kingdom
Hybrid / WFH Options
Xpertise Recruitment
3rd Line Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge … infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you! I’m looking to speak with individuals who are experienced … to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily network and infrastructure support and analyse system requirements Analyse existing infrastructure and make recommendations for improvements Resolve technical problems to meet business requirements Investigate service, system and process more »
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3rd Line IT Support Engineer

cambridgeshire, east anglia, United Kingdom
Hybrid / WFH Options
Xpertise Recruitment
3rd Line Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge … infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you! I’m looking to speak with individuals who are experienced … to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily network and infrastructure support and analyse system requirements Analyse existing infrastructure and make recommendations for improvements Resolve technical problems to meet business requirements Investigate service, system and process more »
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Application Support Engineer

Stevenage, England, United Kingdom
ScaleneWorks People Solutions LLP
champion your success every step of the way. Ready to shape your future? Explore opportunities with us today. We are looking for an Application Support Engineer, for our well-known client from the IT industry Location: Stevenage, Hertfordshire Type of Work: onsite/B2B We are for looking … someone: Responsible for the efficient operation and support of applications within the Mechanical Design Department Specializing in, identifying, and solving problems and advising users Responsibilities: Provide extensive end user support for Mechanical Design application for over 3000+ users. Be responsible for delivering support across 3 UK sites … for user problems and system errors Confidently be able to present complex subjects to different target audiences. Requirements: Good knowledge of application/s support Adaptability to different personalities and levels of user knowledge. Good verbal and interpersonal communication skills. Ability to work autonomously. 1st/2nd level operations more »
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Application Support Engineer

stevenage, east anglia, United Kingdom
ScaleneWorks People Solutions LLP
champion your success every step of the way. Ready to shape your future? Explore opportunities with us today. We are looking for an Application Support Engineer, for our well-known client from the IT industry Location: Stevenage, Hertfordshire Type of Work: onsite/B2B We are for looking … someone: Responsible for the efficient operation and support of applications within the Mechanical Design Department Specializing in, identifying, and solving problems and advising users Responsibilities: Provide extensive end user support for Mechanical Design application for over 3000+ users. Be responsible for delivering support across 3 UK sites … for user problems and system errors Confidently be able to present complex subjects to different target audiences. Requirements: Good knowledge of application/s support Adaptability to different personalities and levels of user knowledge. Good verbal and interpersonal communication skills. Ability to work autonomously. 1st/2nd level operations more »
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Support Engineer
the East of England
10th Percentile
£24,000
25th Percentile
£26,000
Median
£31,500
75th Percentile
£38,188
90th Percentile
£43,750